Overcoming Objections (getting them on a demo) Flashcards
I don’t know who you guys are and never requested any info on Security Awareness Training.
-Wow that is strange…are you the only person that handles Security Awareness Training at your company? What are you doing now to train and test your employees?
Or Wow that is strange…are you the only person that handles Security? Have you run into any issues with users clicking on things they shouldn’t be?
I am really busy and have no time to talk.
-I completely understand…your plate is probably always full…if I could save you time and help you protect your end users from phishing attacks would that be valuable to you?
I know we have no budget left and don’t want to see something I know we can’t buy.
-That’s not a problem…we actually offer several free tools that will help you build the case for budget and they only take a few minutes to get up and running. I can help you right now. Or we actually offer several free tools that will help you build the case for budget, I have helped a lot of companies like yours in the same position. I can check your domain right now in less than 5 minutes, let me show you! :)
They never answer the phone.
“Hey ____, quick question…if your company was hit by a targeted phishing attack how confident are you with how your users would react? My name is ____ with KnowBe4 and we help thousands of companies just like yours manage the ongoing threats of cyber attacks. Can we schedule a quick 15 minute demo so I can show you how our console can make building your human firewall easy?
Hi____, what problems do you run into with your end users clicking on emails and links they shouldn’t be? You probably know that 90% of all data breaches start with a phishing email. My name is ___ with KnowBe4, I will send you an email with a free tool that can help get you started with managing your end user security and I will give you a call back in a few days to see how it goes, they are SUPER helpful. My contact info is ____ if you want to discuss this sooner.
Doing this for my personal research.
-Great…do you have any questions for me about what you learned? What is your company doing to manage these ongoing threats? Or Good for you! It’s definitely an ongoing problem to keep up with. Do you have any unanswered questions about security awareness training? Maybe about its effectiveness? What problems do you currently run into with end user security?
We do training in house and have not had any issues yet.
-Wow, that’s way more than most companies I talk to are doing. How much time does this take away from you? How do you measure how effective your training is prior to dealing with a real threat? How often do you do your in house training?
