Orientation Quiz Flashcards
When are we open Monday- Thursday?
5-10
When are we open Fridays?
5- 11
When are we open Saturdays?
4-11
When are we open Sundays?
4-10
Who is the General Manager?
Ginger Carter
Assistant Manager?
Rosie Baptisa
Kitchen Manager?
Sergio Morales
Who are the Franchisees
Mira Selbo, Rod Selbo
When and where was Melting Pot first started?
1975 Mainland Fl.
What is our number?
949-955-3242
What is our address?
2646 Dupont Drive
Irvine, CA 92612
Four characteristics you were hired for?
Animation, Attitude, Appearance, Ability
Our Ten Principals:
Pride, Quality, Leadership, Learning, Accountability, Family + Belonging, Respect, Teamwork, Hospitality, Respect, Integrity
Our Motto and Model for guest service is known as:
PERFECT NIGHT OUT
Team member Discount:
50% off for you plus 1, Sunday - Thursday, excludes Holidays and Booze, must have approval
Required parts of the server uniform
wine key, lighter, Hot pad, black leather non slip shoes, black belt, black socks, MVP Card, $30 bank, Apron, black shirt, black pants, 3 black pens, pepper gun
Greet Guest within how many minutes?
two
After introducing yourself what 2 things must you do next?
Napkins, Pot handle towards you
When do you serve salad?
1/2 Way Through Cheese.
How many minutes do you have after dropping off entree pot?
8 Minutes
When should you present the check?
Half way through Chocolate Fondue.
Five Main Parts to Order:
1- Entree per person, 2- Salad per person, 3- Cheese per burner, 4- Cooking Style per burner, 5 Dessert
How do you explain the one hot plate rule and what is it?
Only one cooking style per burner. DIPLOMATIC AND PROFESSIONAL MANNER
What are the four ingredients to PNO
Happy Team Members, immaculate & Inviting surroundings, Genuine Hospitality, Exceptional food
PNO- H
Host
PNO - R
Returning
PNO- N
New
PNO- V
VIP
Beverage Napkin Rule:
All Bevs gets a napkin but wine.
After taking Guests order Turn burner to
medium or 10 (2)
BNO FEAST $
86
BNO FUSION $$
92
BNO LOBSTER INDULGENCE $$$
98
Chocolate covered Strawberries Cost
3-$9, 6- $16
Small chocolate fondue Cost
$16
Regular Chocolate fondue Cost
$32
Teriyaki Sirloin Cost
$24
Veggie Entree Cost
$21
Four Course Classic cost
$82
Salmon Entree Cost
$24
Filet Mignon Cost 6/9oz
$25/ $29
Cheese Fondue cost for 2/3/4
16/24/32
Cookbook Cost
$29.95
Which base and how much for FIESTA
Light Beer - 2.5oz
Which base and how much for CHEDDAR
4oz Light Beer
Which base and how much for TRADITIONAL SWISS
4 oz White Wine
Which base and how much for WISCONSIN TRIO
3oz WHITE WINE, 1oz SHERRY BASE
Which base and how much for SPINACH ARTICHOKE
4oz Veggie Bouillon
Four items you should bring with you when you bring cheese (besides cheese set up)
Plates, Veggies, Bread, Apples
Three Veggies in the Veggie Cup:
Brocoli, cauliflower, Carrots
How many ounces base in a Fiesta Cheese Dip for 3?
