Orientation Quiz Flashcards
When are we open Monday- Thursday?
5-10
When are we open Fridays?
5- 11
When are we open Saturdays?
4-11
When are we open Sundays?
4-10
Who is the General Manager?
Ginger Carter
Assistant Manager?
Rosie Baptisa
Kitchen Manager?
Sergio Morales
Who are the Franchisees
Mira Selbo, Rod Selbo
When and where was Melting Pot first started?
1975 Mainland Fl.
What is our number?
949-955-3242
What is our address?
2646 Dupont Drive
Irvine, CA 92612
Four characteristics you were hired for?
Animation, Attitude, Appearance, Ability
Our Ten Principals:
Pride, Quality, Leadership, Learning, Accountability, Family + Belonging, Respect, Teamwork, Hospitality, Respect, Integrity
Our Motto and Model for guest service is known as:
PERFECT NIGHT OUT
Team member Discount:
50% off for you plus 1, Sunday - Thursday, excludes Holidays and Booze, must have approval
Required parts of the server uniform
wine key, lighter, Hot pad, black leather non slip shoes, black belt, black socks, MVP Card, $30 bank, Apron, black shirt, black pants, 3 black pens, pepper gun
Greet Guest within how many minutes?
two
After introducing yourself what 2 things must you do next?
Napkins, Pot handle towards you
When do you serve salad?
1/2 Way Through Cheese.
How many minutes do you have after dropping off entree pot?
8 Minutes
When should you present the check?
Half way through Chocolate Fondue.
Five Main Parts to Order:
1- Entree per person, 2- Salad per person, 3- Cheese per burner, 4- Cooking Style per burner, 5 Dessert
How do you explain the one hot plate rule and what is it?
Only one cooking style per burner. DIPLOMATIC AND PROFESSIONAL MANNER
What are the four ingredients to PNO
Happy Team Members, immaculate & Inviting surroundings, Genuine Hospitality, Exceptional food
PNO- H
Host
PNO - R
Returning
PNO- N
New
PNO- V
VIP
Beverage Napkin Rule:
All Bevs gets a napkin but wine.
After taking Guests order Turn burner to
medium or 10 (2)
BNO FEAST $
86
BNO FUSION $$
92
BNO LOBSTER INDULGENCE $$$
98
Chocolate covered Strawberries Cost
3-$9, 6- $16
Small chocolate fondue Cost
$16
Regular Chocolate fondue Cost
$32
Teriyaki Sirloin Cost
$24
Veggie Entree Cost
$21
Four Course Classic cost
$82
Salmon Entree Cost
$24
Filet Mignon Cost 6/9oz
$25/ $29
Cheese Fondue cost for 2/3/4
16/24/32
Cookbook Cost
$29.95
Which base and how much for FIESTA
Light Beer - 2.5oz
Which base and how much for CHEDDAR
4oz Light Beer
Which base and how much for TRADITIONAL SWISS
4 oz White Wine
Which base and how much for WISCONSIN TRIO
3oz WHITE WINE, 1oz SHERRY BASE
Which base and how much for SPINACH ARTICHOKE
4oz Veggie Bouillon
Four items you should bring with you when you bring cheese (besides cheese set up)
Plates, Veggies, Bread, Apples
Three Veggies in the Veggie Cup:
Brocoli, cauliflower, Carrots
How many ounces base in a Fiesta Cheese Dip for 3?
3.75
What goes in Traditional Cheddar
4oz light beer,Garlic, mustard powder, Sharp Wisconsin cheddar / Emanthaler swiss, Pepper, Worchester Sauce,
How many TURNS of pepper go in Traditional Cheddar
5
How many shakes of Worchester sauce go in Traditional Cheddar
3 to 4
What cheeses are used in Traditional Cheddar %
80% Sharp Wisconsin Cheddar, 20% imported Emmanthaler Swiss
How many demi spoons of Garlic go in Traditional Cheddar
1
Does traditional Cheddar have scallions
NO
At what point is MUSTARD POWDER added to Traditional Cheddar
after Garlic, before cheese
Ingredients of FIESTA CHEESE FONDUE
2.5oz Light Beer, 3oz Salsa, Sharp Wisconsin Cheddar, 20% Emmanthaler swiss, Jalapeño, pepper
How many ounces of Fresh Salsa go in FIESTA CHEESE FONDUE
3oz
How many ounces light beer in FIESTA CHEESE FONDUE
2.5oz
How many Demi spoons of Jalapeños go in FIESTA CHEESE FONDUE
1 demi for mild, 2 - médium, 3- hot
What cheese and %s used in FIESTA CHEESE FONDUE
80% Sharp Wisconsin Cheddar, 20% Imported Emmanthaler swiss
How many turns of pepper in FIESTA CHEESE FONDUE
10
What goes in FIESTA CHEESE FONDUE before cheese?
