p and c Flashcards

1
Q

Have you ever made an exception?

A

Have you ever made an exception? gatekeeper club example

Would it possible to make an exception just this 1 time?

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2
Q

If I were in your position, I would feel the same way.

A

If I were in your position, I would feel the same way.(validating how they feel)

If I were in your position, I would feel the same way. Follow up with reasons
example - its a lot of time

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3
Q

After hiring me or someone else, how will you know you made the right choice?

A

Obviously I would love to get this job, but when you’re thinking done the line whether you hire me or whether you hire someone else, how will you know a year from now whether or not you made the right choice?

What will that person had to have done to have to be an excellent hire?

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4
Q

Use their name in your request

A

When you hear your name you perk up

If you see someone name tag, read there name tag and mention there name to create a closer relationship

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5
Q

The Yes Ladder

When someone agrees to a small request or makes a minor commitment, they are more likely to continue saying yes and agreeing to larger requests. This gradual process helps build trust and rapport, making persuading others towards larger goals or commitments easier.

A

Walk them up the yes ladder
Have you heard of salsa dancing?
Does it seem like something you’d like?

Okay would you like to go with me sometime?

The Role of the Yes Ladder in Persuasion

The Yes Ladder is an essential tool in the art of persuasion. You create a structured path toward success by breaking down your desired outcome into smaller, manageable commitments. This technique eliminates resistance and reluctance, as individuals are more likely to agree to a series of small requests rather than a single significant demand.

Imagine you want to convince someone to join a volunteer program. Instead of directly asking them to commit a significant amount of time, you can start by asking them to attend an introductory meeting. Once they agree, you can ask them to participate in a small volunteer activity. Gradually, you can increase the level of commitment, leading them towards becoming a dedicated volunteer.

Furthermore, the Yes Ladder allows you to establish trust and foster a positive relationship with the person you are trying to reach and persuade. The gradual progression of agreement helps build rapport and credibility, increasing the likelihood of achieving your desired outcome. It shows that you respect their autonomy and are willing to work with them step by step.

Remember, the Yes Ladder is not about manipulation or trickery. It is about understanding human psychology and using it to influence others toward positive outcomes ethically.

So, the next time you find yourself in a persuasive situation, consider implementing the Yes Ladder technique. Break down the big ask of your request into smaller steps, build trust, and watch as people willingly climb the ladder toward your shared life goals.

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6
Q

Because

A

Whatever comes after “because” is justifying it

can you slide over because I would like to sit on the couch

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7
Q

Appear to someones mind
influence others

A

Share Stories, Examples and Vivid language

  • To appeal to their hearts and mind make sure you share
    Research,statistics, facts

If I wanted to convince my listeners to adapt a dog, I would share a real-life example, about how my family adapted a dog.

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8
Q

Door in the face technique

A

Ask for something they will say no too.

Can you drive to the store and buy me a sub? No

Can I have $5? Yes

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9
Q

To be a great story teller you have to be a great collector of stories.

A

Start documenting them
If there’s something emotional that moves you, capture the story

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10
Q

Unpack

A

Unpack means to decipher, explore or examine in detail.

Meaning: To decipher, explore or examine in detail.

What does unpack a concept mean?
to explain or examine something in order to make its meaning clearer: He read the agreed statement to the group and then began to unpack it for them.

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11
Q

Words to use vocabulary

A

The 10 words/phrases are:
1. Request
2. Suggestion
3. May I?
4. Let’s process this together
5. Let me get back to you
6. Unpack
7. Choose
8. Partnership
9. Discover
10. Explore

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12
Q

Answering difficult questions

A

Just pause 1-3 seconds (think what you want to say)

here what I would do

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13
Q

Identity

A

Identity - core values and beliefs that are feeling threatened inside of you(if you debate and effect there identity it can trigger there emotions)

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14
Q
  1. Know thy self(identify)
  2. Appreciation
  3. Affiliation
A
  1. Know thy self - See your identity clearly and control your emotions and reactions - Stand in your power - Actor instead of Re-Actor
    2.Appreciation - Consciously listen to see the other side - Recognize your power to appreciate, it’s important to know what others believe - see the value behind there perspective
    - whats there rational
  2. Affiliation - Find common ground, search for value and understanding - Love instead of segregation
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15
Q

Understand there perspective

A

Perspective taking is the ability to understand and consider someone else’s thoughts, feelings, and experiences. It involves stepping outside of our own perspective and trying to see the world from another person’s point of view.

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16
Q
A