Operations - efficiency, labour productivity, capacity Flashcards

1
Q

what is productivity?

A
  • labour productivity is a measure of efficiency
  • it measures the output of a firm in relation to labour inputs
  • it is output per worker in a time period
    (hours, months, years)
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2
Q

what is efficiency?

A
  • producing as quickly as possible
  • with the least possible waste materials
  • using the lowest possible amount of energy
  • causing the lowest possible pollution
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3
Q

why is productivity important?

A
  • it is a very important measure of a firm’s performance

- it has a direct impact on the cost of producing a unit of output

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4
Q

how do you calculate labour productivity?

A

output per period / no. of employees

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5
Q

how can a business increase labour productivity?

A
  • improve skills of workers

- improve employee motivation

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6
Q

what’s a problem with increasing productivity?

A
  • quality of products may suffer
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7
Q

what are unit cost?

A
  • unit costs are the average cots of producing one unit of output
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8
Q

how do you calculate unit costs?

A

total costs / no. of units

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9
Q

how do you calculate fixed costs per unit?

A

total fixed costs / no. of units

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10
Q

what is capacity utilisation?

A

the percentage of total capacity that is actually being achieved in a given period

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11
Q

how do you calculate capacity utilisation?

A

actual level of output / max amount possible x 100

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12
Q

what does the maximum level of capacity depend on?

A
  • buildings
  • machinery
  • labour
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13
Q

what is capacity utilisation often used as a measure of?

A
  • often used as a measure of productive efficiency

- average production costs tend to fall as output rises

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14
Q

why do businesses operate at less that 100% capacity utilisation?

A
  • due to lower demand
  • seasonal changes in demand e.g weather
  • inefficiency
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15
Q

how can businesses increase capacity?

A
  • use resources more times during the working week
  • buy more machinery
  • increase productivity
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16
Q

how would a business get towards full capacity utilisation?

A
  • increase demand: (price cutting, extra promotional spending etc.)
  • cut capacity: (move to smaller premieres etc.)
17
Q

what is rationalisation?

A

reorganising a business to increase efficiency.