Organizational Structure Flashcards

1
Q

Which part of the organizing process aids in effective and efficient progress toward planned goals and
often results in changes within the organization?
Promoting vision
Evaluating results
Turning strategy into action
Determining the specific activities

A

Evaluating results

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2
Q

What is the result of a company increasing the delegation of authority and the span of control?
- Centralized decision making
- Increased number of managers at the upper management level
- Increased number of direct reports per manager
- Increased decision-making authority given to employees

A

Increased decision-making authority given to employees

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3
Q

Which two key elements does an effective organization include?
-Human interaction
-Compensation
-Safety
-Structure

A

Human Interaction & Structure

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4
Q

Why does a line organizational structure function most effectively in a crisis situation?
- It provides specialized expertise, advice, and guidance.
- It draws on temporary resources needed in an emergency.
- It establishes a direct line of authority.
- It places authority in the hands of a group of individuals rather than a single person.

A

It establishes a direct line of authority.

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5
Q

A company might divide itself into smaller groups that best match the types of customers it serves. What
is this an example of?
- Departmentalization
- Organization
- Strategic Planning
- Decentralization

A

Departmentalization

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6
Q

Which primary driver does management use for an organization’s structure?
- Ease of employee interaction
- Hierarchical accountability
- Company business processes
- Achievement of company goals

A

Achievement of company goals

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7
Q

Which step in the organizing process results in management grouping work activities into units within the organization?
-Delegation
-Centralization
-Decentralization
-Departmentalization

A

Departmentalization

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8
Q

Name the three tiers of management:

A) Middle, supervisory, top
B) Entry-level, middle, CEO
C) Executive, regional, department
D) Corporate, division, team

A

A) Middle, supervisory, top ✅

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9
Q

Management is the process of:

A) Controlling employees
B) Increasing profit margins
C) Achieving organizational objectives
D) Reducing costs

A

C) Achieving organizational objectives ✅

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10
Q

Which level of planning does the middle manager complete?

A) Strategic planning
B) Tactical planning
C) Operational planning
D) Contingency planning

A

B) Tactical planning ✅

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11
Q

What levels of management contribute to the contingency plan?

A) All levels
B) Top management only
C) Middle management only
D) Supervisory management only

A

A) All levels ✅

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12
Q

What are the three essential skills required for managers?
A) Technical, human, conceptual
B) Leadership, delegation, sales
C) Finance, strategy, production
D) Negotiation, marketing, operations

A

A) Technical, human, conceptual ✅

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13
Q

Departmentalizing based on domestic and international operations is which kind of departmentalization?

A) Functional
B) Geographical
C) Process
D) Product

A

B) Geographical ✅

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14
Q

Pick two types of departmentalization. (Select two)

A) Functional
B) Process
C) Random
D) Geographic

A

A) Functional ✅
B) Process ✅

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15
Q

An organizational structure that is slow to make decisions because they look for consensus.

A) Line structure
B) Committee
C) Matrix
D) Divisional

A

B) Committee ✅

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16
Q

You may report vertically and horizontally in this organizational structure.

A) Line
B) Divisional
C) Matrix
D) Functional

A

C) Matrix ✅

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17
Q

Which group prefers structure?

A) Baby Boomers
B) Millennials
C) Gen Z
D) Gen X

A

B) Millennials ✅

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18
Q

Which part of the organizing process aids in effective and efficient progress toward planned goals and often results in changes within the organization?

A) Planning
B) Implementation
C) Evaluating results
D) Decision-making

A

C) Evaluating results

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19
Q

What is the result of a company increasing the delegation of authority and the span of control?

A) Decreased managerial oversight
B) Increased number of direct reports per manager
C) Increased bureaucracy
D) Fewer employees

A

B) Increased number of direct reports per manager ✅

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20
Q

Which two key elements does an effective organization include? (Select two)

A) Human interaction
B) Structure
C) Innovation
D) Technology

A

A) Human interaction ✅
B) Structure ✅

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21
Q

Why does a line organizational structure function most effectively in a crisis situation?

A) More creativity
B) It establishes a direct flow of authority
C) Allows for group discussion
D) Encourages debate

A

B) It establishes a direct flow of authority ✅

22
Q

Number the seven steps in the recruiting and interviewing process in order:

Define job requirements
Contact and visit colleges for applicants/interns
Conduct employment tests
Review resumes
Conduct candidate interviews
Follow-up interviews
Hiring determination

A

Define job requirements
Contact and visit colleges for applicants/interns
Conduct employment tests
Review resumes
Conduct candidate interviews
Follow-up interviews
Hiring determination

23
Q

Which primary driver does management use for an organization’s structure?
A) Cost reduction
B) Employee satisfaction
C) Achievement of company goals
D) Market competition

A

C) Achievement of company goals

24
Q

Which step in the organizing process results in management grouping work activities into units within the organization?
A) Planning
B) Departmentalization
C) Implementation
D) Delegation

A

B) Departmentalization ✅

25
Q

A high-tech startup company is launching a marketing campaign for its new social media portal by highlighting how the portal exceeds the connectivity and collaboration capabilities of all other social media sites. Which type of competitive advantage is this company leveraging?
A) Price advantage
B) Customer loyalty
C) Cost leadership
D) Product diversification

A

B) Product

26
Q

Which marketing strategy is devoted to maintaining continuous bottom-line prices rather than relying on short-term price-cutting tactics such as cents-off coupons, rebates, and special sales?
A) Price skimming
B) Everyday low pricing
C) Penetration pricing
D) Loss leader pricing

