Organization and Prioritization of Client Care (Ch. 14) Flashcards

1
Q

what essential elements are needed to organize pt care groups?

A

Top level Mangers

1st & middle level Managers

Unit leader manager

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2
Q

what is the leader’s function in organizing care?

A

Evaluate effectiveness of structure, support & resources.

Inspire the staff efforts, achievements for education, clinical expertise, competency & differentiated practice

Assure that selected model supports staff, & advances practice.

Maintain congruence in the mission, philosophy,& model

Keep the patient central in PCDS

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3
Q

what is the manager’s function in organizing care?

A
  1. Develop work design & activities to meet goals
  2. Determine the cost drivers conditions & plan care appropriately.
  3. Select PCDS that maximizes resources, time, & training of NP staff .
  4. Analyze PCDS based on EBP.
  5. Determine modalities to improve case managers, clinical leaders, & nurse navigators coordination of care.
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4
Q

what are the modes of organizing patient care?

A

1) Total patient care
2) Functional nursing
3) Team & modular nursing
4) Primary nursing

** No best mode **

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5
Q

what is total patient care?

A

Oldest Mode

Total responsibility of all patient care.
Provides nurses high autonomy & responsibility.
Highly skilled personnel
Nurses can modify care regimen.
Disadv: ? Inexperienced/inadequate nurses

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6
Q

how is total pt care organized?

A

charge nurse oversees RNs that care for pts

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7
Q

what is functional nursing?

A
  1. Developed as a result of WWII, & hospital construction.
  2. Personnel assigned to complete certain tasks. Examples of functional nursing tasks:
  3. BP, adm. Meds., make bed & bath pts.
  4. RNs became managers of care and “care through others
  5. Economical & efficient mode of care.
  6. Minimum RN’s
  7. Efficiency in task completion
  8. Used in OR and long-term facilities.
  9. High use of UAP
  10. Disad: Fragmented care, overlooking patient care priorities. UAP feel unchallenged & under-stimulated Requires many hours of supervision
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8
Q

how does functional nursing work?

A

there is a head/senior nurse that overlooks an RN that is in charge of medication, an RN that is in charge of treatment, a nursing attendant/ Hygenic care, and a housekeeping linen/attendant. all these people under the head nurse care for the pts.

  • can deliver large number of clients
  • good when there’s a shortage of RN
  • to the client, the care can feel disjointed
  • the client becomes the sum of tasks of care than an integrated whole.
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9
Q

what is team nursing?

A
  1. 1950s
  2. To decrease the problems associated with functional organization of patient care.
  3. Ancillary personnel collaborate in providing care to a group of patients under the direction of a professional nurse.
  4. The RN is responsible for knowing the condition and needs of all patients assigned to the team and for planning individual care.

Democratic leadership.
~ Team leader coordinates team members in the care of a group of inpatients.
~ Group members are autonomous
~ Team shares accountability collectively.
~ Allows members to contribute their own special skills.

  • No more than 5 people
  • Self-discipline, communication & coordination
  • Disadvantages-not enough time to communicate and coordinate
  • Team leader needs astute L & M skills
  • TL familiar with all patients
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10
Q

how does team nursing work?

A

two options:
a charge a nurse that overlooks two TL. one of the TLs looks over 2 NA and 1 LVN. The second TL overlooks 2 LVNs and an Aide.

other options:
A Change RN overlooks RN meds & IV, one with LVN skills, an aide who does baths, an aide that addresses call light and H20, and and an Aide that does V/S and Feed pts.

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11
Q

what is modular nursing?

A
  • Modification of team and primary nursing
  • Very similar to team nursing, except it uses smaller teams (up to 3)
  • Pairs professional nurses with ancillary staff
  • Patient care divided into modules or districts
  • Requires less communication
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12
Q

what is primary nursing?

A
  • Relationship-based nursing
  • Revolutionary principle
  • Requires a nursing staff comprised of only RNs.
  • The RN primary nurse assumes 24-hour responsibility for the nursing care plan of one or more patients from admission or start of treatment to discharge or end of treatment.
  • Hospitals, Home health, & hospice
  • PN has clear communication with physician, patient, ANs & other TMs.
  • Holistic, high quality care & challenging
  • Very similar to total patient care method
  • Disadv: Improper implementation,
  • Uncomfortable, lack experience
  • Limited RNs & logistical issues
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13
Q

what is case management?

A
  • Collaborative process that assess, plans, implements, coordinates, monitors, and advocates options for services to meet an individual’s health needs.
  • Focus is on ind. Patients. Critical pathways
  • Identifies most cost-effective providers,
  • treatments, and care settings for insured.
  • Identify barriers & assist with community
  • Disadv: Improper implem. Role challenges
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14
Q

what are interprofessional primary health-care teams (IPHCT)?

