IS 405 Midterm Flashcards
The process used in the creation of the earth is an example of …
d. All of the above
During this semester, I am supposed to:
d. All of the above
Which three processes are strategic in nature?
Strategy and enterprise architecture, project portfolio management, product/service management
Which is not connected by an arrow with the customer?
development lifecycle
Which two processes are implementation is nature?
project management and development lifecycle
What happens on the arrow between operations and the customer?
A. Help desk support and information.
C. Customer feedback of product performance.
Which two processes connected with a one-way arrow?
project management and product/service management
What are the processes listed on the Business Processes Interface Map?
Strategy and Enterprise Architecture, Service Management, Project Portfolio Management, Project Management, Development Lifecycles, Operations and Customer Support
which of the following is NOT one of the processes listed on the business interface map?
finance management
How many development lifecycles can a good project management process support?
as many as there are
Which process owns the solution, including the roadmap, performance, determination of requirements, and proposal of project to support it?
service/product management
What is the service/product management process
a. Understand the industry, understand the customer, understand technology, propose solution, sponsor the solution development activity, monitor the performance of the solution
What is the development lifecycle process?
d. investigate, design, build, test, validate, deploy
Which is a project management process?
c. Understand the project context, plan the scope, create the resourced schedule, finalize the plan, execute the project, closeout the project
What is the difference between project mgmt & product mgmt?
c. Product management guides product, project management is an implementation behavior
What is an example of a strategy/enterprise architecture development process?
understand the strategy of the parent organization, develop a mission statement, determine the business culture of the organization, develop strategic objectives, outline the technology norms and standards
What are the steps to establish the project context?
review the project documentation, create the planning team, establish the project governance framework
Three areas of focus on BYU’s project management process map
Establish the project context, plan the project, execute the project
What does the vertical box represent in the model?
do it before the next step
What does the horizontal box represent in the model?
concurrent steps
What of the three constraints do you define first?
scope
Which of the constraints do you work with second?
schedule
Which of the three constraints do you work with last?
resources
What is the governance framework?
the rules and processes for planning and managing scope, schedule, resource, and communication
What does the gold diamond represent on the process model?
portfolio managment
What does the green diamond represent on the process model?
meet with the sponsor
WBS stands for…
work breakdown structure
first step in the WBS is…
identify the major components
What is the purpose of the major components on the WBS?
group tasks into categories for tracking
What are the five types of major components?
deliverables, phases, functions, geography, releases
ps = lr + tde
preliminary schedule = logical relationships + task duration estimates, formula for building the schedule based on dependencies and estimates
three types of logical relationships (that we use)
SS with lag, FS, FF with lag
when talking about task relationships, what does lag mean?
time that predecessor ends to when successors starts
Every time a task appears in a project, the project manager should…
code it to get it on the schedule, own it to give it an owner who is accountable, complete it (meaning give it a completion criteria to understand how it fits into the project)
When meeting with the planning team, what is the first question asked?
Which functions are most affected by the outcome of this project?
When meeting with the planning team, what is the second question asked?
Which functions most contribute to the success of this project?
Which of the following is not a responsibility of the project manager?
e. all of the above are duties of a project manager
Which is not the responsibility of the sponsor?
e. all of the above are responsibilities of the sponsor
How many advocates (team members) should be on the planning team?
4-7
What happens if you can’t identify someone to advocate on behalf of one or more of the functions you identified?
work with the sponsor to identify the best candidate
What is the tangible output that the planning team is formed?
team roster
From the white paper from Vitalsmarts, which is not true?
solving problems inside the team is always best - that way the sponsor only hears the good news and doesn’t have to worry about the problems
What is AWOL sponsorship?
a sponsor that doesn’t provide leadership, political clout, time, or energy to see the project through
What is skirting?
people work around the priority-setting process
What is a project chicken?
team leaders and members don’t admit when there are problems with a project but instead wait for someone else to speak up
team failures
team members are unwilling or unable to support the project?
fact-free planning
project is set up to fail when deadlines or resource limits are set with no consideration for reality
calendar estimate
how many days with weekends and holidays to complete an estimate
effort estimate
how many hours to actually complete the task
duration estimate
how many business days it will take to complete the task
POS estimate
estimate of how long it will take based on the expectation of the sponsor and customer
Which of the following is not a silver bullet of task estimates?
d. always add a pad
Which of the following are parts of the productivity factor a project team member?
e. All of the above
Which of the following are not an estimate of time?
skill
What is not an element of deMarco’s rule?
b. What is the percent chance the task will be completed at all?
What is the time estimate that is included in the original Project Objective Statement?
sponsor’s duration estimate
ictus and choral conducting are vital concepts in music, but can be applied in project management. What applies?
all of the above
The field is white ____ to harvest.
already
Prayers about projects are appropriate and answered
true
