Order 102: Goals and Objectives

Question 1

What is the vision of JSO?

Answer 1

To serve the citizens of Duval County by approaching our work with a
service-oriented mindset, enforcing the law, promoting public safety, being transparent, and fostering a safer and more secure Jacksonville for all.

Question 2

What is the mission of JSO?

Answer 2

To serve and protect in partnership with our community.

Question 3

Core Values: Worthy of Trust – JSO has achieved its reputation as a premier law enforcement agency because community trust has been earned. Members of JSO shall: (5)

Answer 3

(1) Safeguard community trust;
(2) Keep their promises;
(3) Behave according to the highest set of ethical standards, whether on or off duty;
(4) Protect the rights of all citizens; and
(5) Do the right thing for the right reason.

Question 4

Core Values: Respect for Each Other – Employees deserve a decent working environment, one in which relationships are characterized by mutual respect. Members of JSO shall: (5)

Answer 4

(1) Be professional;
(2) Support teamwork;
(3) Appreciate the contributions of others;
(4) Value differing opinions; and
(5) Honor those who have served before us.

Question 5

Core Values: Community Focused – The community is our customer. As such, it is the community who must define quality service. Members of JSO shall: (5)

Answer 5

(1) Partner with their community;
(2) Actively listen;
(3) Treat people with kindness and respect;
(4) Strive to improve quality of life; and
(5) Honor their commitments.

Question 6

Core Values: Always Improving – Our business is service. The only way we can improve our business is to improve our service. Members of JSO shall: (5)

Answer 6

(1) Examine what they do and make changes to improve;
(2) Take ownership of their future and seek experiences, knowledge, and education;
(3) Search for better ways to serve others;
(4) Encourage others to contribute and grow to their fullest potential; and
(5) Be a problem solver.

Question 7

Definitions: Annual Goals and Objectives Plan

Answer 7

A document that sets clearly defined annual objectives,
including incremental action steps, resource needs, anticipated results and specific
measures of accomplishment.

Question 8

Definitions: Initiative

Answer 8

A comprehensive plan to achieve a vision.

Question 9

Definitions: Goal

Answer 9

A general statement that defines a desired achievement.

Question 10

Definitions: Objective

Answer 10

A statement of a specific, time-limited, understandable, measurable and feasible
task which contributes to the accomplishment of a goal.