This class was created by Brainscape user Aaron Bretz. Visit their profile to learn more about the creator.
By:
Aaron Bretz
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- flashcards
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Decks in this class (7)
Case Lifecycle
Case,
Stages,
Processes
3
cards
SLAs
Goal,
Deadline,
Passed deadline
3
cards
Form Design
3 questions of a good form design
1
cards
Requirements Management
Business rule,
Change control,
Enterprise standard
6
cards
Alternate Stages
Alternate stages,
Change stage
2
cards
Optional Business Process Events
User actions,
Optional process,
Local action
3
cards
Process Flows
Flow rule,
Flow shape,
Assignment
7
cards
More about
Pega CSA
- Class purpose General learning
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