Optional Business Process Events

Question 1

User actions

Answer 1

supplement the tasks users can do as they work on a case. User actions allow users to leave the primary path of a case to complete another process. Seem similar ad-hoc tasks in BPM.

Question 2

optional process

Answer 2

multiple steps are needed to update information. An optional process allows a user to run a new process from within the case. The only difference between an optional process and the other processes in a case is that the user determines when the optional process is executed.

Question 3

local action

Answer 3

local action allows the user to make a change but not interrupt the processing of the case. Think of a local action as a screen that is accessible to the user. A local action allows the user to perform a single task outside of the primary path of a case. After completion of the local action, the user returns to the primary path of the case.