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APPA CEFP > Operations and Maintenance - Back > Flashcards

Operations and Maintenance - Back Flashcards

1
Q

“A systematic management process of planning and budgeting for known future cyclical repair and replacement requirements that extend the life and retain the usable condition of facilities and systems, not normally contained in the annual operating budget. Includes major activities that have a maintenance cycle in excess of one year (e.g., replace roofs, paint buildings, resurface roads).”
[BOK – Operations and Maintenance, Plant Management, Capital Renewal and Deferred Maintenance]

A

Capital Renewal/Replacement

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2
Q

“A comparative industry indicator/benchmark used to indicate the relative physical condition of a facility, group of buildings, or entire portfolio “independent” of building type, construction type, location, or cost.”
[ref. BOK – Operations and Maintenance, Plant Management, Capital Renewal and Deferred Maintenance]

A

Facilities Condition Index (FCI Index)

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3
Q

“Total dollar amount of existing maintenance repairs and required replacements (capital renewal) that were not accomplished when they should have been, not funded in the current fiscal year, or otherwise deferred.”
[ref. BOK – Operations and Maintenance, Plant Management, Capital Renewal and Deferred Maintenance]

A

Deferred Maintenance (DM) Backlog

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4
Q

“Instead of periodic and stand-alone studies of elements of the capital needs of an institution, this model defines six phases of an integrated and comprehensive (“soup-to-nuts”) planning process.”
[ref. BOK – Operations and Maintenance, Plant Management, Capital Renewal and Deferred Maintenance]

A

Strategic Capital Development Model

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5
Q

“Continuous systematic approach to identifying, assessing, prioritizing, and maintaining the specific maintenance, repair, renewal, and replacement requirements for all facility assets.”
[ref. BOK – Operations and Maintenance, Plant Management, Facilities Condition Assessment]

A

Facilities Condition Assessment

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6
Q

“Method of assessing existing buildings and infrastructure to measure the extent of maintenance backlogs.”
[ref. BOK – Operations and Maintenance, Plant Management, Facilities Condition Assessment]

A

Facilities Audit

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7
Q

“Periodic recurring costs for replacement/renewal projects and one-time funding for improvements and programmatic projects.”
[ref. BOK – Operations and Maintenance, Plant Management, Recapitalization Management]

A

Recapitalization

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8
Q

“The plumbers report to one supervisor, the electricians to another, and the HVAC mechanics to another. The trade staff is then dispatched to jobs in any facility from the central pool of resources.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Trade Based/Central Shop Organization

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9
Q

“Assigns a mixture of trade expertise to care for a specific set of buildings.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Zone Based Organization

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10
Q

“Structured around the type of work. One work group performs the preventive maintenance, while another group responds to service calls.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Function Based Organization

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11
Q

“A customer is charged a predetermined hourly rate for labor plus the cost of materials and equipment needed for a job.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Time and Material Agreement

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12
Q

“Useful when there is a hard limit on the funds available.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Fixed Price Agreement

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13
Q

“Sets an upper limit on the cost to the fund provider, but allows for a lower cost when a project goes well.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Guaranteed Maximum Price Agreement

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14
Q

“Defines a value for a unit of work such as the cost of excavating a cubic yard of rock or installing a foot of six- inch water main.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Unit Rate Agreement

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15
Q

“The annual value of maintenance and repair (M&R) divided by the facility’s current replacement value (CRV).”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Maintenance Reinvestment Rate (MRR)

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16
Q

“Documents past and current practices, and determines the effectiveness of those practices in supporting the mission of the department and institution.”
[ref. BOK – Operations and Maintenance, Plant Management, Custodial Services]

A

Custodial Audit

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17
Q

“One custodian is assigned to clean a certain area, such as two floors of a building, day after day.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Zone Cleaning

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18
Q

“A crew goes into a building, with perhaps four people cleaning eight floors. They work together to accomplish the tasks, literally sweeping through the building from top to bottom.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Crew or Gang Cleaning

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19
Q

“Assigned specialists flow through spaces to be cleaned.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Team Cleaning

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20
Q

“Take the total number of square feet (e.g., 100,000 square feet) and divide by an expected productivity standard, such as 25,000 square feet per custodian, per day.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Raw Square Footage Staffing Method

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21
Q

“Based upon a complete inventory of every fixture in a building and how long it takes to clean each fixture based on industry standards.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Fixture Staffing Method

