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Business > Organisational Structures > Flashcards

Organisational Structures Flashcards

1
Q

Organisational Structure

A

the way a business arranges itself to efficiently perform its activities

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2
Q

Organisational Chart

A

a plan showing the roles of, and relationships between, all the employees in a business

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3
Q

Line Manager

A

an employees immediate superior or boss

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4
Q

Responsibilities of leaders, owners or directors

A

establish the business’s overall goals
set long-term plans and targets for the business

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5
Q

Responsibilities of managers

A

work to achieve long and short term goals set by the owners or directors
could be responsible for a function within the business e.g finance

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6
Q

Responsibilities of supervisors

A

help managers to achieve their targets by reporting any problems or passing on instructions
make simple decisions

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7
Q

Responsibilities of operatives

A

carry out the businesses basic duties and activities

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8
Q

Characteristics of job roles

A

authority
decision making
skills ad qualities
delegation
pay and benefits

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9
Q

Delegation

A

passing down authority to more junior employees

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10
Q

Span of control

A

the number of employees managed by another employee

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11
Q

Tall organisational structure

A

the organisation has many levels of hierarchy

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12
Q

Flat organisational structure

A

the organisation has a wide span of control therefore has fewer levels of hierarchy

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13
Q

Advantages of tall organisational structure

A

narrow spans of control can help to minimise managers workload
clear and more regular opportunities for promotion

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14
Q

Disadvantages of tall organisational structure

A

communication can be somewhat difficult
decisions may take a while to make

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15
Q

Advantages of flat organisational structure

A

fewer managers can reduce costs
junior employees may feel more motivated since they could be given more authority
communication can be quick and effective

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16
Q

Disadvantages of flat organisational structure

A

managers may have spans of control that are too wide
may increase costs due to having to supply training

17
Q

Chain of command

A

line of authority within a business along which communication passes

18
Q

Functions in a business

A

Finance
Marketing
Human resources
Operations

19
Q

Different approaches to organisational structures

A

Organising by function
Organising by product
Geographical organisation

20
Q

The importance of effective communication

A

Increased employee involvement
Improved motivation
Working towards the same aim and objectives
Help with decision making
Feedback

21
Q

The consequences of poor communication

A

Low employee morale
Increased absenteeism
Reduced employee cooperation
Incomplete actions or activities
Reduced efficiency

22
Q

Working practice

A

simply the way that work is normally done within a particular business

23
Q

Flexible hours

A

allow employees the chance to work at different times to suit their individual needs

24
Q

Job share

A

exists when 2 or more employees agree to share the responsibilities of a single job

25
Q

Zero hours contract

A

allow employers to hire staff without any guaranteed hours of work

26
Q

Factors that influence organisational structures that are implemented in particular businesses

A

size of the business
the business aims
management style
the market the business operates in

27
Q

Trade union

A

a group of people who work together to improve their pay and working conditions

28
Q

Industrial action

A

any activity organised by employees or trade unions as a part of a protest against an employer during a dispute

29
Q

Trade unions two important goals

A

Improved pay
Better working conditions

30
Q

Trade union wage premium

A

the difference in wages paid to union members and non-union members for doing similar jobs

31
Q

Industrial dispute

A

occurs when an employer and employees do not agree on an issue such as working conditions or a new rate of pay

32
Q

Go-slow

A

occurs when employees work more slowly and with less effort than is normal

33
Q

Strike

A

when an employee refuses to work because of a dispute with an employer that has not been settled

34
Q

Collective bargaining

A

the process of the trade union, they represent the interests of their members in negotiations with employers over pay and conditions

35
Q

Craft Unions

A

small unions which represent members in a particular craft e.g plumbers, bakers, etc.

36
Q

Industry Unions

A

Larger Unions which represent workers in a particular industry e.g The Amalgamated Electrical Engineering Union (AEEU)

37
Q

White Collar Unions

A

unions which represent workers in professions and office based employment e.g NUT (the national union of teachers)

Business (12 decks)

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