2.5 oz light beer, 3oz Fresh Salsa
At what point do you add pepper to FIESTA CHEESE FONDUE
After Jalapeños
ingredients in WISCONSIN TRIO FONDUE
3oz white wine, 1oz Sherry, 1 demi spoon minced shallots, 50%butterkase, 50% Fontina , Pepper, buttermilk blue cheese, scallions
What is the base in the WISCONSIN TRIO FONDUE
3oz white wine, 1 oz sherry
How many demi spoons of minced shallots go in WISCONSIN TRIO FONDUE
1
What cheeses used in WISCONSIN TRIO FONDUE and %s
50% Butterkase, 50% Fontina
How many turns of pepper are used in WISCONSIN TRIO FONDUE
7
What additional cheese is used besides the main 2 in WISCONSIN TRIO FONDUE and at what point is it added
BUTTERMILK BLUE CHEESE, After pepper and before scallions
What is the last ingredient in WISCONSIN TRIO FONDUE
SCALLIONS
How many demi spoons of sliced scallions are in WISCONSIN TRIO FONDUE
3 demi spoons sliced scallions
What is the second ingredient in WISCONSIN TRIO FONDUE
MINCED shallots, 1 demi
Ingredients in TRADITIONAL SWISS FONDUE
4oz white wine,garlic, lemon half, Gruyere/ Emmanthaler cheese, .5 ounces kIRSHWASSER brandy, pepper, Nutmeg,
How many demi spoons of garlic is used in TRADITIONAL SWISS FONDUE
1 DEMI SPOON CHOPPED GARLIC
Which Cheese fondue uses lemon and how much?
TRADITIONAL SWISS FONDUE, 1/2 squeeze of lemon half (juice of 1/4 lemon.
When is the Lemon added to TRADITIONAL SWISS FONDUE
into wine after garlic and before cheese
Which cheeses are used in TRADITIONAL SWISS FONDUE and %’s
50% Gruyere cheese/50% Emmanthaler swiss
Name of brandy added to TRADITIONAL SWISS FONDUE and how much is added
Kirshwasser .5oz
How many turns of pepper added to TRADITIONAL SWISS FONDUE
5
How many shakes of nutmeg added to TRADITIONAL SWISS FONDUE
2
Last ingredient added to TRADITIONAL SWISS FONDUE
2 SHAKES NUTMEG
What is added to TRADITIONAL SWISS FONDUE before the cheese?
1 demi spoon of garlic, 1/2 squeeze of lemon wedge , 4oz white wine
Ingredients in SPINACH ARTICHOKE CHEESE FONDUE
4oz veggie bouillon, garlic, 2oz spinach, 2oz artichoke hearts, Butterkase/ Fontina Cheese blend, Parmesan cheese, Tabasco
How many ounces spinach in SPINACH ARTICHOKE CHEESE FONDUE
2oz drained spinach
How many ounces artichoke hearts used in SPINACH ARTICHOKE CHEESE FONDUE
2oz
How much Garlic used in SPINACH ARTICHOKE CHEESE FONDUE
1 demi spoon
What is the base for SPINACH ARTICHOKE CHEESE FONDUE
4OZ VEGGIE BOUILLON
What cheeses are used in the SPINACH ARTICHOKE CHEESE FONDUE
50%Butterkase , 50% Fontina
How many demi spoons of parmesan added to SPINACH ARTICHOKE CHEESE FONDUE and when?
2 demi spoons, after all cheese has been added and before tabasco
How much tabasco used in SPINACH ARTICHOKE CHEESE FONDUE
3-4 shakes of tabasco
last ingredient in SPINACH ARTICHOKE CHEESE FONDUE
tabasco
What goes in SPINACH ARTICHOKE CHEESE FONDUE before cheese
4oz veggie bouillon, 2oz spinach, 2oz artichoke hearts, 1 demi garlic
Which cheeses require Garlic
Cheddar Cheese, wisconsin trio, traditional swiss, spinach artichoke
SPINACH ARTICHOKE CHEESE FONDUE includes mustard powder true/false
FALSE
Traditional Swiss has sherry in it T/F
FALSE- has Brandy
FIESTA CHEESE has Garlic T/F
FALSE
SPINACH ARTICHOKE CHEESE FONDUE has garlic
TRUE
Wisconsin Trio has 7 turns of pepper
TRUE
All Cheeses have pepper EXCEPT
Spinach Artichoke