Operational Procedures Flashcards
What is ESD?
electrostatic discharge
Explanation:
This is the discharge of static electricity caused by two electrically charged objects making contact with each other. It takes less than 100 volts (V) of this type of discharge to damage a computer. This is a very small amount.
What types of codes or regulations are required to be met to remain in compliance with the local government?
electrical codes, fire prevention codes, building codes, and environmental codes
Explanation:
All these codes outline how computing systems or cabling can be set up in commercial or industrial areas. They are often put in place to ensure safety.
What is automation?
a script designed to perform a task that remains constant
Explanation:
Automation is useful in performing basic tasks that need to remain the same each time a script is run. Basic automation scripts can be written to perform tasks such as adding new users to a group in a network.
What is SDS?
safety data sheet
Explanation:
These sheets outline how you should properly handle and dispose of certain hazardous materials.
What is OSHA?
Occupational Safety and Health Administration
Explanation:
This is the federal organization that oversees the SDS program (formerly MSDS program), along with numerous other safety programs and initiatives in the United States.
What is the EPA?
Environmental Protection Agency
Explanation:
This is the federal program tasked with overall protection of the environment and atmosphere. They are concerned with ensuring that toxic or hazardous materials do not endanger the environment and are handled according to federal regulations.
What is DRM?
digital rights management
Explanation:
DRM controls what can be done with software and enforces certain security measures. This is common in audio and video electronics.
What is a EULA?
end user license agreement
Explanation:
This agreement specifies what users can do with a piece of software when they are given access to it. It may include language like “Do Not Reproduce” and other constraints.
What is PII?
personally identifiable information
Explanation:
This is detailed information about someone that can be used as a means to identify them or link them with a certain role. Examples include a person’s first and last name, address, date of birth, and social security number.
What is an enterprise license?
a license granting businesses the authority to use software for commercial purposes
Explanation:
This type of license is usually given to larger companies and is usually sold by the number of users or number of seats using the software on a subscription basis. A popular one is Microsoft Volume Licensing, which grants a license key for a certain number of users to download and authenticate their Office programs.
What is chain of custody?
a set of measures that proves evidence has maintained integrity during an incident response
Explanation:
Chain of custody provides a means to ensure that no part of evidence has changed while it is being handled. It provides the names of evidence handlers, a record of what was done with the evidence and when it was done, as well as other pertinent information. It ensures nothing has been tampered with to influence the outcome of an investigation.
What is an acceptable use policy?
company policy outlining how the information systems may be used
Explanation:
This is a policy that organizations require employees to sign before beginning work. It clearly outlines what can be done on the systems that are the property of the company and what can be done on the company network with any device.
What is open-source software?
software whose code is freely available for anyone to use or modify as they wish
Explanation:
Open-source software, sometimes known as Free and Open Source Software (FOSS), refers to any software whose code is freely available to anyone for use and modifications.
What is used to prepare for power surges and blackouts?
surge suppressors and battery backups
Explanation:
Surge suppressors help reroute or suppress voltage spikes that come into the line, so that they don’t do damage to production systems. Battery backups ensure that critical systems will remain online in the event of a power loss.
What is a personal license?
a single user license granted for noncommercial purposes
Explanation:
A personal license is a genuine copy of a piece of software, which is intended only for individual use. This is sometimes granted to students enabling access to popular software while they attend school.
