Organization Of The Practice Flashcards

1
Q

Operating Level

A

The operating level is the inventory amount that is expected to be used up between the point or order receipt to the time another order must be placed. This level should not drop below a pre-determined amount or a stock out could occur.

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2
Q

Define Holding Costs

A

The costs of owning and keeping inventory on the premises in anticipation of use.

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3
Q

Define Stock-Out

A

The event of running out of a supply item before the next order arrives.

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4
Q

Define Lead Time

A

The time between when the order was placed and when the shipment is received.

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5
Q

Define controlled substances

A

Those drugs that are subject to abuse, the possession and used of which is regulated under the controlled substance act.

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6
Q

OSHA applies to which employers?

A

All regardless of the number of employees.

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7
Q

Which item poses greatest challenge for maintaining an accurate perpetual inventory system?

A

Hospital consumables pose the greatest challenge for an accurate perpetual inventory system. This is because consumables, such as gauze, syringes and needles are difficult to determine quantity use.

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8
Q

Holding expenses

A

Personal property taxes that are paid by the veterinary hospital for the value of inventory. Insurance premiums and pharmacy fees are an example of holding expenses.

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9
Q

S.O.A.P

A

Subjective - Presenting complaint. More opinion than that.
Objective - Objective information. Exam and Lab findings. More fact than opinion.
Assessment - Info by doctor. Differential diagnosis.
Plan - Based on assessment. Suggestions and recommendations.

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10
Q

SOMR

A

Source Oriented Medical Records

Chronologically by office visit or period of hospitalization

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11
Q

POMR

A

Problem-Oriented Medical Record
Chronologically ordered according to each identified health problem. Links all record information to various patient health problems as they arise.

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12
Q

Operating Level

A

The inventory amount that is expected to be used up between the point of order receipt to the time another order will be placed.

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13
Q

Mission Statement

A

A statement of the role, or purpose, by which an organization intends to serve its stakeholders.

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14
Q

Six C’s of Client Relationship Management

A
Consistency
Compassion
Client Service
Convenience
Competence
Cost
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15
Q

Economic Order Quantity

A

EOQ - The most economical quantity of a product to order factoring in both holding and ordering costs.
EOQ = (divided) 2DO/H

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16
Q

Vision Statement

A

Identifies the organization’s future goals and objectives. 3-5 sentences long and clear.

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17
Q

ABC AH began the year with 500 boxes of Promeris. They ordered 2000 additional boxes throughout the year and sold 2,341 boxes. How many should they have left at the end of the year?

A

159 Boxes
500 (starting inventory) +
2000 (ordered throughout the year) = 2,500.
Subtract the amount sold (2,341) from the total 2,500 for the result of 159.

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18
Q

Just-In-Time Inventory

A

Receiving product as it is needed, rather than storing it

19
Q

Re-order point

A

Inventory level at which additional product is ordered.

20
Q

Safety stock

A

Inventory remaining past order point.

21
Q

OU

A

Eyes, right and left

22
Q

AS

A

Ear, left

23
Q

Inventory calculations

A

Calculate turns per year: Amount purchased for the year divided by average invoice.
Average inventory:
Beginning value and ending value and divide by two.

24
Q

For controlled substances, the inventory procedure and documentation must be repeated how often?

A

2 years

25
Q

QID

A

Four times per day

26
Q

EOD

A

Every other day

27
Q

SID

A

Once per day

28
Q

Average shelf life in days

A

Number of days in a period divided by turn over rate

29
Q

Ration-Based inventory

A

Inventory is easier to control if it is held in smaller quantities. Theft is easier to detect.

30
Q

BID

A

Twice per day

31
Q

TID

A

Three times per day

32
Q

FOB Shipping point

A

Freight on Board - sale occurs at the vendor’s shipping dock. Title transfers as supplies are loaded to the shipping carrier at the vendor location.

33
Q

How many inventory turns should you average per year?

A

8-12 times per year

34
Q

Indirect costs can account for ______% of the cost of the products.

A

25-40%

35
Q

What is the average holding cost?

A

8-20%

36
Q

Order placement costs can account for how much?

A

15-20% of the retail cost of a product.

37
Q

Inventory Chart of Accounts

A

Directory of codes related to products that will be used to determine cost centers and profit centers to be monitored within the accounting software.

38
Q

Key Performance Indicators (KPIs)

A

Key drivers that give an “at a glance” view of the inventory expenses and cash flow. It also allows the hospital to identify hot spots/red flags to set goals to make inventory expenses low and the pharmacy more profitable.

39
Q

Perpetual inventory

A

System of inventory control in which the number and value of inventory items can be determined directly by stock records and are updated directly as transactions occur.

40
Q

Shrinkage

A

This is a term used to describe the loss of inventory. This is a result of theft, inventory not being invoiced, Obsolescence and outdates.

41
Q

FOB Desination

A

Freight on Board Destination - title passes when the merchandise is delivered to the buyer.

42
Q

AI

A

Average inventory -

Formula= beginning inventory plus ending inventory divided by two equals average inventory

43
Q

Inventory turn over ratio

A

Total purchases during the year (DMSP) divided by the average inventory (AI) equals inventory turn over ratio.