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22
Q

“An inventory is taken of all room types, the tasks to be completed, the frequency of those tasks, and the times needed to accomplish those tasks.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Type of Space Staffing Method

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23
Q

“On-hand inventories are reduced and materials are made available through arrangements or contracts with vendors, either on a scheduled basis or on short notice as needed.”
[ref. BOK – Operations and Maintenance, Plant Services, Facilities Maintenance and Operations]

A

Just In Time

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24
Q

“Measures biological activity present in all living cells on earth.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

ATP Meter

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25
Q

“Each team member holds the whole team accountable.”
[ref. BOK – Operations and Maintenance, Plant Services, Custodial Services]

A

Self-Directed Cleaning

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26
Q

“The campus is divided into conveniently sized zones, usually 300,000 to 1,000,000 square feet, and a team of multitrade-skilled craftspersons is assigned to each zone.”
[ref. BOK – Operations and Maintenance, Plant Services, Facilities Maintenance and Operations]

A

Zone Maintenance

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27
Q

“The expected loss from a fire of a given severity.”
[ref. BOK – Operations and Maintenance, Plant Management, Emergency Preparedness and Business Continuity]

A

Fire Risk

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28
Q

“The physical assets of a university (buildings and infrastructure) require capital to create (Birth), annual operating funds to maintain (M&O), periodic capital to replace worn out or obsolete components (Recapitalization), and capital funds to eventually dispose of the assets (Burial).”
[ref. BOK – Operations and Maintenance, Plant Management, Recapitalization Management]

A

Total Cost of Ownership (TCO)

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29
Q

“A condition or set of conditions that could lead to the start or spread of a fire.”
[ref. BOK – Operations and Maintenance, Plant Management, Emergency Preparedness and Business Continuity]

A

Fire Hazard

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30
Q

“Used in low-rise, 2-5 story buildings.”
[ref. BOK – Operations and Maintenance, Building Systems, Elevator Systems]

A

Hydraulic Elevators

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31
Q

“Used in low to mid-rise, 5-15 story buildings.”
[ref. BOK – Operations and Maintenance, Building Systems, Elevator Systems]

A

Geared Traction Elevators

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32
Q

“Used in low to mid-rise, 4-20 story buildings.”
[ref. BOK – Operations and Maintenance, Building Systems, Elevator Systems]

A

Machine Room Less Elevators

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33
Q

“Used in high-rise, 12-100+ story buildings.” [ref. BOK – Operations and Maintenance, Building
Systems, Elevator Systems]

A

Gearless Traction Elevators

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34
Q

“Uses mono-flow T-fittings to divert the water from the main into the radiator and then back into the same main.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Mechanical Systems]

A

One-Pipe System

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35
Q

“Most common system for heating and cooling. Has a supply main and a return main, with pipe sizes that vary based on the water flow within each portion of the system.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Mechanical Systems]

A

Two-Pipe System

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36
Q

“Generally takes place in a condenser. The condenser transfers the heat from the refrigeration cycle to the heat sink, and finally to either water or air.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Mechanical Systems]

A

Heat Rejection

37
Q

“One of the oldest and most popular refrigeration systems.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Mechanical Systems]

A

Direct Expansion System

38
Q

“A measurement of the amount of real power that is used, divided by the total amount of power, both borrowed and used.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Power Factor

39
Q

“Electrical energy that is consumed by a component, circuit, device, piece of equipment, or system that is connected to a source of electric power, in order to perform its functions.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Load

40
Q

“Device used to store an electric charge, consisting of one or more pairs of conductors separated by an insulator.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Capacitors

41
Q

“Highest level of mechanical protection wiring made of heavy-wall steel.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Rigid Galvanized Conduit

42
Q

“Lighter and less expensive than Rigid Galvanized Conduit.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Electric Metal Tubing Conduit

43
Q

“Electric current can flow freely, whereas in an insulator it cannot.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Conductor

44
Q

“Simplest type of automatic system that requires little maintenance. This system contains water under pressure at all times and connects to the water supply.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Fire Protection]

A

Wet Pipe Sprinkler System

45
Q

“To control the speed of an AC (Alternating Current) motor (make it go faster or slower), you have to increase or decrease the frequency of the AC supply.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Electrical Systems]

A

Variable Frequency Drive

46
Q

“Keeps water out of the sprinkler piping until a fire actuates a sprinkler.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Fire Protection]

A

Dry Pipe Sprinkler System

47
Q

“Saturates the area where a fire originates by discharging water from all open sprinklers in the system. Protects highly hazardous occupancies.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Fire Protection]

