outsourcing of services to India Flashcards
1
Q
key info
A
by 2040 India will have 2nd largest economy
large Indian companies (e.g. dell, Yahoo) have built call centres
lots of technology infrastructure
2
Q
costs of global outsourcing of services
A
business workers report exploitation
highly repetitive work, time differences mean work is conducted at night
widening inequality, India has more billionaires than UK by 86.8mil (6% of pop) live in poverty
3
Q
benefits of global outsourcing
A
3500 rupees (£40) a week for call centre workers, which is a middle-class wage
Infosys from 1981 have revenues of $9bn (2015) due to high profits
