Operations Flashcards

1
Q

Methods of Inventory Management (2)

A

Just in time stock control system

Computerised Inventory Control

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2
Q

Just in time stock control system 4A 4D

A

A
Capital is not tied up in stock and can be used elsewhere in the organisation

Less costs due to less warehouse

Theft will be reduced as stock is more tightly controlled

Changes in fashion or trends will have less of an impact

D
If stock does not arrive production can stop

May lose out on bulk buying discounts

There will be an increase in delivery costs as more frequent transportation exists

There is a high dependence on suppliers

May increase administration costs due to more ordering

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3
Q

Computerised Inventory Control 3A 3D

A

A
Linked to tills through EPOS which updates inventory with each sale

Accurate/constant monitoring of inventory levels allows for automatic re-ordering

Can highlight seasonal changes in demand

D
Computerised systems - expensive to install

Train staff to use system which is expensive and time consuming

Crashes/ breakdowns of technology can stop reorders and production

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4
Q

Production Methods (2)

A

Labour Intensive

Capital Intensive
Automation – fully automatic using CAM to control robotics
Mechanisation – mixture of humans and machinery eg worker operating sewing machine

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5
Q

Labour Intensive Production 2A 2D

A

A
No need to purchase expensive equipment

Employees can be creative and use their own initiative

D
It is expensive and takes time to recruit, select and train new employees

The quality of work can vary depending on who is making it

Humans have to take holidays, have breaks etc which interrupts production time

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6
Q

Automation 3A 3D

A

A
Machinery doesn’t need breaks – it can work 24/7

The product being made is of a standardised quality

Robots can do jobs that are dangerous for humans

D
Expensive to buy machines and equipment

Individual customer requirements cannot be met

Breakdowns can lead to loss of production hours and wasted materials

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7
Q

Mechanisation 2A 2D

A

A
Using machinery improves accuracy over purely handmade products as human error is lessened

Using machinery can speed up production

D
Machines and equipment cannot be used without humans so are liable to some human error

If machinery breaks down the business has to repair it, leaving workers idle

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8
Q

Factors effecting choice of production method (6)

A

The skills of the workforce – where low skilled labour is employed, a mechanised process may prove more effective

The finance that the organisation has available

The technology available to be used in the production method

The size of the business

The actual product being made

The quantity of the product required for the market

Standard of quality required

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9
Q

Importance of Quality to organisations and customers (4)

A

Poor quality goods leads to increased returns meaning decreased sales

a low quality product may not meet safety standards leading possible danger for the consumer and bad PR or fines for the business if legal requirements have been broken

a reputation for high quality products may attract high quality staff

high quality products can be sold for premium prices

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10
Q

Methods of ensuring quality (4)

A

Quality Circle
A group of employees who state the goods to check the quality

Quality Assurance
Checked the production throughout production

Quality Control
Checking the product after finished production.

Benchmarking.
Best practise is identified from a competitors/market leader and targets are set.

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11
Q

Ethical

A

A business should act ethically by trying to show moral consideration for other when making decisions.

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12
Q

Using fair trade to act ethically. 3A 2D

A

A
Fairtrade certification improves the image of the organisation
Attracts consumers who have positive attitudes towards products which are ethically made
Higher prices can be charged for Fairtrade products

D
Losing fair trade mark can lead to bad publicity
Limited choice of suppliers
Possible increased costs of raw materials

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13
Q

CAD (Computer Aided Design) 3A 3D

A

A
Increases productivity by lowering the amount of error that will be made during the design

Easy to edit: When you are using computer-aided design software, it will be much easier to make any changes/alterations because you can modify the drawings easily

Increased accuracy in comparison to manual drawings

D
Work may be lost or halted due to breakdown of computers or interrupted internet access

Work could be hacked meaning confidential materials could be leaked to competitors

Staff need training on CAD which can be expensive due to experienced trainers

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