Overcoming resistance Flashcards
1
Q
What are the causes of resistance to change?
A
Fear of failure
emotional reasons
unrealistic deadlines
poor communications
lack of trust
2
Q
What is the adkar model?
A
A change management model
Awareness- the need for change
Desire - to be part of the change
Knowledge - how to implement change
Ability - to manage, adopt and maintain change
Reinforcement - ensures change is embedded
3
Q
What are the advantages of ADKAR?
A
A practical approach that can be applied easily
Relatively quick process
Long history of use
4
Q
What are the disadvantages of ADKAR?
A
May not suit all business types
May be too simple
Focuses on micro change
5
Q
What are the stages in the Kubler Ross change curve?
A
Shock
Denial
anger
bargaining
depression
experiment
decision
acceptance
