Outsourcing video Flashcards

1
Q

Difference Call Center Work US/India

A

Highly desirable in India; new chances monthly payment as high as average indian family in one year
–> empowerment for women; can lead to conflicts in traditional orientated families

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2
Q

Media bias

A

looks like outsourcing jobs are mushrooming all over india. but in total just a couple of millions.

  • often outsourced but then back insourced because outcome was not as expected
  • nevertheless these jobs are very important for the indian economy even though the amount of jobs is relatively low
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