A
  • Physician, NP, Nurses, PT, OT & SW
  • Collaborative/coordinated care
  • Improved outcomes
  • Disad: Care hurdles, Leader ?, role confusion, what knowledge is important?
  • Cross team responsibilities
    ~ Information resources
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15
Q

what is the leader role in a multipdisciplinary team?

A
  • Group of disciplines (Nurse, Physician, Social worker, P.T, O.T, & others)
  • Collaborative, communicative effort to assure, comprehensive & holistic patient care
  • Team leadership falls on nurse
  • Challenges: Mutual respect, collaboration, role clarification issues
  • Multidisciplinary rounds
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16
Q

what is the disease management?

A
  1. Population-based health care program
  2. Focus on groups of patients, clinical pathways
  3. Comprehensive, integrated approach to the care and reimbursement of high-cost, chronic illnesses.
  4. Continuum of care which includes early detection and early intervention prevents exacerbations, hospitalizations
  5. Goal: service the optimal number of covered lives required to reach operational and economic efficiency, contain healthcare costs
17
Q

which chronic illnesses are often managed with disease management protocols?

A
Cancer
Diabetes
Hyper-lipidemia
Asthma
Hypertension
COPD
HIV infection
Stroke
18
Q

what should you know about selecting the optimum mode?

A

Each unit’s care delivery structure should

  1. Facilitate meeting the goals of the organization
  2. Be cost-effective
  3. Satisfy the patient, based on acuity
  4. Provide role satisfaction to nurses & admin.
  5. Allow implementation of the nursing process
  6. Provide for adequate communication among healthcare providers
19
Q

what should be known about changing the pt care delivery mode- questions the change agent must ask?

A
  1. How will the organization alter autonomy and individual and group decision making?
  2. How will social interactions and interpersonal relationships change?
  3. Will employees view their unit of work differently?
  4. Will the change require a wider or more restricted range of skills and abilities on the part of the caregiver?
  5. Will the redesign change how employees receive feedback on their performances, either for self-evaluation or by others?
  6. Will communication patterns change?
20
Q

what are common themes in successful care delivery models?

A
  1. Elevates the role from caregiver to integrator
  2. Team approach to interdisciplinary care
  3. Bridges care to primary care facility
  4. Defining the home as a setting of care
  5. Targeting high users of health care
  6. Intensify the focus on the patient
  7. Leveraging technology
  8. Impact satisfaction, quality & cost
21
Q

what are some new emerging roles?

A
  1. Nurse Navigators
    Assist & support pts through HCDS
    Target clinical settings
    New insurance Exchanges
  2. Clinical Nurse Leader
    Advanced Generalist
    Clinical Leadership (Health care outcomes)
    Leader of Interdisciplinary Team
  3. Patient & Family Centered Care
    Partnership with pt., family, & HCP
    Care focused on needs of patient
22
Q

what should you know about pt and family centered care?

A
  • Partnership between patients, families, & HCP
  • Care organized around needs of patients
  • Represent change in paradigm of care
  • Innovative approach
  • Health care redesign
    ~ Respectful & responsive
    ~ Patient values guide DM for care
23
Q

what should be known about integrating L&M in organizing pt care?

A
  • Organize work
  • Group activities
  • Implement PCDS that meets goals
  • Ensures that PCDS provide quality care & staff satisfaction
  • Promote a model that reduces costs & improve patient outcomes
  • Select PCDS with adequate resources, justification, & effect on cohesiveness
24
Q

what is the definition of prioritization?

A

Prioritization is the organization of activities according to the order in which they should be done.

25
Q

what are keys to prioritization?

A

Emergency first: ABCD

Respond to trends vs. isolated findings

Actual before potential

Systemic before local

Acute before chronic

Maslow’s Hierarchy

Time Management

Infection control issues

26
Q

in emergency first what does A stand for? what should you do?

A

A: AIRWAY
Assess for patent airway
Establish airway, if indicated
3-5 minute window for oxygenation

27
Q

in emergency first what does B stand for? what should you do?

A

B: BREATHING
Assess breathing and its effectiveness
Intervene as appropriate

28
Q

in emergency first what does C stand for? what should you do?

A

C: CIRCULATION
Identify circulation concern
Act as appropriate to reverse circulatory problem.

29
Q

in emergency first what does D stand for? what should you do?

A

D: DISABILITY
Assess for disability
Act to slow down development of disability

30
Q

what are examples of trends vs. isolated findings?

A

Vital signs

Pain scale

Level of consciousness

Glasgow Coma Scale

31
Q

what is an examples of system vs. local?

A

“Life over Limb”

32
Q

what is Maslow’s Hierarchy?

A
  1. physiological (bottom of pyramid)
  2. safety
  3. social
  4. esteem
  5. self-actualization
33
Q

what is time management?

A

Immediately
Within a specific time frame
By the end of the shift
Least amount of time to complete

34
Q

what should you know about infection control issues?

A

See the most infectious patient last whenever possible.