A

Deluge Sprinkler System

48
Q

“A dollar invested should save $20 in operating costs and gain $200 in productivity over the life of the building.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Interiors]

A

0.05787037

49
Q

“Includes an estimate of the types of resources, in both personnel and equipment, available between law enforcement agencies on campus.”
[ref. BOK – Operations and Maintenance, Campus Services, Campus Security]

A

Mutual Aid Agreement

50
Q

“Delineates areas of responsibility for the local law enforcement agency contracted to provide services for an institution.”
[ref. BOK – Operations and Maintenance, Campus Services, Campus Security]

A

Letter of Understanding

51
Q

“The anticipation, recognition and appraisal of a crime risk and the initiation of some action to remove or reduce it.”
[ref. BOK – Operations and Maintenance, Campus Services, Campus Security]

A

Crime Prevention

52
Q

“Program in which students are taught how to protect their property. This includes such advice as keeping valuables out of sight when they are not being used, recording serial numbers and model numbers for all purchased equipment, and reporting suspicious activity.”
[ref. BOK – Operations and Maintenance, Campus Services, Campus Security]

A

Property Safety Awareness

53
Q

“Ways to prevent crime by designing a physical environment that positively influences behavior. This includes natural access control, natural surveillance, territoriality, and maintenance. Specific techniques include street and security lighting, landscaping, barriers, and target hardening.”
[ref. BOK – Operations and Maintenance, Campus Services, Campus Security]

A

Environmental Design for Safety

54
Q

“Relies on masonry walls to support floor and roof structural members.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Wall Bearing Building Type

55
Q

“Consists entirely of freestanding columns braced by horizontal beams at each floor level.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Reinforced Concrete Building Type

56
Q

“Relies on a post-and-beam approach to design, and is built as a free-standing structure before the exterior walls are placed.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Structural Steel Building Type

57
Q

“Either steel or concrete covered by a tensile fabric system. The fabrics used in this type of system carry loads generated only from tension.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Tensile Structure Building Type

58
Q

“Simple concrete footings bearing on the ground to support concrete foundation walls or grade beams above them.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Spread Footings

59
Q

“Many concrete framed buildings have concrete floor systems that are poured in place as an integral part of the overall structural system.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Monolithic Concrete Floor System

60
Q

“Set in place by a crane and anchored to the supporting beams.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Precast Concrete Floor System

61
Q

“Curtain walls faced with precast concrete units provide a good, permanent exterior building face.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Precast Concrete Unit Wall Type

62
Q

“Any exterior wall suspended from floor to floor on the structural frame of the building.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Curtain Wall Type

63
Q

“Constructed by placing alternate layers of saturated felt paper and hot asphalt or bitumen; the roof is coated with a poured layer of hot asphalt on the top layer of felt with the hot liquid asphalt or bitumen added.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Built-Up Roof

64
Q

“Factory-made sheet system from a single material or a laminated material. The sheets are shipped in a large continuous roll, are cut to fit field conditions, and then are placed over an insulating substrate on the roof.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Architectural and Structural Systems]

A

Single-Ply Roof

65
Q

“Mechanical device intended to reduce energy consumption by regulating the amount of ventilation airflow being introduced to the building and controlling the building static pressure by using cool outside air as a means of cooling the indoor space. “
[ref. BOK – Operations and Maintenance, Building Systems, Building Control Systems]

A

Economizer

66
Q

“Information needed to measure the result of a change that has been made within a building control system.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Control Systems]

A

Feedback

67
Q

“An electronic device analogous to a thermostat but this device responds to relative humidity, not temperature.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Control Systems]

A

Humidistat

68
Q

“Provides visual images of the various controlled systems with data directly readable on the screen.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Control Systems]

A

Graphical User Interface (GUI)

69
Q

“Contains quantitative information about the campus landscape, such as the square footage of lawns, planting beds, and perennial beds.”
[ref. BOK – Operations and Maintenance, Plant Services, Grounds Operations and Maintenance]

A

Land Use Inventory

70
Q

“Allows the irrigation system to turn itself on and off at certain times of the day and controls the length of time each area is watered.”
[ref. BOK – Operations and Maintenance, Plant Services, Grounds Operations and Maintenance]

A

Rain Sensor

71
Q

“Should only be done to remove dead or damaged branches, retain original plant shape, control the size of the plant, or renew the plant.”
[ref. BOK – Operations and Maintenance, Plant Services, Grounds Operations and Maintenance]

