Operations

Question 1

OFF

Answer 1

Time the wheels of an aircraft leave the ground at the departure city.

Question 2

ON

Answer 2

Time the wheels of an aircraft touch down on the runway at the destination city.

Question 3

IN

Answer 3

Time an aircraft’s wheels are chocked upon arrival.

Question 4

OUT

Answer 4

Time aircraft chocks are removed from a departing flight.

Question 5

ACARS

Answer 5

A Communications Addressing & Reporting System- Digital data-link system used for real-time communication between aircraft and ground personnel.

Question 6

AOA/RAMP

Answer 6

Airport Operations Area- Regulated under 49 CFR 1544; includes aircraft movement areas, loading ramps, and safety areas, for use by aircraft and any adjacent areas that are not separated by adequate security systems, measures, or procedures.

Question 7

AOSSP

Answer 7

Aircraft Operated Standard Security Program- A TSA-approved standard security program adhere to by Commercial aircraft operators. A paper or electronic version must be accessible during aircraft operations at all SkyWest stations.

Question 8

APU

Answer 8

Auxiliary Power Unit-Internal Power source that provides electricity and air conditioning for an aircraft.

Question 9

CAPPS

Answer 9

Computer Assisted Passenger Prescreening System- Counter-terrorism system in place in airlines’ computer systems used to screen passengers for certain criteria.

Question 10

CLR

Answer 10

Cargo Load Report- Primary document used to communicate weight and balance information to the flight deck. completed by the designated loading agent to accurately record the items loaded on to an aircraft (baggage, cargo, passengers).

Question 11

ETA

Answer 11

Estimated Time of Arrival- Time estimated for an aircraft to arrive at gate

Question 12

ETD

Answer 12

Estimated Time of Departure- Time estimated for aircraft to depart from gate.

Question 13

FOD

Answer 13

Foreign Object Debris or Foreign Object Damage- Objects such as coins, rocks, metal objects, trash, etc. That can injure personnel and cause damage to the aircraft when ingested into the aircraft engine or blown by aircraft exhaust. Agents must pick up FOD and dispose of it in approved containers when working on the ramp.

Question 14

HAZCOM

Answer 14

Hazard Communication- Program developed to communicate information on the hazards of chemicals to employees by means of labels, material safety data sheets (MSDS) and training programs.

Question 15

IOR

Answer 15

Irregular Operations Report- SkyWest internal electronic reporting system used to document any extraordinary or unusual occurrence (accidents, incidents, FAA/TSA inspections, ect).

Question 16

Mainifest

Answer 16

A list of the cargo or passengers carried on an aircraft for a specific destination.

Question 17

MSDS

Answer 17

Material Safety Data Sheet- Document containing important data regarding a particular substance. When someone becomes exposed to a workplace chemical by inhaling, touching or ingesting it, the MSDS provides first aid, signs and symptoms informations.

Question 18

PAX

Answer 18

Passenger(s)

Question 19

RON

Answer 19

Remain Overnight- Aircraft scheduled to remain overnight at a station; either at gate, remote parking stand, or hangar.

Question 20

SIDA

Answer 20

Security Identification Display Area- Airport issued ID is required to access the AOA. Many airports issue an Airport ID that designates the area(s) employees may access. SkyWest ID cards will act as SIDA ID media where an airport does not issue airport SIDA ID media

Question 21

SSR

Answer 21

Special Services Request/Special Service Remark- A request entered into a passenger’s PNR advising when special assistance (wheelchair, assistance to gate, unaccompanied minors, etc.) is needed.

Question 22

UMNR

Answer 22

Unaccompanied Minor- Children between specified ages traveling alone who must be escorted at all times while traveling to their destinations.