Operations Flashcards
Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a global
package delivery service?
Wholesale
Retail
Drop ship
Direct
Direct
Which three tasks are key responsibilities of operations managers?
Choose 3 answers
Selecting the goods to offer customers
Planning the overall production process
Determining the best layout for the firm’s facilities
Implementing the production plan
Monitoring product distribution
Planning the overall production process
Determining the best layout for the firm’s facilities
Implementing the production plan
Which two characteristics does a Just-In-Time (JIT) System have?
Choose 2 answers
-Production using JIT reduces a firm’s inventory costs.
-JIT production reduces the risk of a production shutdown.
-A JIT system seeks to eliminate anything that does not add value in operations activities.
-JIT reduces the need for forecasts.
Production using JIT reduces a firm’s inventory costs.
A JIT system seeks to eliminate anything that does not add value in operations
activities.
Which aspect of operations management do the ISO 9000 standards address?
Efficient use of resources
Adherence to environmental regulations
Establishment of effective quality systems
Development and manufacture of products that are high-quality
Establishment of effective quality systems
Which manufacturing model uses technology to produce small runs of customized products cost-effectively?
Computer-aided
Computer-integrated
Interchangeable
Flexible
Flexible
Which two of the following distribution channels would take title of the products they handle?
Choose 2 answers
Limited-function merchant wholesaler
Agents
Full-function merchant wholesaler
Brokers
Limited-function merchant wholesaler
Full-function merchant wholesaler
which type of production carries the highest inventory
A) Lean production
B) Customer-driven production
C) Flexible production
D) Mass production
D) Mass production
Which type of production has little to no finished inventory?
A) Customer-driven production
B) Mass production
C) Batch production
D) Continuous production
A) Customer-driven production
Which type of production utilizes the most information technology (automation)?
A) Flexible production
B) Mass production
C) Lean production
D) Just-in-time production
A) Flexible production ✅
Which type of production requires the highest level of skilled workers?
A) Mass production
B) Flexible production
C) Batch production
D) Customer-driven production
A) Mass production ✅
What are two advantages of computer-aided manufacturing? (Select two)
A) Accuracy
B) Faster production
C) Higher labor costs
D) Increased material waste
E) Decreased quality
A) Accuracy ✅
B) Faster production ✅
What do we call a facility that can utilize computer-integrated manufacturing to produce a product from start to finish?
A) Smart factory
B) Lights-out facility
C) Fully automated plant
D) Digital warehouse
B) Lights-out facility
The computer-based planning system used by production managers to ensure parts and materials are on hand is called:
A) ERP (Enterprise Resource Planning)
B) JIT (Just-in-time)
C) MRP (Materials Requirement Planning)
D) Supply chain automation
C) MRP (Materials Requirement Planning)
A process layout where all materials must be brought to the product being manufactured is called:
A) Fixed-position layout
B) Process-oriented layout
C) Assembly line layout
D) Lean layout
A) Fixed-position layout
This type of process layout is used when we have an assembly line:
A) Fixed-position layout
B) Process layout
C) Product layout
D) Cellular layout
C) Product layout ✅
What is the outcome of good production management?
A) High quality, decreased cost
B) Increased cost, faster production
C) More defects, higher efficiency
D) Lower efficiency, reduced waste
A) High quality, decreased cost ✅
What increases satisfaction and dependability?
A) Faster production
B) Increased quality at a lower cost
C) Increased labor costs
D) Outsourcing manufacturing
B) Increased quality at a lower cost ✅
No more than 3-4 defects per 1 million opportunities is the best outcome of which quality methodology?
A) TQM (Total Quality Management)
B) Lean Manufacturing
C) Six Sigma
D) ISO 9001
C) Six Sigma ✅
Which policy is used to manage the economy using government spending and taxation?
A) Monetary policy
B) Trade policy
C) Fiscal policy
D) Industrial policy
C) Fiscal policy ✅
Which type of unemployment is when the employee expects to be unemployed for a portion of the year?
A) Seasonal unemployment
B) Frictional unemployment
C) Structural unemployment
D) Cyclical unemployment
A) Seasonal unemployment ✅
- Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a global package delivery service?
