Organisational Structures Flashcards

1
Q

Organisational Structure

A

the way a business arranges itself to efficiently perform its activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Organisational Chart

A

a plan showing the roles of, and relationships between, all the employees in a business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Line Manager

A

an employees immediate superior or boss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Responsibilities of leaders, owners or directors

A

establish the business’s overall goals
set long-term plans and targets for the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Responsibilities of managers

A

work to achieve long and short term goals set by the owners or directors
could be responsible for a function within the business e.g finance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Responsibilities of supervisors

A

help managers to achieve their targets by reporting any problems or passing on instructions
make simple decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Responsibilities of operatives

A

carry out the businesses basic duties and activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Characteristics of job roles

A

authority
decision making
skills ad qualities
delegation
pay and benefits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Delegation

A

passing down authority to more junior employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Span of control

A

the number of employees managed by another employee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Tall organisational structure

A

the organisation has many levels of hierarchy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Flat organisational structure

A

the organisation has a wide span of control therefore has fewer levels of hierarchy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Advantages of tall organisational structure

A

narrow spans of control can help to minimise managers workload
clear and more regular opportunities for promotion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Disadvantages of tall organisational structure

A

communication can be somewhat difficult
decisions may take a while to make

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Advantages of flat organisational structure

A

fewer managers can reduce costs
junior employees may feel more motivated since they could be given more authority
communication can be quick and effective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Disadvantages of flat organisational structure

A

managers may have spans of control that are too wide
may increase costs due to having to supply training

17
Q

Chain of command

A

line of authority within a business along which communication passes

18
Q

Functions in a business

A

Finance
Marketing
Human resources
Operations

19
Q

Different approaches to organisational structures

A

Organising by function
Organising by product
Geographical organisation

20
Q

The importance of effective communication

A

Increased employee involvement
Improved motivation
Working towards the same aim and objectives
Help with decision making
Feedback

21
Q

The consequences of poor communication

A

Low employee morale
Increased absenteeism
Reduced employee cooperation
Incomplete actions or activities
Reduced efficiency

22
Q

Working practice

A

simply the way that work is normally done within a particular business

23
Q

Flexible hours

A

allow employees the chance to work at different times to suit their individual needs

24
Q

Job share

A

exists when 2 or more employees agree to share the responsibilities of a single job

25
Zero hours contract
allow employers to hire staff without any guaranteed hours of work
26
Factors that influence organisational structures that are implemented in particular businesses
size of the business the business aims management style the market the business operates in
27
Trade union
a group of people who work together to improve their pay and working conditions
28
Industrial action
any activity organised by employees or trade unions as a part of a protest against an employer during a dispute
29
Trade unions two important goals
Improved pay Better working conditions
30
Trade union wage premium
the difference in wages paid to union members and non-union members for doing similar jobs
31
Industrial dispute
occurs when an employer and employees do not agree on an issue such as working conditions or a new rate of pay
32
Go-slow
occurs when employees work more slowly and with less effort than is normal
33
Strike
when an employee refuses to work because of a dispute with an employer that has not been settled
34
Collective bargaining
the process of the trade union, they represent the interests of their members in negotiations with employers over pay and conditions
35
Craft Unions
small unions which represent members in a particular craft e.g plumbers, bakers, etc.
36
Industry Unions
Larger Unions which represent workers in a particular industry e.g The Amalgamated Electrical Engineering Union (AEEU)
37
White Collar Unions
unions which represent workers in professions and office based employment e.g NUT (the national union of teachers)