operations strategies Flashcards
1
Q
9 strategies
A
- performance objectives
- supply chain management
- outsourcing
- technology
- inventory management
- quality management
- resistance to change
- global factors
2
Q
performance objectives
A
- speed
- quality
- dependability
- flexibility
- customisation
- cost
3
Q
supply chain management
A
controlling the flow of supplies through the operations process, vital to know lead time
- time it takes between the request for goods until their delivery to customers
global sourcing
- business buys goods and services from international markets, across geopolitical boundaries
- save money by using cheep materials or labour from low cost countries
e-commerce
- buying and selling online
logistics
- transport of physical raw materials
- input distribution and storage
- warehousing and distribution centres
4
Q
outsourcing
A
contracting out a non business core activity
- access to specialised knowledge
- better technologies
- reliant on another business
- slower response to changes in the market