3.75
What goes in Traditional Cheddar
4oz light beer,Garlic, mustard powder, Sharp Wisconsin cheddar / Emanthaler swiss, Pepper, Worchester Sauce,
How many TURNS of pepper go in Traditional Cheddar
5
How many shakes of Worchester sauce go in Traditional Cheddar
3 to 4
What cheeses are used in Traditional Cheddar %
80% Sharp Wisconsin Cheddar, 20% imported Emmanthaler Swiss
How many demi spoons of Garlic go in Traditional Cheddar
1
Does traditional Cheddar have scallions
NO
At what point is MUSTARD POWDER added to Traditional Cheddar
after Garlic, before cheese
Ingredients of FIESTA CHEESE FONDUE
2.5oz Light Beer, 3oz Salsa, Sharp Wisconsin Cheddar, 20% Emmanthaler swiss, Jalapeño, pepper
How many ounces of Fresh Salsa go in FIESTA CHEESE FONDUE
3oz
How many ounces light beer in FIESTA CHEESE FONDUE
2.5oz
How many Demi spoons of Jalapeños go in FIESTA CHEESE FONDUE
1 demi for mild, 2 - médium, 3- hot
What cheese and %s used in FIESTA CHEESE FONDUE
80% Sharp Wisconsin Cheddar, 20% Imported Emmanthaler swiss
How many turns of pepper in FIESTA CHEESE FONDUE
10
What goes in FIESTA CHEESE FONDUE before cheese?
2.5 oz light beer, 3oz Fresh Salsa
At what point do you add pepper to FIESTA CHEESE FONDUE
After Jalapeños
ingredients in WISCONSIN TRIO FONDUE
3oz white wine, 1oz Sherry, 1 demi spoon minced shallots, 50%butterkase, 50% Fontina , Pepper, buttermilk blue cheese, scallions
What is the base in the WISCONSIN TRIO FONDUE
3oz white wine, 1 oz sherry
How many demi spoons of minced shallots go in WISCONSIN TRIO FONDUE
1
What cheeses used in WISCONSIN TRIO FONDUE and %s
50% Butterkase, 50% Fontina
How many turns of pepper are used in WISCONSIN TRIO FONDUE
7
What additional cheese is used besides the main 2 in WISCONSIN TRIO FONDUE and at what point is it added
BUTTERMILK BLUE CHEESE, After pepper and before scallions
What is the last ingredient in WISCONSIN TRIO FONDUE
SCALLIONS
How many demi spoons of sliced scallions are in WISCONSIN TRIO FONDUE
3 demi spoons sliced scallions
What is the second ingredient in WISCONSIN TRIO FONDUE
MINCED shallots, 1 demi
Ingredients in TRADITIONAL SWISS FONDUE
4oz white wine,garlic, lemon half, Gruyere/ Emmanthaler cheese, .5 ounces kIRSHWASSER brandy, pepper, Nutmeg,
How many demi spoons of garlic is used in TRADITIONAL SWISS FONDUE
1 DEMI SPOON CHOPPED GARLIC
Which Cheese fondue uses lemon and how much?
TRADITIONAL SWISS FONDUE, 1/2 squeeze of lemon half (juice of 1/4 lemon.
When is the Lemon added to TRADITIONAL SWISS FONDUE
into wine after garlic and before cheese
Which cheeses are used in TRADITIONAL SWISS FONDUE and %’s
50% Gruyere cheese/50% Emmanthaler swiss
Name of brandy added to TRADITIONAL SWISS FONDUE and how much is added
Kirshwasser .5oz
How many turns of pepper added to TRADITIONAL SWISS FONDUE
5
How many shakes of nutmeg added to TRADITIONAL SWISS FONDUE
2
Last ingredient added to TRADITIONAL SWISS FONDUE
2 SHAKES NUTMEG
What is added to TRADITIONAL SWISS FONDUE before the cheese?
1 demi spoon of garlic, 1/2 squeeze of lemon wedge , 4oz white wine
Ingredients in SPINACH ARTICHOKE CHEESE FONDUE
4oz veggie bouillon, garlic, 2oz spinach, 2oz artichoke hearts, Butterkase/ Fontina Cheese blend, Parmesan cheese, Tabasco
How many ounces spinach in SPINACH ARTICHOKE CHEESE FONDUE
2oz drained spinach
How many ounces artichoke hearts used in SPINACH ARTICHOKE CHEESE FONDUE
2oz
How much Garlic used in SPINACH ARTICHOKE CHEESE FONDUE
1 demi spoon
What is the base for SPINACH ARTICHOKE CHEESE FONDUE
4OZ VEGGIE BOUILLON
What cheeses are used in the SPINACH ARTICHOKE CHEESE FONDUE
50%Butterkase , 50% Fontina
How many demi spoons of parmesan added to SPINACH ARTICHOKE CHEESE FONDUE and when?
