operations strategies Flashcards

1
Q

9 strategies

A
  • performance objectives
  • supply chain management
  • outsourcing
  • technology
  • inventory management
  • quality management
  • resistance to change
  • global factors
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2
Q

performance objectives

A
  • speed
  • quality
  • dependability
  • flexibility
  • customisation
  • cost
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3
Q

supply chain management

A

controlling the flow of supplies through the operations process, vital to know lead time
- time it takes between the request for goods until their delivery to customers

global sourcing

  • business buys goods and services from international markets, across geopolitical boundaries
  • save money by using cheep materials or labour from low cost countries

e-commerce
- buying and selling online

logistics

  • transport of physical raw materials
  • input distribution and storage
  • warehousing and distribution centres
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4
Q

outsourcing

A

contracting out a non business core activity

  • access to specialised knowledge
  • better technologies
  • reliant on another business
  • slower response to changes in the market
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