OralCom Flashcards
What is communication
a act or process to convey message
The psychological state of the communicators will influence how the message is sent, received, and perceived.
Psychological Barriers
may result from the receiver’s physical state. For example, a receiver with reduced hearing
may not grasp a spoken conversation
Physiological Barriers
is the natural and environmental situation that hinders the sending of the information from the
sender to the receiver.
Physical Barriers
communication happen in a workplace or structures where there are disorganized or incorrect
information systems and communication channels or a lack of understanding of the roles and responsibilities for
communication.
Systematic/Systemic Barriers
a behavior or perceptions that hinder people from transmitting information
effectively. Accusing, or thinking someone of having a bad attitude who might as well bring attitudinal barrier in your
workplace is an example of an attitudinal barrier.
Attitudinal Barriers
Different languages, misunderstood
Language barrier
five functions of communication
regulation or control, social interaction, motivation, emotional expression, and information dissemination.
Communication enables the control or regulation of behavior in many ways.
REGULATION OR CONTROL
Communication fosters social attention. it allows individuals to interact with people in almost all aspects of their life and every communication situation.
SOCIAL INTERACTION
Communication motivates or encourages people to live better.
MOTIVATION
Communication facilitates peoples expression of their feeling, satisfaction, frustration and needs.
EMOTIONAL EXPRESSION
Communication functions to convey information
INFORMATION DISSEMINATION
EXAMINING SPEAKER PURPOSE
TO INFORM
TO PERSUADE
TO ENTERTAIN
It is evident in lectures where the speaker presents information. This purpose can be used to communicate routine, repetitive, daily task, codes, steps, and procedure in the workplace.
TO INFORM
It occurs when a person attempts to convince an individual or group to take certain specific actions. In other words, the speakers of his type of speech want their audience to think and feel the way they want them to.
TO PERSUADE
It is aimed at lightening the mood of the audience. it needs timing and proper delivery of the entertaining piece. Establishing a good rapport with your audience is a must to achieve your purposes of entertaining your audience.
TO ENTERTAIN
Types of speech context
INTRAPERSONAL INTERPERSONAL
This type of communication occurs between
two or more people who exchange
information, feelings, and meanings using of
verbal and non-verbal messages. Solomon and Theiss (2013) state that the
word ”inter” emphasizes how people connect
while the word “personal” refers to the unique
qualities a person has during such
communication
INTERPERSONAL
This type of communication refers to the communicator’s internal
use of language or thought. It is communication with oneself where
the communicator is both the sender and the receiver of the
message.
INTRAPERSONAL
TYPES OF
INTERPERSONAL
CONTEXT
Dyad Communication, Small Group, Public, Mass Communication
communication that occurs between
two people
Dyad Communication
This type of communication has at least three, but
not more than twelve people involve in a face-to-
face conversation. The participants in this
communication are open to ideas and discussions
to achieve their goals.
Small Group
This type of communication happens when the person is
engaged in a dialogue before or in front of the audience.
The speaker’s voice is louder, and the gestures are more
expansive because the audience is bigger.
Public