2 demi spoons, after all cheese has been added and before tabasco
How much tabasco used in SPINACH ARTICHOKE CHEESE FONDUE
3-4 shakes of tabasco
last ingredient in SPINACH ARTICHOKE CHEESE FONDUE
tabasco
What goes in SPINACH ARTICHOKE CHEESE FONDUE before cheese
4oz veggie bouillon, 2oz spinach, 2oz artichoke hearts, 1 demi garlic
Which cheeses require Garlic
Cheddar Cheese, wisconsin trio, traditional swiss, spinach artichoke
SPINACH ARTICHOKE CHEESE FONDUE includes mustard powder true/false
FALSE
Traditional Swiss has sherry in it T/F
FALSE- has Brandy
FIESTA CHEESE has Garlic T/F
FALSE
SPINACH ARTICHOKE CHEESE FONDUE has garlic
TRUE
Wisconsin Trio has 7 turns of pepper
TRUE
All Cheeses have pepper EXCEPT
Spinach Artichoke
WHich cheeses get 5 turns of pepper?
Cheddar, traditional Swiss
How much pepper goes in Fiesta fondue
10 turns
Which Cheeses get Light Beer?
Fiesta, Cheddar,
Which cheeses get White Wine
WISCONSIN TRIO (Plus Sherry), Traditional Swiss
Which Cheese gets Boston Lager?
BNO Bacon Cheddar
What cheeses in WISCONSIN TRIO
50% Butterkase, 50% Fontina
After taking the cheese order turn burner to
MEDIUM 2
Immediately before making cheese turn burner to :
HIGH 3
After making cheese turn burner to
LOW 1
BNO Cheese Ingredients
4oz Boston Lager, Bacon mustard, Tabasco, Scallions, 7 turns pepper, Cheddar Blend
All of the ingredients that go into the cheese go on a _______ ______ ______
Linen Covered Tray
Never stir any items in the pot with a
DEMI SPOON
One bread bowl of every _ guests:
4
Which Breads are included in the cheese dippers?
Honey Wheat, Rosemary and French
All cheeses are made with an alcohol base besides:
SPINACH ARTICHOKE
After Preparing the Cheese turn Burner to
LOW OR 1
A unique Tangy & sweet dressing
House Dressing
Which Dressing goes on HOUSE SALAD
House dressing or peppercorn ranch
burgundy wine reduction with shallots infused
Burgundy Shallot Vinagarette
Which salad gets the Burgundy Shallot Vinegarette?
SPINACH MUSHROOM
Black Raspberry Vineagarette with a hint of walnut:
Raspberry black walnut vinaigrette
Which salad gets Raspberry black walnut vinaigrette
CALIFORNIA SALAD
Creamy caesar Dressing with a hint of Garlic and cracked pepper
CAESAR SALAD
Smooth and creamy Ranch dressing
PEPPERCORN RANCH
What is the Garlic and Wine seasoning/
Unique blend of spices
What three items must be on tray before bringing out salads
GARLIC & WINE seasoning, PepperGun,Correct Salads
What is in the Caesar Salad?
Parmesan Cheese, Parmesan coated pine nuts, croutons, romaine lettuce, Caesar dressing
What is in the California Salad?
diced tomatos, candied pecan pieces, Gorgonzola Cheese, ice berg romaine spring mix, melting pots Raspberry black walnut dressing
What is in the House salad?
Sliced egg, diced tomatos, cheddar mix, iceberg and romaine mix, croutons, scallions, house or peppercorn dressing
What is in the Spinach Mushroom Salad?
sliced baby portobello mushrooms, diced tomatos, chopped bacon, sliced red onion, Burgundy Shallot vinaigrette
What is in the BNO Salad?
