IS 405 Midterm Flashcards

1
Q

The process used in the creation of the earth is an example of …

A

d. All of the above

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2
Q

During this semester, I am supposed to:

A

d. All of the above

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3
Q

Which three processes are strategic in nature?

A

Strategy and enterprise architecture, project portfolio management, product/service management

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4
Q

Which is not connected by an arrow with the customer?

A

development lifecycle

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5
Q

Which two processes are implementation is nature?

A

project management and development lifecycle

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6
Q

What happens on the arrow between operations and the customer?

A

A. Help desk support and information.

C. Customer feedback of product performance.

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7
Q

Which two processes connected with a one-way arrow?

A

project management and product/service management

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8
Q

What are the processes listed on the Business Processes Interface Map?

A

Strategy and Enterprise Architecture, Service Management, Project Portfolio Management, Project Management, Development Lifecycles, Operations and Customer Support

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9
Q

which of the following is NOT one of the processes listed on the business interface map?

A

finance management

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10
Q

How many development lifecycles can a good project management process support?

A

as many as there are

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11
Q

Which process owns the solution, including the roadmap, performance, determination of requirements, and proposal of project to support it?

A

service/product management

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12
Q

What is the service/product management process

A

a. Understand the industry, understand the customer, understand technology, propose solution, sponsor the solution development activity, monitor the performance of the solution

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13
Q

What is the development lifecycle process?

A

d. investigate, design, build, test, validate, deploy

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14
Q

Which is a project management process?

A

c. Understand the project context, plan the scope, create the resourced schedule, finalize the plan, execute the project, closeout the project

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15
Q

What is the difference between project mgmt & product mgmt?

A

c. Product management guides product, project management is an implementation behavior

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16
Q

What is an example of a strategy/enterprise architecture development process?

A

understand the strategy of the parent organization, develop a mission statement, determine the business culture of the organization, develop strategic objectives, outline the technology norms and standards

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17
Q

What are the steps to establish the project context?

A

review the project documentation, create the planning team, establish the project governance framework

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18
Q

Three areas of focus on BYU’s project management process map

A

Establish the project context, plan the project, execute the project

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19
Q

What does the vertical box represent in the model?

A

do it before the next step

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20
Q

What does the horizontal box represent in the model?

A

concurrent steps

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21
Q

What of the three constraints do you define first?

A

scope

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22
Q

Which of the constraints do you work with second?

A

schedule

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23
Q

Which of the three constraints do you work with last?

A

resources

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24
Q

What is the governance framework?

A

the rules and processes for planning and managing scope, schedule, resource, and communication

25
Q

What does the gold diamond represent on the process model?

A

portfolio managment

26
Q

What does the green diamond represent on the process model?

A

meet with the sponsor

27
Q

WBS stands for…

A

work breakdown structure

28
Q

first step in the WBS is…

A

identify the major components

29
Q

What is the purpose of the major components on the WBS?

A

group tasks into categories for tracking

30
Q

What are the five types of major components?

A

deliverables, phases, functions, geography, releases

31
Q

ps = lr + tde

A

preliminary schedule = logical relationships + task duration estimates, formula for building the schedule based on dependencies and estimates

32
Q

three types of logical relationships (that we use)

A

SS with lag, FS, FF with lag

33
Q

when talking about task relationships, what does lag mean?

A

time that predecessor ends to when successors starts

34
Q

Every time a task appears in a project, the project manager should…

A

code it to get it on the schedule, own it to give it an owner who is accountable, complete it (meaning give it a completion criteria to understand how it fits into the project)

35
Q

When meeting with the planning team, what is the first question asked?

A

Which functions are most affected by the outcome of this project?

36
Q

When meeting with the planning team, what is the second question asked?

A

Which functions most contribute to the success of this project?

37
Q

Which of the following is not a responsibility of the project manager?

A

e. all of the above are duties of a project manager

38
Q

Which is not the responsibility of the sponsor?

A

e. all of the above are responsibilities of the sponsor

39
Q

How many advocates (team members) should be on the planning team?

A

4-7

40
Q

What happens if you can’t identify someone to advocate on behalf of one or more of the functions you identified?

A

work with the sponsor to identify the best candidate

41
Q

What is the tangible output that the planning team is formed?

A

team roster

42
Q

From the white paper from Vitalsmarts, which is not true?

A

solving problems inside the team is always best - that way the sponsor only hears the good news and doesn’t have to worry about the problems

43
Q

What is AWOL sponsorship?

A

a sponsor that doesn’t provide leadership, political clout, time, or energy to see the project through

44
Q

What is skirting?

A

people work around the priority-setting process

45
Q

What is a project chicken?

A

team leaders and members don’t admit when there are problems with a project but instead wait for someone else to speak up

46
Q

team failures

A

team members are unwilling or unable to support the project?

47
Q

fact-free planning

A

project is set up to fail when deadlines or resource limits are set with no consideration for reality

48
Q

calendar estimate

A

how many days with weekends and holidays to complete an estimate

49
Q

effort estimate

A

how many hours to actually complete the task

50
Q

duration estimate

A

how many business days it will take to complete the task

51
Q

POS estimate

A

estimate of how long it will take based on the expectation of the sponsor and customer

52
Q

Which of the following is not a silver bullet of task estimates?

A

d. always add a pad

53
Q

Which of the following are parts of the productivity factor a project team member?

A

e. All of the above

54
Q

Which of the following are not an estimate of time?

A

skill

55
Q

What is not an element of deMarco’s rule?

A

b. What is the percent chance the task will be completed at all?

56
Q

What is the time estimate that is included in the original Project Objective Statement?

A

sponsor’s duration estimate

57
Q

ictus and choral conducting are vital concepts in music, but can be applied in project management. What applies?

A

all of the above

58
Q

The field is white ____ to harvest.

A

already

59
Q

Prayers about projects are appropriate and answered

A

true