Operations managament Flashcards

1
Q

Production

A

The process of converting inputs such as land, labour and capital into saleable goods, for example shoes and cell phones

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2
Q

Productivity

A

A measure of the efficiency of inputs used in the production process, especially labour and capital

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3
Q

Inventories

A

The stock of raw materials, work-in-progress and finished goods held by a business

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4
Q

Lean production

A

The production of goods and services with the minimum waste of resources

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5
Q

Job production

A

The production of items one at a time

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6
Q

Batch production

A

The production of goods in batches. Each batch passes through one stage of production before moving onto the next stage

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7
Q

Flow production

A

The production of very large quantities of identical goods using a continuously moving process

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8
Q

Capital intensive

A

Production process that uses a high quantity of capital equipment compared with labour input

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9
Q

Fixed costs

A

Costs that do not change with output

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10
Q

Variable costs

A

Costs that change in direct proportion to output

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11
Q

Total cost

A

All the variable and fixed costs of producing the total output

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12
Q

Average costs

A

The cost of producing a single unit of output

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13
Q

Economies of scale

A

The reduction in average costs as a result of increasing the scales of operations

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14
Q

Diseconomies of scale

A

Factors that cause the average costs to rise as the scale of operations increases

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15
Q

Break-even

A

The level of output where the revenue equals total costs; the business is making neither profit nor loss

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16
Q

Margin of safety

A

The difference between the current level of output and break-even output

17
Q

Quality

A

Ensuring a good or service meets the needs and requirements of its consumer

18
Q

Quality standards

A

The minimum standard of production or service acceptable to consumers

19
Q

Quality control

A

Checking the quality of goods through inspection

20
Q

Quality assurance

A

A system of setting agreed standards for every stage of production

21
Q

Infrastructure

A

The basic facilities, services and installations needed for a business to function, for example water, power, transport links

22
Q

Government incentives

A

Usually finance such as interest-free loans or grants provided to a business to help when locating in a country or an area of a country