Ice berg lettuce wedge, tomato slices, bacon, scallions, gorgonzola cheese
Which salads get SCALLIONS?
BNO, HOUSE SALAD
Which salads get CROUTONS?
House and CAESAR
When delivering the SPINACH MUSHROOM SALAD, which item is placed on tray last?
Burgundy shallot vinaigrette
Which salads get Tomato slices?
CALIFORNIA, HOUSE, SPINACH MUSHROOM
DO NOT _____ ___ SALADS.
AUCTION OFF
When do you bring out salads
1/2 way through CHEESE
DESSERT SET UP: what three items per guest?
small plate, fork and fondue fork
When you drop off chocolate turn burner to:
HIGH, 3, 15
All items can be dipped with the exception of
CHEESECAKE and POUND CAKE
When Chocolate presentation is done turn burner to :
low, 1, 5
What is on the Standard dessert plate?
8 strawberry halves, 2 OREO covered marshmallows, 2 Graham cracker covered marshmallows, 2 brownie pieces, 2 pound cake pieces, 1 chocolate covered cherry, 1 piece cheesecake, 4 slices banana, 4 rice crispy treats, coco powder dusted
How many strawberry halves go on standard dessert plate?
8
Chocolate Fondue to go ingredients:
4 ounces melted chocolate in 5 ounce soufle cup, 12 strawberry halves AND THE REST NORMAL
How big is the CHOCOLATE DESSERT TO GO soufflé cup and how many ounces melted chocolate inside
5oz with 4oz chocolate
What is omitted from the DESSERT TO GO box?
BANANAS because they brown
What must be included in the to go bag?
REHEATING INSTRUCTION CARD
What is in the ORIGINAL chocolate fondue?
MILK CHOCOLATE, PEANUT BUTTER
What is in the CHOCOLATE S’MORES FONDUE?
Milk chocolate, marshmallow creme, rum, graham crackers
What is in the BANANAS FOSTER FONDUE?
White chocolate, Banana, Dulce de Leche, rum
What is in the COOKIES AND CREAM MARCHMALLOW DREAM FONDUE?
Dark chocolate, marshmallow cream, rum, oreo pieces
What is in the Flaming turtle fondue?
Milk chocolate, caramel, pecan and rum
Does the COOKIES & CREAM get Flambe’d ?
YES
Which DESSERTS get FLAMBE’D?
Cookies N Cream, Flaming Turtle, Smores,Bananas foster, Special Event
What is in Yin and Yang?
DARK AND WHITE CHOCOLATE
You must ____ your chocolate tray first before ____ for chocolate
You must prepare your chocolate tray first before calling for your chocolate
What is the BNO Chocolate?
Milk chocolate, Peanut butter and Berry Puree
What is added to pot to make Bourguigonne and how much?
38 ounces of oil
Which cooking style gets 38 ounces of oil?
Bourgignonne
Which cooking style uses RED scoop?
Court Bouillon
Which cooking style gets GREEN scoop?
Coq au Vin
Which Cooking style gets BLUE scoop?
MOJO
How much water is added to court Bouillon
44 ounces
What gets added to Court Bouillon cooking style?
2 ounces Veggie GARNISH
Which Cooking style requires 44 ounces of hot water/
COURT BOUILLON
Which Cooking style gets 30 ounces hot water
COQ AU VIN
Which Cooking style gets 42 ounces of hot water?
MOJO
What is the BURNER setting for BOURGUIGONNE/
Medium 2
What is the burner setting for COURT BOUILLON?
High 3
What is the burner setting for MOJO
HIGH 3
What is the BURNER SETTING for COQ AU VIN?
HIGH 3
Which three Veggies are included in ENTREE?