A

Pruning

72
Q

“Causes a roof effect and reduces the chances of air and water reaching the roots of the grass plants. Mowing frequencies and other cultural practices can reduce the buildup.”
[ref. BOK – Operations and Maintenance, Plant Services, Grounds Operations and Maintenance]

A

Thatch

73
Q

“Ranges from loose gravel to hand-laid tile or exposed aggregate surfaces. A common problem is the lack of drainage.”
[ref. BOK – Operations and Maintenance, Plant Services, Grounds Operations and Maintenance]

A

Paved Surfaces

74
Q

“Multidimensional approach to pest management that evolved to address the ecological, social, and economic implications of overreliance on chemical pest control.”
[ref. BOK – Operations and Maintenance, Plant Services, Grounds Operations and Maintenance]

A

Integrated Pest Management (IPM)

75
Q

“A system designed to issue preventive maintenance (PM) work orders automatically, typically based on elapsed time. This information is intended to help maintenance workers do their jobs more effectively and to help management make informed decisions.”
[ref. BOK – Operations and Maintenance, Plant Management, Work Management]

A

Computerized Maintenance Management System (CMMS)

76
Q

“A building system designed to address the following needs: humidity and temperature control, fresh air, and ventilation for human thermal comfort.”
[ref. BOK – Operations and Maintenance, Building Systems, Building Mechanical Systems]

A

Heating, Ventilation, and Air Conditioning (HVAC)

77
Q

“Creates a common language for facilities professionals to use when making a direct correlation between appearance levels and staffing.”
[ref. BOK –Maintenance and Operations, Plant Services, Custodial, Maintenance, and Grounds chapters]

A

APPA’s Levels of Appearance

78
Q

“A deliberate process in which a scope of work is identified, selected, planned, scheduled, executed, closed and critiqued.”
[BOK – Operations and Maintenance, Plant Management, Work Management]

A

Work Order/Management System

79
Q

“A systematic study of the waste disposal process. Represents the life cycle of waste from when it comes on to campus until its eventual disposition.”
[BOK – Operations and Maintenance, Plant Services, Solid Waste and Recycling]

A

Waste Stream Analysis

80
Q

“The total expenditure in current dollars required to replace any facility at the institution, including construction costs, design costs, project management costs, infrastructure costs and project administrative costs.”
[BOK – Operations and Maintenance, Plant Management, Capital Renewal and Deferred Maintenance]

A

Current Replacement Value (CRV)

81
Q

“Requires an integrated approach that relies on the hierarchy of reduction, reuse, recycling, and disposal to effectively manage an institution’s municipal solid waste.”
[BOK – Operations and Maintenance, Plant Services, Solid Waste and Recycling]

A

Municipal Solid Waste Management (MSW)

82
Q

“Provide a cheap insurance policy for new plant and turf installation but also serve as a potential source of labor and dollar savings over time.”
[BOK – Operations and Maintenance, Plant Services, Grounds Maintenance and Operations]

A

Irrigation Systems

83
Q

“Consists of any discarded or abandoned materials. Can be solid, liquid, semi-solid or containerized gaseous material.”
[BOK – Operations and Maintenance, Plant Services, Solid Waste and Recycling]

A

Solid Waste

84
Q

“The designation of approved disposal sites for various categories of MSW, including recyclables, by local or state authorities.”
[BOK – Operations and Maintenance, Plant Services, Solid Waste and Recycling]

A

Flow Control

85
Q

“Entails considering the type, location, and quantity of wastes generated and the available disposal options. At the core of this approach is the notion that not all wastes are created, nor should they be disposed of, equally.”
[BOK – Operations and Maintenance, Plant Services, Solid Waste and Recycling]

A

Integrated Approach to Waste

86
Q

“Planning, ranking, and considering risks in an open manner allows employees to buy into a process by which limited resources can be used effectively to control the risks.”
[BOK – Operations and Maintenance, Campus Services, Environmental Health and Safety]

A

Risk Management

87
Q

“Risk management safety program that provides an effective means of creating and enhancing communication, establishing or suggesting training requirements, procedures and programs.”
[BOK – Operations and Maintenance, Campus Services, Environmental Health and Safety]

A

Safety Committee

88
Q

“Can cause injury, death, or damage, or pollute air, land, or water; and may be ignitable, corrosive, reactive, or toxic.”
[BOK – Operations and Maintenance, Campus Services, Environmental Health and Safety]

A

Hazardous Waste

APPA CEFP (4 decks)

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