Organizational Development Flashcards
Are collectivities of parts that cannot
accomplish their goals as effectively if
they operate separately.
A coordinated group of people who
perform tasks to produce goods or
services, colloquially referred to as
companies.
Organization
A
system of planned interventions
designed to change an organization’s
structure and/or processes to achieve a
higher level of functioning.
It is a family of techniques designed to
help organizations change for the better.
Organizational Development
is the catalyst for change within the
organization.
Act as a guide and trainer for the
organizational development process.
Change Agent
Armenakis and Bedeian (1999) discussed how
it is a multistage process that an organization
must go through to successfully implement a
change.
- Identify significant problems
- Appropriate interventions are chosen to try to deal with the problems
- Implementation of the interventions, or OD techniques
- The results of the interventions are evaluated
What are the interventions in OD?
- Survey Feedback
- Team Building
- Total Quality Management
- Gainsharing
- Technostructural Interventions
- Positive Organizational Development
- Organizational Transformation
- T-groups
This is an OD technique that involves
conducting a survey of employee
attitudes and opinions and then
feeding back the results to the
entire organization. It involves
systematic
collection
data, widely used intervention
strategy.
Used as the starting point for
discussions
about
needed
changes in the organization.
Survey Feedback
Two major stages of survey feedback:
1.The
change
agent
designs
and
administers
questionnaires
to
the
employees of the organization.
2. Providing feedback about the survey to
employees.
Two major stages of survey feedback:
1.The change agent designs and administers questionnaires to the employees of the organization.
2. Providing feedback about the survey to employees.
Refers to many techniques that are
designed to enhance the functioning of
work teams.
In order to be successful, the members
must collaborate and be interdependent.
Team Building
Makes
use of outdoors and entails various
physical and mental exercises
Outdoor Experiential Training
Also known as continuous improvement
or quality management.
Focuses on employee involvement in the
control of quality in organizations
Total Quality Management
Involves paying employees a bonus
based on improvements in productivity.
Link between pay and performance lead
to increased employee involvement and
job satisfaction
Gainsharing
Focus on the technology and structure of
organizations
Technostructural Interventions
Mga terms under Technostructural Interventions:
- Functional Organizational Design
- Product-Based Organizational Design (Divisional Structure)
- Matrix Structure
- Reengineering (business process redesign)
- Information Technology
most basic, structured according to the
various functions of the employees,
groups
employees
to
various
departments based on their expertise;
creates job
specialists and overly
focused on their own department and
area of specialization.
Functional Organizational Design
organized
based on their product output, allows the
managers of a particular division to
focus
exclusively
on that division,
creating
greater
commitment
and
cohesion within the division; operates as
a separate entity.
Product-Based Organizational Design (Divisional
Structure)
Combined function
and products structures
Matrix Structure
Involves
fundamental
rethinking and redesign of business
processes
to
improve
critical
performance as measures by cost,
quality, service, and speed.
Reengineering (business process redesign)
Science of
collecting,
storing,
processing,
and
transmitting information
Information Technology
Dcience of
collecting,
storing,
processing,
and
transmitting information
Information Technology
Positive Organizational Development types (ata):
- Positive Psychology
- Appreciative Inquiry
Scientific study
of the strengths and virtues of individuals
and
institutions
rather
than
their
weaknesses and impairments
Positive Psychology
Engages
employees by focusing on positive
messages, the best of what employees
have to offer, and the affirmation of past
and present strengths and successes
Appreciative Inquiry
The four steps/stages of Appreciative Inquiry (4 D’s):
- Discovery
- Dream
- Design
- Destiny