A) Direct-to-consumer
B) Retail
C) Wholesaler distribution
D) Factory-direct
A) Direct-to-consumer
- Which three tasks are key responsibilities of operations managers? (Choose 3)
A) Determining the best layout for the firm’s facilities
B) Planning the overall production process
C) Implementing the production plan
D) Supervising marketing campaigns
E) Writing company policies
F) Overseeing customer relations
A) Determining the best layout for the firm’s facilities ✅
B) Planning the overall production process ✅
C) Implementing the production plan ✅
Which two characteristics does a Just-In-Time (JIT) System have? (Choose 2)
A) It requires large amounts of raw materials
B) A JIT system seeks to eliminate anything that does not add value in operations activities
C) Production using JIT reduces a firm’s inventory costs
D) It increases storage costs
B) A JIT system seeks to eliminate anything that does not add value in operations activities ✅
C) Production using JIT reduces a firm’s inventory costs ✅
Which aspect of operations management do the ISO 9000 Standards address?
A) Financial management
B) Environmental sustainability
C) Establishment of effective quality systems
D) Employee training
C) Establishment of effective quality systems
Which manufacturing model uses technology to produce small runs of customized products cost-effectively?
A) Mass production
B) Flexible manufacturing
C) Batch processing
D) Assembly line
B) Flexible manufacturing
Which two of the following distribution channels would take title of the products they handle? (Choose 2)
A) Full function merchant wholesaler
B) Brokers
C) Agent
D) Limited function merchant wholesaler
A) Full function merchant wholesaler ✅
D) Limited function merchant wholesaler ✅
A just-in-time (JIT) system is:
A) A system where inventory is produced and delivered as needed
B) A method of stockpiling products to prevent shortages
C) A pricing strategy for retail stores
D) A type of forecasting software for market trends
A system where inventory is produced and delivered as needed ✅
Which aspect of operations management do the ISO 9000 standards address?
A) Environmental sustainability
B) Establishment of effective quality systems internationally
C) Employee safety and workplace conditions
D) Cost reduction strategies
Establishment of effective quality systems internationally
Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a global package delivery service?
A) Wholesale model
B) Direct model
C) Retail model
D) Third-party logistics
Direct model
Which three sources should a business consider when seeking a long-term funding source?
A) Crowdfunding, short-term bank loans, and credit cards
B) Venture capital, public sale of stocks, and hedge funds
C) Personal savings, microloans, and business credit cards
D) Trade credit, leasing agreements, and factoring
Venture capital, public sale of stocks, and hedge funds
Which of the following is NOT one of the three main types of production?
A) Mass production
B) Flexible production
C) Consumer-driven production
D) Seasonal production
Seasonal production
What are the four types of production?
A) Analytic, synthetic, continuous, intermittent
B) Mass, custom, traditional, automated
C) Linear, cyclical, digital, manual
D) Centralized, decentralized, customized, automated
analytic, synthetic,
continuous, intermittent
MRP (Material Requirements Planning) is:
A) The computer-based planning system used by production managers to ensure parts and materials are on hand
B) A manual inventory tracking system
C) A financial strategy for reducing supply chain costs
D) A method of outsourcing production to third-party manufacturers
The computer-based planning system used by production managers to ensure parts and materials are on hand
Which type of production utilizes the most information technology (automation)?
A) Mass production
B) Consumer-driven production
C) Flexible production
D) Custom production
Flexible production
A just-in-time (JIT) system is:
A) A marketing technique for rapid advertising
B) A strategy for launching new products
C) An inventory control method that minimizes stock on-site
D) A financial model for reducing costs in mergers
An inventory control method that minimizes stock on-site
Which aspect of operations management do the ISO 9000 standards address?
A) Speed of manufacturing
B) Establishment of effective quality systems internationally
C) Employee satisfaction metrics
D) Supplier relationship management
Establishment of effective quality systems internationally
Which three tasks are key responsibilities of operations managers?
