Other Strategies Flashcards

1
Q

Revise business mission/objective

A

Management must be proactive and anticipate changes in the market place. Mission and/or objectives should be aligned with what is desired in the future

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2
Q

Allocate resources differently

A

Resources (employees, money, time, machinery, skills) should be allocated where they are most productive. Tasks that do not add value should be outsources or terminated

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3
Q

Benchmarking

A

Looking at what is the best practice in the industry. Involves measuring business current performance with the standard it should be achieving

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4
Q

Financial ratios

A

Indicators which show where problems may exist. Used to devise strategy/plan of action to improve functioning of business

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5
Q

Performance appraisals and self-evaluation

A

Tool used to evaluate and improve performance of employees

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6
Q

Total quality management

A

Process where everyone in business is committed to thinking about how all actions impact on quality of all task and overall customer satisfaction

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7
Q

Quality of product is determined by:

A

Inspections: process of examining appliances and vehicles
Sampling: statistical method where certain number of items are tested from entire production batch. [FOOD ITEMS]

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