Org B 321 Midterm Flashcards
Organizational Behavior
The systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
Field Studies
On site surveys with the organizations
Experimental Design
A study having a group that receives a treatment and a comparison group that receives no treatment
control groups
everything stays the same with this group
treatment groups
receiving the test
Lab work
Outside the work environment
case studies
one company
meta analysis
looking for trends the process of summarizing research finding from studies on related topics
Reliability
the consistency of measurement (get the same results each time)
Validity
the degree to which a measure captures what it intends to measure (it gives a consistent result, but it’s not what we are measuring)
Current challenges of OB
Ethics lack of employee engagement, technology, the flattening world (as business becomes more accessible on the international level a mix of cultures and policies creates challenge) sustainability & green business practices, the aging workforce & the millennials (different values), global marketplace for outsourcing
Challenges of diversity
ways in which people are similar or different from each other
Similarity
attraction phenomenon and its resultant unfair treatment
faultlines
an attribute along which a group is split into subgroups females and males for instance
Gender
Earnings gaps glass ceiling point where qualified employees can not advance to higher level
Sexual Orientation
Not covered by title v|| yet
affirmative action
Not a program to give preferential treatment to less qualified people between two qualified candidates, it puts priority on the minority status
Solutions for managing Diversity
Build a culture of respect
Hold managers accountable
Affirmative action programs
Recruitment programs - recruiting from places that are more diverse. By proving their process, they protect themselves from lots of legal issues
Hofstede Culture Framework
Individualism/Collectivism
Power Distance
Uncertaintity Avoidance
Masculinity Feminimity
Solutions for managing Cultural Diversity
Cultural Intelligence person’s capability to understand a persons cultural bacground
Ethnocentrism
The belief in the inherent superiority of one’s own ethnic group or culture
Individual Differences
Values and personality
Values
Stable life goals people have reflecting what is most important to them
Terminal Values
A world of beauty, an exciting life, family security, inner harmony, and self respect (All end states)
Instrumental Values
Broad-minded, clean, forgiving, imaginative, obedient, (Journey Process)
Big Fiver Personality Traits
[OCEAN] Openness Conscientiousness Extraversion Agreeableness Neuroticism
Openness
Open to new ideas