Organizational Culture (JI/TM) Flashcards
A system of shared meaning held by members that distinguish the organization from other organizations
Organizational Culture
Functions of culture (5)
- It had boundary defining role
- It conveys sense of identity
- It helps create commitment
- It enhances stability
- It serves as a control mechanism for
Liabilities of organizational cultures
- Barriers to change> resistance
- Barrier to diversity > type of people you have in your culture
- Barrier to mergers & acquisitions >clash when you acquire new company. Ex. Whole Foods vs. Amazon, 2 different cultures clash
What type of organizational cultures can be described as risk taking and innovative ?
Flat organizations, start up
What common characteristic can be found in the sales and marketing professions?
Aggressiveness
How is language considered a characteristic of organizational culture ?
- It is the way in which employees/ clients speak
- size of the cup (grande, vente in Starbucks
- what you order
The negative impact experienced by both customers and employees at whole foods when amazon acquired the company can be described as?
A liability of organizational culture as it was a barrier to merger and acquisition
Provide 4 examples of characteristics that capture the essence of culture
- attention to detail (such as banks)
- outcome oriented (results oriented; sales profession)
- people oriented (hospitality)
- team oriented (flat organization)
Ways in which you can sustain an organization’s culture
- Talent Acquisition> get the right people
- Talent Management >top management:will be looked at as a role model to take this culture through, socialization: give projects or activities to give sense of what it mean to be apart of this culture
Organizational Culture is often Layered and includes beliefs, values and assumptions and this culture can be seen through
- Language used, Material Symbols, Stories, Rituals (Think of Starbucks as the example of this)
