ORAL COMM 2? IDFK Flashcards
hearing w/ understanding
listening
may disrupt speaker’s thought process
avoid interrupting
encourage speaker to continue
show interest
reveals more of what speaker is saying
pay attention to non-verbal signals
completes the comm. process
give feedback
clarify;eliminate possible barriers
ask questions
full attention for speaker
remove distractions
give chance speaker to deliver their message
set judgement aside
difference in culture, religion, etc.
intercultural comm.
belief that other culture is superior to the other
ethnocentrism
anxiety with the anticipation of comm with different groups
intercultural apprehension
generalizations/ assumptions about specific group
stereotyping
preconcieved dislike for people based on cultural diffs.
prejudice
deviates from what is normal and expected
anomaly
express disaproval
deprecate
