operations and human resources Flashcards

1
Q

Capacity Utilisation %

A

Current Output ÷ Maximum Possible Output x 100

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2
Q

Labour Productivity

A

Total Output (per period of time) ÷ Average Number of Employees (over a period of time)

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3
Q

Labour Retention %

A

Number of staff staying (over a time period) ÷ Average number of staff in post (in time period) x 100

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4
Q

Labour Turnover %

A

Number of staff leaving over a timer period ÷ Average number of staff in post during the period x 100

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5
Q

Rate of Absenteeism %

A

Number of staff absent on a day ÷ Total number of staff employed x 100

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