Operations Flashcards

1
Q

Productivity

A

the output measured against the inputs used to create it

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2
Q

Buffer inventory

A

the inventory held to deal with uncertainty in customer demand and deliveries of supplies

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2
Q

Kaizen

A

continuous improvement through the elimination of waste

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2
Q

Lean production

A

techniques used by businesses to cut down on waste and therefore increase efficiency

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3
Q

Just in time

A

reducing or virtually eliminating the need to hold inventories of raw materials or unsold inventories of the finished product

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4
Q

Job production

A

where a single product is made at a time

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5
Q

Batch production

A

where a quantity of one product is made, then a quantity of another item will be produced

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6
Q

Flow / mass production

A

where large quantities of a product are produced in a continuous process

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7
Q

Fixed costs

A

costs which do not vary in the short run with the number of items sold or produced

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8
Q

Variable costs

A

are costs which vary directly with the number of items sold or produced

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9
Q

Total costs

A

fixed and variable costs combined

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10
Q

Average cost per unit

A

the total cost of production divided by total output

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11
Q

Break even level of output

A

the quantity that must be produced/sold for total revenue to equal total costs

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11
Q

Economies of scale

A

the factors that lead to a reduction in average costs as a business increases in size

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12
Q

Diseconomies of scale

A

the factors that lead to an increase in average costs as a business grows beyond a certain size

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13
Q

Break even charts

A

graphs which show how costs and revenues of a business change with sales

14
Q

Revenue

A

quantity sold x
price

15
Q

Break even point

A

fixed costs / (selling price - variable costs)

16
Q

Margin of safety

A

the amount by which sales exceed the break-even point

16
Q

Contribution

A

selling price - variable costs

17
Q

Quality control

A

checking for quality at the end of the production process (less expensive, can lead to higher waste)

18
Q

Quality assurance

A

checking for quality standards throughout the production process by employees (more expensive, less waste)

19
Q

Total quality management

A

continuous improvement of products and processes by focusing on quality at each and every stage of production