Øving til Eksamen Flashcards

1
Q

Four factors that are useful to understand an industry?

A

Carry Capacity- Is the industry capable of growth

Uncertainty- understanding stability and unsuitability

Complexity- how complex is the industry? Are there a lot of contracts with many suppliers etc.

Stages of cycle- Know the stage of cycle. Then design a strategy

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2
Q

What is a “Target Market”

A

Who to sell to

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3
Q

What is market segmentation?

A

Grouping a market into smaller subgroups defined by some specific characteristics.

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4
Q

What are the four market segmentations?

A

Geographic- where are people located

Demographics- personal characteristics (age, gender, income, family)

Psychographics- (personality, values, motivation, beliefs etc…)

Buying characteristics- knowledge about how someone buy. What triggers them.

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5
Q

What are the guidelines to a target market?

A
  • Should be measurable. Know who and how many buyers there is
  • Large enough for the business to make profit
  • Need to be able to reach out to the potential customer.
  • Segment should be responsive meaning that the potentional buyers you have analyzed should be willing to buy from you.
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6
Q

Define “Market Research”

A

Is the collection and analyzes of certain information to understand the potential buyers.

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7
Q

The approach to “Market Research”?

A
  • Identify the focus of research
  • Select the type of market research
  • Starting the research process
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8
Q

What is “Research design”

A

Ways to structure market research

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9
Q

What are the types of market research?

A

Exploratory Research- used when you know very little about the subject. You then find people that have knowledge in the field and talk to them.

Descriptive research- When you want to determine status. Collecting data through questionnaires, interviews.

Historical research- Studying the past (Sales data). Patterns from the past can be used to describe the situation today.

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10
Q

Five steps of an effective plan (Starting the research)

A
  • Identify your information needs
  • Obtain secondary research
  • Collect primary data
  • Organize the data
  • Analyze the data
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11
Q

What is “Secondary research” ?

A

Information regarding someone that has already been collected. You can for find the information you need on internet.

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12
Q

What is “Primary Research”

A

Gathering data that has not been collected before.

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13
Q

What are the industry forces affecting a business?

A

Barriers to entry- conditions or circumstances that makes if hard to enter the market.

Economies of scale- the cost of producing one unit of a good or service decreases as the volume of production increases

Brand Loyalty- customers who are brand loyal mens that they dont easily switch to another competitor.

Sources of supply- need access to affordable sources of inventory,
raw materials, and goods

Buyers ability to bargain- when existing businesses have bargaining power, a new business may have difficulty gaining a foothold. Large discount buyers (WalMart) have enormous bargaining power

Technology- enables companies to improve their business processes, operate effectively and efficiently are more likely to stay competitive

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14
Q

Research of the competitors?

A

Market share- completing companies in market

Study the competition- to define an unserved niche in the market.

Niche – a small, specialized segment of the market based on customer
needs discovered in market research

Market Positioning – is the act of identifying a specific market niche for a product or service

Create a Competitive Matrix - do a thorough analysis of the competition. Identify what is unique about your business and define your

Competitive Advantage, a feature that makes a product more desirable than it competitor’s products.

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15
Q

Market Penetration Strategy

A

Is a plan to reach initial customers and grow

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16
Q

What does marketing research focus on?

A

Spot current and upcoming problems in the current market

Reduce business risks

Identify sales opportunities

Develop plans of action

17
Q

What is the systematic gathering, recording and analyzing of data about problems relating to the marketing of goods and services?

A

Market Research

18
Q

Why do market research?

A

People dont want to buy products or services they dont want

Learning what customers want and how to present if drives need for market research

19
Q

How to do market research?

A

Analyze the returned items

Ask former customers on why they switched

Look at competitor prices

20
Q

Seven steps in market research

A

Step 1: Define Marketing Problems and Opportunities

Step 2: Set Objectives, Budget and Timetables

Step 3: Select Research Types, Methods and Techniques

Step 4: Design Research Instruments

Step 5: Collect Data

Step 6: Organize and Analyze the data

Step 7: Present and Use Market Research Findings

21
Q

Primary Research is divided into?

A

Nonreactive- observes how real people behave in real market situations without influencing that behavior

Reactive research- often done more by marketing and research specialist and includes survey, interviews and questionnaires.

22
Q

What is Closed-ended questions?

A

Multiple choice questions

“Yes” or “No” questions

23
Q
A