Organisation Theme - Ch4 Flashcards
What is the MSP definition of ‘Risk Appetite’?
The amount of risk the investing organisation(s) is willing to accept in pursuing the benefits of the programme.
What are the main Governance Boards, Roles and Supporting Officers within MSP?
-Sponsoring Group
-Programme Board
-Programme Office - the single REQUIRED governance office
-Senior Responsible Owner
-Programme Manager
-Business Change Manager
What is the MSP Programme Board?
The governance board with the delegated authority to drive delivery of the outcomes of benefit within the defined constraints.
What are the minimum required roles in MSP for the Programme Board?
Minimum Required:
-SRO
-Programme Manager
-Business Change Manager
-Leader of the Programme Office
May include:
-Representatives from other supporting offices
-Project sponsors
-Representatives of corporate functions (e.g. finance, HR, risk)
-A lead supplier
What is the MSP definition of the ‘Programme Office’?
A governance-supporting office, led by the programme office lead, with primary responsibility for managing delivery and capacity controls for the programme.
The programme office may be part of a wider governance office such as a portfolio management office or may work with other relevant offices such as project management office or a centre of excellence.
What are the Sponsoring Group responsible for?
-Alignment
-Achieving Outcomes
-Setting Priorities
-Continued endorsement
-Appointing SRO, and delegating authority
-Overall risk landscape
-Take decisions to continue or close
-Resolve conflict between programme priority and other programmes and business as usual.
What skills and management services do the Programme Office provide to Programme Manager and Business Change Manager?
-Risks
-Issues
-Communications and Stakeholder Engagement
-Organisational change management and benefits realisation
-Planning and estimating
-Monitoring and reporting
-Quality
-Assurance
-Resource planning
-Procurement and contracts
-Information
-Finances
-Change control
-The secretariat and support for the board
What is the role of a Programme Director?
The role of a programme director may be specified in addition to the SRO and programme manager. In such cases it is important for the sponsoring group to confirm when they define the governance approach which accountabilities the programme director is adopting on behalf of the SRO or programme manager.
Who is the SRO accountable to and what do they have accountability for?
The SRO is accountable to the Sponsoring Group.
Accountability for successful delivery of the outcomes of the programme including:
-Setting Programme Strategy and Plans
-Monitoring the programme’s performance
Who is the Programme Manager accountable to and what do they have responsibility for?
The programme manager is accountable to the programme board.
They have overall responsibility for the successful day to day leadership of the programme in support of the SRO, including:
-Defining and maintaining and integrated programme delivery plan, monitoring actual progress to date and forecasting progress in future tranches
-Defining and maintaining a programme budget baseline, monitoring actual expenditures to day and forecast expenditure for future tranches
-Monitoring and reporting overall performance of the programme, including stakeholder engagement, risk management and benefits realisation
-Identifying and resolving programme level issues
-Identifying and delegating project-level issues to the appropriate project manager
-Identifying and escalating organisational level issues to the SRO
Who is the Business Change Manager accountable to and what are they responsible for?
The Business Change Manager is accountable to the programme board and has overall and ongoing responsibility for the successful day to day adoption of new capabilities in the investing organisation(s) in support of the realisation of outcomes of benefit on behalf of the SRO
What are some considerations that inform tailoring of programme governance?
-Size and complexity
-Reasons for the investment and associated risks
-Public profile of the organisations involved
What are some additional Programme Support offices and roles?
-Programme design and change authority
-Programme assurance office
-Organisational change manager
-Business-unit operations manager
What is the MSP definition of ‘Stakeholder’?
Any individual, group, or organisation that can affect, be affected by, or perceives itself to be affected by, a programme
What is the MSP definition of ‘Stakeholder Engagement’?
A way of exercising influence and achieving positive outcomes through effective management of relationships
