ORAL COM Flashcards

1
Q

What is Communication?

A

a basic part of our lives

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2
Q

Communication is the process

A

sending and receiving messages with the use of verbal

and/or nonverbal cues

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3
Q

COMMUNIS

A

n. common To be common means to come together

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4
Q

COMMUNICARE

A

v. make something common

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5
Q

Written words and symbols

A

messages that are written, typed, or printed

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6
Q

Spoken words

A

messages that are delivered orally— sounds produced using vocal tract

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7
Q

Actions

A

expressed through the movement of the body parts

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8
Q

Verbal Communication

A

Written and spoken words are what we call verbal communication because of the use of letters, words, and symbols.

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9
Q

Nonverbal Communication

A

communicating without the use of letters and words, just actions

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10
Q

Communication is a process.

A

It is a cycle.

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11
Q

The Communication Process first step

A

t starts with a stimulus, an idea or concept that the sender has and would like to convey.

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12
Q

second

A

The sender encodes the message through verbal and/or nonverbal cues, then sends the message through a channel.

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13
Q

third

A

The receiver accepts, decodes, or interprets the message. The receiver may or may not
respond to the sender.

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14
Q

fourth

A

If the receiver chooses to respond, then he or she will provide feedback or reply.

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15
Q

The communication process may be disrupted because of what we call noise.

A

Noise is any barrier that prevents the understanding of the message.
Noise can also be the
state of the sender or the receiver.

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16
Q

Proxemics

A

distance that affects the sender and receiver and leads to misunderstanding

17
Q

Intimate

A

less than 6 to 18 inch

for closet friends, family, romantic partner

18
Q

Personal

A

1.5 to 4 feet

for friends, acquaintance and significant other

19
Q

social

A

4 to 12 feet

for casual or professional interactions

20
Q

public

A

12 0r more feet

formal interactions

21
Q

territoriality

A

innate drive to take up and defend spaces

primary, secondary, and public territories

22
Q

HAPTICS

A

touch behavior

23
Q

types of touch

A

function professional, social polite, friendship warmth, love intimacy, sexual arousal

24
Q

kinesics

A

use of head movements, posture, facial expressions gestures, and eye contact in communication

25
Q

types of gestures

A

adaptors
emblems
illustrators

26
Q

adaptors

A

movements and behaviors that shows internal states or discomfort, anxiety, uneasiness

27
Q

illustrators

A

talking with your hands,” as they “illustrate” what we are saying.

28
Q

emblems

A

most frequently expressed with the hands, though can also be communicated through the head, shoulders, and face.

29
Q
what is eye contact
function in communication
A

monitoring interactions
regulating conversation
conveying info
establishing interpersonal connection

30
Q

Chronemic

A

the role of time in communication process

31
Q

categories of time

A

biological
personal
physical
cultural

32
Q

paralanguage

A

vocalized but not verbal

includes sighs, gasps, verbal fillers

33
Q

personal presentation and environment

A

physical characteristics

and the artifacts ex. clothes, jewelry.