MUSHROOM CAPS,BROCCOLI, RED BLISS POTATOES
What is the cooking time for BOURGUIGNONNE FILET MIGNON
1.5
What is the cooking time for BOURGUIGNONNE TERIYAKI SIRLOIN
1.5
What is the cooking time for BOURGUIGNONNE PEPPERED DUCK
2.5
What is the cooking time for BOURGUIGNONNE ANDOUILLE SAUSAGE
1
What is the cooking time for BOURGUIGNONNE CHICKEN
2.5
What is the cooking time for BOURGUIGNONNE SEAFOOD
2
What is the cooking time for BOURGUIGNONNE RAVIOLI
1
What is the cooking time for BOURGUIGNONNE VEGGIES
2
What is the cooking time for BOURGUIGNONNE MARINATED PORK
2.5
What is the cooking time for BOURGUIGNONNE POT STICKERS
1
What is the cooking time for Buillon,Mojo or Coq au vin Filet mignon
2
What is the cooking time for Buillon,Mojo or Coq au vin TERIYAKI SIRLOIN
2
What is the cooking time for Buillon,Mojo or Coq au vin PEPPERED DUCK
2
What is the cooking time for Buillon,Mojo or Coq au vin ANDOUILLE SAUSAGE
1.5
What is the cooking time for Buillon,Mojo or Coq au vin CHICKEN
2
What is the cooking time for Buillon,Mojo or Coq au vin SEAFOOD
1.5
What is the cooking time for Buillon,Mojo or Coq au vin RAVIOLI
1.5
What is the cooking time for Buillon,Mojo or Coq au vin VEGGIES
1.5
What is the cooking time for Buillon,Mojo or Coq au vin MARINATED PORK
2
What is the cooking time for Buillon,Mojo or Coq au vin POTSTICKERS
1.5
What is the GREEN GODDESS?
Sour cream, Cream cheese, chives, parsley and onions
What is the SESAME BATTER?
HEAVILY SEASONED BATTER WITH SESAME SEEDS AND A HINT OF RED WINE.
What is the TEMPURA BATTER?
A light asian batter.
What is the GORGONZOLA PORT?
RICH and ROBUST Gorgonzola cheese sauce
What is the Curry?
a light yogurt based curry
What is the Garlic Dijon Butter?
garlic, onion, dijon mustard, butter,cilantro, pepper and lemon
What is the Teriyaki Glaze?
Garlic, Onion and ginger
What is the Ginger Plum?
Red and Green bell peppers, Onion and a hint go Plum
What does the Green Goddess go well on?
Veggies, makes a great mushroom cap
What does the sesame batter go good on?
Chicken and Mushroom caps
What does the TEMPURA BATTER Go good with?
Seafood and veggies
What does the curry go well with?
Salmon and Veggies
What does the GARLIC DIJON BUTTER go well with?
LOBSTER TAIL
What does the teriyaki glaze go great with?
Steak Meats
What does the Ginger Plum go well with?
SHRIMP AND VEGGIES
What is the first step of the entree presentation?
PRESENTATION OF COOKING STYLE
What is the 2ND step of the entree presentation?
Explanation of ENTREE /VEGGIES
What is the 3RD step of the entree presentation?
BATTER
What is the 4TH step of the entree presentation?
COOKING TIMES
What is the 5TH step of the entree presentation?
PAUSE/QUESTIONS
What is the 6TH step of the entree presentation?
SAUCES
What is the 7TH step of the entree presentation?
PAUSE/ QUESTIONS
What is the 8TH step of the entree presentation?
REMINDERS
What do you remind guests of before leaving the table?
PLATTER TO POT TO PLATE, DONT EAT OFF FORK, POT AND HANDLE ARE VERY HOT
What comes with ATLANTIC SALMON and core sauces?
ATLANTIC SALMON ENTREE
What comes with the Childrens plate?
WHITE SHRIMP,CHICKEN, SIRLOIN AND RAVIOLI
Which a’ la carte entree comes with WHITE SHRIMP,CHICKEN, SIRLOIN AND RAVIOLI
CHILDRENS PLATE
What comes with the filet mignon entree?
