Organizational Groups

Question 0

What is a team

Answer 0

Number of people who just work cooperatively with each other to achieve a goal

Question 1

What is a group

Answer 1

Number of individuals assembled together having some unifying relationship

Member of a church

Question 2

QSEN

Answer 2

Teamwork as the ability to perform effectively within nursing and inter professional teams focusing on open communication mutual respect and shared decision making to achieve quality care

Question 3

Magnet

Answer 3

Must demonstrate how the organization provides adequate staffing that promotes teamwork and inter professional collaboration

Question 4

Team needs:

Answer 4

Defined objective, ongoing positive relationships, a supportive environment focus to accomplish a specific task

Question 5

Effective team

Answer 5

Positive work environment 
Open discussion 
Mutual understanding 
Willing to listen to one another
Respect for one another 
Allow members to disagree

Question 6

Ineffective team

Answer 6

Dominated by a few members
Leadership is autocratic
Communication is stiff and formal
Members are uncomfortable with conflict or disagreement

Question 7

Stages of development

1. Forming stage

Answer 7

Feel anxious leader needs to bring group together 
Uncertainty 
Superficially nice to one another 
Unsure how to do task 
Peeps begin to know one another

Question 8

Stages of development

2. Storming stage

Answer 8

Finally feel comfortable to disagree 
Honest communication 
Power struggle 
Uncomfortable time of distrust 
Leader can clarify and manage disagreements

Question 9

Stages of development

3. Norming stage

Answer 9

Gotten thru anxieties 
Come together 
Establish plans to accomplish tasks 
Group is more cohesive 
More relaxed group 
End result the group members have a sense of belonging to the group

Question 10

Stages of development

4. Performing stage

Answer 10

Group performs and does the task
Everyone has a part of it
Leader is less active and more of a facilitator

Question 11

Stages of development

5. Adjourning stage

Answer 11

Celebrate success
Leader shows appreciation
Task is done and can disperse now

Question 12

Initiator/contributor (group task)

Answer 12

Suggests new ideas
Propose new activities to solve
Offers solutions

Question 13

Information seeker (group task)

Answer 13

Asks relevant facts and feelings about the situation at hand
Gathers info about the specific problem

Question 14

Information giver (group task)

Answer 14

Necessary and relevant info

Question 15

Energizer (group role )

Answer 15

Motivates the group to accomplish group goals

Question 16

Coordinator (group task)

Answer 16

Links ideas or suggestions offered by others

Question 17

Procedural technician (group task)

Answer 17

Supports group activity by arranging the environment (scheduling meeting rooms providing necessary tools equipment taking notes

Question 18

Group maintenance roles

Answer 18

Don’t directly address the task
Concerned with emotional life of the group
Help group work Bette consider needs of the group

Question 19

Encourager gmr

Answer 19

Friendly advice and help
Praise and agrees with others
Compliments members for opinion and contribution

Question 20

Harmonizer gmr

Answer 20

Attempt to mediate differences among team members

Relieves conflict and tension

Question 21

Gatekeeper gmr

Answer 21

Encourages all to communicate and participate

Allows fair and equal participation of all member by saying we haven’t heard from Jane

Question 22

Follower gmr

Answer 22

Accept group ideas listen to discussions and decisions

Goes along with the group

Question 23

Dysfunctional roles

Answer 23

Negatively influences the effectiveness of the group behaviors are primarily self centered

Question 24

Aggressor dr

Answer 24

Express disapproval of others

Attacking, hostile remarks

Question 25

Blocker dr

Answer 25

Negative resistant
Disagrees and opposes beyond reasonable objectives
Argues to much

Question 26

Recognition seeker dr

Answer 26

Tries to get attention
Attention to self
Loud or unusual behavior
Excessive talker

Question 27

Playboy/playgirl dr

Answer 27

Doesn’t involve self in group process
Silly comments
Whispers

Question 28

Dominator dr

Answer 28

Attempt to control and manipulate the group

Monopolizes the discussion

Question 29

Conflict

Answer 29

Normal can be productive assists problem solving

Question 30

Apathy

Answer 30

Non participation
Hinders group performance
Boredom lack of interest indifferent

Question 31

Sick group

Answer 31

Group just doesn’t work well together

Question 32

Public agenda

Answer 32

Reason for the group to come together

Stated goal or objective

Question 33

Hidden agenda

Answer 33

Goal coming from the individual
Real reason group member is participating with the group
Reason is concealed not shared
Self serving

Question 34

Role of leader

Answer 34

Recognize
Determine
Compare goals of both agendas 
Decide on course d action 
Influence how well group works together

Question 35

Groupthink

Answer 35

Negative phenomenon
Lead to dangerous decision
Group is under pressure to make a decision
No one wants to rock the boat
Leader needs to try to prevent the group think
Vulnerability
NASA ignored warning signs

Question 36

Prevent group think

Answer 36

Allow free objections and doubts
All effective alternative needs to be examined
Group think should invite outside experts into meetings
One person signed role of devils advocate

Question 37

Improve group productivity

Answer 37

1. Project confidence
2. Be prepared
3. Appreciate others
4. Respect differences
5. Admit mistakes
6. Think positively
7. Make an extra effort leader pitch in

Question 38

Improve group communication

Answer 38

1. Listen attentively
2. Convey acceptance
3. Ask related questions
4. Paraphrase
5. Provide focus
6. Summarize
7. Encourage comparison
8. Use silence

Question 39

Effective team leader (10)

Answer 39

Dependability 
Communicate constructively 
Listen actively 
Function as active participant 
Share openly and willingly 
Cooperate mad pitch in to help 
Exhibit flexibility 
Loyalty 
Work as problem solver 
Treat others in a respectful and supportive manner