Operations Management Objectives Flashcards

1
Q

What are operations management objectives?

A

Objectives usually based upon productivity
- must fit with overall business objectives
- provide direction and motivation

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2
Q

What are the factors impacting operations objectives?

A

1) size + legal status - could limit how much is produced
2) state of the economy - influence demand
3) competition - influence how much you sell
4) government - taxes, subsidies
5) legislation - environmental, minimum wages

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3
Q

What are operations management strategies?

A

A plan in which enables a business to achieve its aims + goals in long run

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4
Q

What are the external factors on operations management?

A

Social, ethical, environmental, legal, economic, political, technological, international

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5
Q

What are the social factors affecting operations management?

A
  • changing tastes —> affect demand + what they produce
  • religious changes —> chnages in purchasing habits
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6
Q

What are the ethical factors affecting operations management?

A
  • how a product is produced (sustainability inc important)
  • level of waste
  • changing resources - inc of standardised components —> saves time + resources
  • labelling on packaging (want to be seen as operating in ethical manner)
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7
Q

What are the environmental factors affecting operations management?

A
  • growth of awareness = businesses more conscious
  • use of sustainable resources —> enhance credibility
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8
Q

What are the legal factors on operations management?

A
  • level and nature of legislations will aff this
  • complying with law is essential - maintain reputation + goodwill
  • can affect production processes eg health and safety (cost implications)
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9
Q

How do economic factors affect operations management?

A
  • inflation - affect cost of production
  • level of unemployment - affect availability of labour
    -cost of labour - high employment - labour more expensive (machines cheaper?)
  • level of economic growth - more confident to invest to meet inc level of demand
  • value of pound - SPICED
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10
Q

How do political factors affect operations management ?

A
  • nature of gov in charge - what they aim to do eg freeze energy prices
  • particular party could change minimum wages
  • political factors in EU - eg hairdryers only of certain power
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11
Q

How do technological factors affect operations management?

A
  • technology ever changing - keep up with changes to stay competitive
  • more money into R&D
  • advances in solar energy
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12
Q

How do international factors affect operations management?

A
  • as pace of globalisation inc - aware that markets are growing and so is competition
  • inc globalisation = inc choice
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