A

B) Everyday low pricing ✅

27
Q

When would a pull promotional strategy enhance a competitive advantage to market a product better than a push strategy?
A) When businesses want to clear inventory
B) When demand for the product is driven by the end user
C) When there is high competition among wholesalers
D) When retailers need more stock

A

B) When demand for the product is driven by the end user ✅

28
Q

Which part of the organizing process aids in effective and efficient progress toward planned goals and often results in changes within the organization?
A) Delegating authority
B) Evaluating results
C) Defining company values
D) Assigning tasks

A

Evaluating results

29
Q

What is the result of a company increasing the delegation of authority and the span of control?
A) Reduced efficiency and effectiveness
B) More hierarchical organizational structure
C) Decreased employee involvement in decision-making
D) Increased decision-making authority given to employees

A

Increased decision-making authority given to employees

30
Q

Which primary driver does management use for an organization’s structure?
A) Achievement of company goals
B) Employee preferences
C) Market competition
D) Organizational traditions

A

Achievement of company goals

31
Q

Which step in the organizing process results in management grouping work activities into units within the organization?
A) Specialization
B) Departmentalization
C) Centralization
D) Coordination

A

Departmentalization

32
Q

There are three key elements to an organization. What are they?
A) Innovation, Market share, Competitive advantage
B) Financial control, Marketing strategy, Workforce diversity
C) Leadership, Vision, Decision-making
D) Human interaction, Goal-directed activities, Structure

A

Human interaction, Goal-directed activities, Structure

33
Q

Who uses the sales forecast to indicate where necessary funds will come from?
A) CFO
B) COO
C) CMO
D) CEO

34
Q

What revenue is not considered by the CFO for the origin of necessary funds for the planning period?
A) Sales revenue
B) Non-sales revenue
C) Investment income
D) Interest revenue

A

Non-sales revenue

35
Q

The amount of assets a firm will need to support the forecast for a planning period is known as:
A) Debt-to-equity ratio
B) Liquidity ratio
C) Asset intensity
D) Capital reserves

A

Asset intensity

36
Q

Executive support systems are:
A) A type of management support system that facilitates and supports senior executive decision-making
B) Used exclusively by middle management
C) Only designed for financial reporting
D) Primarily used for customer service interactions

A

A type of management support system that facilitates and supports senior executive decision-making

37
Q

Which part of the organizing process aids in effective and efficient progress toward planned goals and often results in changes within the organization?
A) Employee engagement
B) Team restructuring
C) Financial audits
D) Evaluating results

A

Evaluating results

38
Q

What is the result of a company increasing the delegation of authority and the span of control?
A) Increased micromanagement
B) Reduced employee autonomy
C) Increased decision-making authority given to employees
D) More centralized control at the executive level

A

Increased decision-making authority given to employees

39
Q

Which primary driver does management use for an organization’s structure?
A) Market competition
B) Government regulations
C) Supply chain efficiency
D) Achievement of company goals

A

Achievement of company goals

40
Q

Which step in the organizing process results in management grouping work activities into units within the organization?
A) Delegation
B) Span of control
C) Departmentalization
D) Centralization

A

Departmentalization

41
Q

Which part of the organizing process aids in effective and efficient progress toward planned goals and often results in changes within the organization?
A) Delegation
B) Evaluating results
C) Centralization
D) Job specialization

A

Evaluating results

42
Q

What is the result of a company increasing the delegation of authority and the span of control?
A) Increased decision-making authority given to employees
B) Reduced employee engagement
C) More rigid hierarchy
D) Less accountability

A

Increased decision-making authority given to employees

43
Q

Which two key elements does an effective organization include?
A) Financial assets & Clear objectives
B) Human interaction & Structure
C) Structure & Collaboration
D) Clear objectives & Structure

A

Human interaction & Structure

44
Q

Why does a line organizational structure function most effectively in a crisis situation?
A) It establishes a direct flow of authority.
B) It allows for decentralized decision-making.
C) It reduces the need for management oversight.
D) It fosters creativity over efficiency.

A

It establishes a direct flow of authority.

45
Q

A company dividing itself into smaller groups that best match the types of customers it serves is an example of
A) Business expansion
B) Organization
C) Supply chain segmentation
D) Vertical integration

A

Organization

46
Q

Which primary driver does management use for an organization’s structure?
A) Industry trends
B) Achievement of company goals
C) Workforce size
D) Government regulations

A

Achievement of company goals

47
Q

Which step in the organizing process results in management grouping work activities into units within the organization?
A) Specialization
B) Delegation
C) Job enrichment
D) Departmentalization

A

Departmentalization

48
Q

A high-tech startup promoting its new social media portal by emphasizing its superior connectivity and collaboration capabilities is leveraging which type of competitive advantage?
A) Cost leadership
B) Product
C) Customer service
D) Market penetration

49
Q

What is evaluating results in the organizing process?
A) The execution of financial reporting
B) Part of the organizing process that aids in effective and efficient progress towards planned goals
C) The creation of new market strategies
D) The analysis of customer satisfaction surveys

A

Part of the organizing process that aids in effective and efficient progress towards planned goals

50
Q

What is the result of a company increasing the delegation of authority and span of control?
A) Increased decision-making authority given to employees
B) Reduced employee involvement
C) Increased management complexity
D) Less operational flexibility

A

Increased decision-making authority given to employees

51
Q

What are the key elements of an effective organization?
A) Hierarchical structure and technology systems
B) Human interaction and structure
C) Financial resources and equipment
D) Legal policies and compliance mechanisms

A

Human interaction and structure

52
Q

Why would management insert control mechanisms into its organizational structure?
A) To streamline operations
B) To minimize the number of employees
C) To assess the success of the planning function
D) To reduce organizational expenses

A

To assess the success of the planning function