FILET MIGNON, MUSHROOMS, ASPARAGUS
What comes with the four course classic?
SESAME CRUSTED SUSHI GRADE AHI, ANGUS SIRLOIN,WHITE SHRIMP, HERB CRUSTED CHICKEN, PORK, TERIYAKI SIRLOIN
What comes with the French Quarter?
SPICY CHICKEN, SPICY FILET MIGNON , TABASCO, SPICY SHRIMP AND ANDOUILLE SAUSAGE
What comes with the land and sea?
CHICKEN BREAST, FILET MIGNON, WHITE SHRIMP
What comes with the PACIFIC RIM?
SHRIMP, TERIYAKI SIRLOIN, CHICKEN BREAST,PORK TENDERLOIN, DUCK BREAST, POT STICKERS
What comes with the seafood trio?
white shrimp, ahi tuna, salmon
what kind of sirloin comes in the SHRIMP AND SIRLOIN ?
TERIYAKI SIRLOIN
What comes with the vegetarian entree?
red potatos, asparagus, tofu, artichoke hearts, edamame or onion rings, raviolis, mushrooms, BNO PASTA
How many people are individual entrees meant for one person and include also cheese and chocolate can be added for how much extra?
COME WITH ONE SALAD. CHEESE AND OR DESSERT IS $8 more
our restaurants policy on substitution:
You can sub everything but FILET MIGNON
What comes with the BNO Entree BASIC?
MEMPHIS STYLE TENESSE BBQ PORK, BUFFALO CHICKEN, HERB CRUSTED SIRLOIN, WILD MUSHROOM SACCHETTI, OLD BAY SEASONED SHRIMP
What is added to COQ AU VIN at the table?
14 oz burgundy wine, 3 demi spoons of garlic, 10 turns pepper, 1 dressing boat of 3/4 mushrooms and 1/4 scallions
Which cooking style has 3 DEMI SPOONS of garlic?
COQ AU VIN
Which cooking style gets 10 turns of pepper?
COQ AU VIN
What gets added to the MOJO COOKING STYLE?
1 DEMI SPOON GARLIC, 1 FULL SQUEEZE ORANGE HALF,1 FULL SQUEEZE LIME WEDGE, 1 DEMI SPOON CHOPPED CILANTRO
How much CILANTRO is used in MOJO style cooking?
1 DEMI SPOON
How much GARLIC is used in MOJO STYLE COOKING?
1 DEMI SPOON
Which cooking style doesn’t get a slotted spoon?
BOURGIGNONNE
How to make BOUILLON REFILL
1 TBSP DRY BOUILLON MIX INTO 2 QUART PLASTIC , ADD 1 QUART HOT WATER
When do you bring dessert menu?
10-15 minutes before they finish their entree
What is the 10 step drop ?
remain in area for one minute
If a card can’t be used use a ______
Insufficient funds card
WHAT IS BLAST?
Believe, Listen, Apologize, Solve, Thank Guest
Name 10 Beers we carry:
Bud Light, Sam Adams Boston Lager, Flying Dog Pale Ale, Shock Top Belgian White, Abita Amber Ale, Sierra Nevada, Stone IPA, Rouge Chocolate Stout, Shipyard pumpkin Ale, Stella Artois, Hoegarten, Murphy’s Irish Stout
If someone asks for a Guiness offer this instead
MURPHY’S IRISH STOUT
Name a Red Wine we sell:
Pinot Noir- MARTIN RAY , Santa Barbara CA
Name a White Wine we sell:
Cupcake Chardonnay - CA
What is our well VODKA
SVEDKA
What is our well RUM
BACARDI
What is our well GIN
BOMBAY
What is our well SCOTCH
Cutty Sark
What is our well TEQUILLA
SAUZA
What is our well WHISKEY
JIM BEAN
Name a specialty drink:
sour patch,irvine apple,
Name a specialty drink:
sour patch,irvine apple,