A) Expanding international markets, reducing marketing expenses, and managing HR policies
B) Planning the overall production process, implementing the production plan, and determining the best layout for the firm’s facilities
C) Developing advertising campaigns, tracking consumer behavior, and handling supplier negotiations
D) Managing customer service teams, increasing product pricing, and reviewing social media strategies
Planning the overall production process, implementing the production plan, and determining the best layout for the firm’s facilities
Which manufacturing model uses technology to produce small runs of customized products cost-effectively?
A) Flexible
B) Mass
C) Consumer-driven
D) Lean
Flexible
Which two of the following distribution channels would take title of the products they handle?
A) Limited-function merchant wholesaler
B) Retailer cooperative
C) Full-function merchant wholesaler
D) Agent or broker
Limited-function merchant wholesaler & Full-function merchant wholesaler
Lights out facility refers to
A) Lean manufacturing
B) Batch production
C) Just-in-time production
D) 100% automation production of goods
100% automation production of goods
Which of the following is NOT one of the three types of production?
A) Mass
B) Flexible
C) Batch
D) Consumer-driven
Batch
The four types of production:
A) Analytical
B) Flexible
C) Synthetic
D) Continuous
E) Intermittent
Analytical, Synthetic, Continous, intermittent
MRP (Material Requirements Planning) is
A) A supply chain management technique
B) The computer-based planning system used by production managers to ensure parts and materials are on hand
C) A financial planning tool
D) A type of production scheduling
The computer-based planning system used by production managers to ensure parts and materials are on hand
Which type of production utilizes the most information technology (automation)?
A) Mass
B) Flexible
C) Consumer-driven
D) Intermittent
Flexible
Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a global package delivery service?
A) Direct
B) Indirect
C) Multi-level
D) Broker-based
Direct
Which three tasks are key responsibilities of operations managers? Choose 3 answers:
A) Sales forecasting
B) Planning the overall production process
C) Determining the best layout for the firm’s facilities
D) Implementing the production plan
✅ B) Planning the overall production process
✅ C) Determining the best layout for the firm’s facilities
✅ D) Implementing the production plan
Which two characteristics does a Just-In-Time (JIT) system have? Choose 2 answers:
A) Production using JIT reduces a firm’s inventory costs
B) A JIT system seeks to eliminate anything that does not add value in operations activities
C) JIT focuses on maximizing inventory stock
D) JIT increases storage costs
✅ A) Production using JIT reduces a firm’s inventory costs
✅ B) A JIT system seeks to eliminate anything that does not add value in operations activities
Which aspect of operations management do the ISO 9000 standards address?
A) Employee safety
B) Establishment of effective quality systems
C) Energy efficiency
D) Cost control
Establishment of effective quality systems
Which manufacturing model uses technology to produce small runs of customized products cost-effectively?
A) Mass production
B) Lean manufacturing
C) Flexible
D) Just-in-time
Flexible
Which two of the following distribution channels would take title of the products they handle? Choose 2 answers:
A) Limited-function merchant wholesaler
B) Full-function merchant wholesaler
C) Agents and brokers
D) Direct sales representatives
✅ A) Limited-function merchant wholesaler
✅ B) Full-function merchant wholesaler
What term describes the amount of assets a firm needs to support its forecast for a planning period?
A) Asset liquidity
B) Asset intensity
C) Capital investment
D) Profit margin
Asset intensity
A firm pays taxes on profits that are repatriated as part of global operations.
A) False
B) True
True
Which type of production carries the highest inventory?
A) Custom production
B) Just-in-time production
C) Mass production
D) Lean manufacturing
Mass production
Which type of production utilizes the most information technology (automation)?
A) Batch production
B) Custom production
C) Mass production
D) Flexible Manufacturing
Flexible
Which type of production requires the highest level of skilled workers?
A) Mass production
B) Lean production
C) Batch production
D) Custom production
Mass production
What are two advantages of computer-aided manufacturing?
A) Flexibility and creativity
B) Cost savings and customization
C) Accuracy and speed
D) Human oversight and precision
Accuracy and speed
What is the term for a facility that uses computer-integrated manufacturing to produce a product from start to finish with minimal human intervention?
A) Automated warehouse
B) Lean manufacturing plant
C) Lights-out facility
D) Smart factory
Lights-out facility
