Operations Flashcards

1
Q

JIC vs JIT

A

JIC - cost of holding buffer stock (e.g. warehouses); stock may perish/be damaged/become obsolete; spare stock to satisfy sudden demand (no time wasted waiting)
JIT - reduced inventory holding costs (more cashflow); cost of more frequent deliveries (could face delays - need reliable supplier); lost purchasing economies of scale (no bulk discounts)

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2
Q

What is JIT more suited for?

A

mass produced products - hand made products take longer to complete, so may need spare stock available to satisfy demand and meet delivery times
if there is regular demand - can’t satisfy sudden demand

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3
Q

Should a business choose a cheaper supplier?

A

pros - unit costs are reduced, can be passed on to customers through lower prices; increased ability to compete on price, could increase market share
cons - could lead to poor quality, may increase costs as have to replace faulty goods, impacts reputation; could lose customers

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4
Q

Factors that affect the choice of supplier for a mass car manufacturer:

A

Price - operates in a competitive market, if manufacturer can keep costs down, can pass on to consumers in the form of lower, more competitive prices, which would increase demand
Quality - important in terms of safety and image; poor quality can damage reputation; could lead to a fall in sales
Reliability - need continuous production, so delays could halt production, which increases costs and lowers efficiency, business may struggle to compete on price

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5
Q

Factors that affect the choice of supplier for a national supermarket:

A

Price - operates in a competitive market, businesses need to be able to rival/undercut competitors, so keeping costs down could increase sales
Quality - poor quality will deter customers, will by elsewhere; quality should reflect the price charged by business
Reliability - if shelves are empty, customers will go elsewhere; stock needs to be constantly replenished to satisfy customer needs, and gain customer loyalty

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6
Q

Procurement (or purchase)

A

involves selecting suppliers, establishing the terms of payment and negotiating the contract

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7
Q

Logistics

A

the movement of goods or services, information and finance throughout the production process

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8
Q

Supply chain

A

is all the businesses, people and activities involved in the production process from the start until it reaches the customer

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9
Q

Why does managing an effective supply chain lead to a reduction in costs?

A
  • working with suppliers, will help to reduce delays in the production process, can increase efficiency/reduce costs
  • working with suppliers, will help to ensure that the quality standard required is met consistently, reduces waste and costs
  • working with suppliers to negotiate a suitable price, will reduce costs, can lead to greater cash flow
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10
Q

Why does managing an effective supply chain lead to the business getting good and services for the best price and value?

A
  • business may choose a more expensive supplier, as quality may be more consistent/greater, could lead to lower overall costs for business (e.g. waste), more value for money
    Depends on - what business environment/market the business operates in
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11
Q

Why does managing an effective supply chain lead to a reduction in waste?

A
  • if reliable suppliers are chosen, they’re less likely to waste employee resources (e.g. time), as there would be fewer/no delays, increasing productivity and therefore efficiency
  • working with JIT suppliers, will reduce waste, inventory less likely to become obsolete/damaged/perish; space is not wasted, less money tied up in stock, more cash flow
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12
Q

Why does managing an effective supply chain lead to faster production times?

A
  • suppliers selected are reliable; so fewer/no delays in production process; leading to faster production times
  • more efficient use of resources (e.g. people and machinery), increases productivity, so faster production times achieved
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