Operational Information Distribution Flashcards
INTAP
INTAP (Internal Notice to Airline Personnel)
An INTAP shall be issued under the authority of the Chief Pilot or Delegate. The
following approval hierarchy should be observed when seeking approval for an
INTAP:
• Relevant Fleet Manager;
• Manager Strategy & Development;
• Other Fleet Manager;
• Duty Captain or Manger of Flight Operations.
INTAPs are to provide information, instructions and/or procedures pertaining to
operational matters that are either:
• Of a temporary nature; or
• Not yet included in FSOs or updated in the appropriate manual.
At a minimum, an INTAP shall contain fields [A] to [C] as follows:
Current INTAP information shall be distributed by Dispatch to aircrew at the
time of initial sign-on for duty as part of their pre-flight briefing package. The
PIC shall be responsible for obtaining the current INTAPs at sign-on.
For non-aircrew, relevant INTAP information is available from their supervisor.
For standardisation purposes, INTAPs appear on an INTAP List, which is printed
on standard A4 white paper. An INTAP List contains all the effective INTAPs and
is numbered consecutively for ease of identifying the latest issue.
All crew members are to be conversant with the information contained
in the published INTAP list. The PIC shall be responsible for advising
cabin crew of relevant INTAPs onboard the aircraft prior to departure
and at crew change.
[A] INTAP number and Distribution.
[B] Effective Date/Time, Expiry.
[C] Subject Reported, Plain language text of information/instructions/procedures
Approval and Issue of INTAPs
The author of the INTAP is responsible for reviewing their INTAP and cancelling
it when appropriate.
Authorisation of INTAPs is to be provided by the Chief Pilot or their delegate,
and the following approval hierarchy should be observed when seeking approval
for an INTAP. Approval should be sought from the first appropriate authority on
the list: only when this authority is unavailable should a subsequent authority
be sought.
Level 1 – Fleet
Manager:
Relevant Fleet Manager by Type according to which aircraft
the INTAP affects. If both A320/A321 and A330 are affected,
both Fleet Managers or the Chief Pilot must approve the
INTAP.
Level 2 – Manager
Strategy &
Development:
The Manager Strategy & Development can approve the
INTAP in the absence of Level 1 approvers.
Level 3 – Chief
Pilot:
The Chief Pilot can approve the INTAP in the absence of
Level 1 and 2 approvers.
Level 4 – Duty
Captain:
The Duty Captain can approve the INTAP in the absence of
Level 1, 2 and 3 approvers
Flight Standing Order (FSO)
Flight Standing Orders are issued as a Supplement to the Operations Manual,
and contain operational and administrative information pertinent to flight.
It is a requirement for all flight crew to be conversant with the
information contained in the FSO folder when they report for duty at
sign-on, or upon boarding the aircraft at an outport if a Base Library is
unavailable.
Information contained in Flight Standing Orders will be constantly reviewed,
and either incorporated into the appropriate manual or withdrawn when no
longer relevant. FSOs remain valid only while listed on the controlled List of
Current FSOs on JEN: the currency of any FSO should be verified against
this list prior to operational use, or against the Supplementary FSO List
of Current FSOs.
Flight Standing Orders are classified as either Operational or Administrative.
3.4.2.1 FSO AIRAC Cycle Pack
At the beginning of each AIRAC Cycle, included in the document change out,
booklet with all the current Operational FSOs – titled FSO AIRAC Cycle Pack
will be issued. This booklet will also contain the updated CMQRC.
The booklet is held onboard the aircraft and in the crew rooms. Additionally an
electronic copy will be held on the A330 AFMmax tablet.
3.4.2.2 FSO Initial Notification
Whenever a new FSO is issued or cancelled, crew will advised by email with a
copy of new FSOs attached.
The FSO will be published in or removed from JEN.
3.4.2.3 Supplementary FSOs
Any Operational FSOs issued, subsequent to the AIRAC Cycle Pack will be
published and crew notified as per standard procedures above. These FSOs are
generically referred to as Supplementary FSOs. Unless there is an Effective
date stated, they are effective immediately. Effective Dates will be referenced
to UTC.
3.4.2.4 Supplementary FSO List
A list of all Supplementary FSOs will be presented on the Flight Plan Cover page
of each flight plan. It will be titled Supplementary FSO List. This list will
document any Operational FSOs that have been issued or cancelled since the
AIRAC pack’s publication. Crews shall ensure, on receipt of the flight plan that
a check is made against the Supplementary FSO List to ensure that a legible
paper copy of all effective Supplementary FSOs will be on the flight deck.
Hard Copy Requirement
All effective FSOs on the FSO Supplementary List should be held in “hard” copy
by each pilot.
In addition to the requirement for the current version of the FSO AIRAC Cycle
Pack to be onboard, a minimum of one legible hard copy of all effective
operational FSOs is required on the flight deck for dispatch.
3.4.2.7 Administrative FSOs
The process above does not apply to Administrative FSOs. Administrative FSOs
will be:
(1) Emailed to crews;
(2) Published on JEN.
They do NOT have to be held by crews in hard copy.
3.4.2.8 FSO Distribution and Availability JEN (Jetstar Intranet)
A controlled list of current FSOs is available on JEN, including links to view the
FSOs online. This list is updated each time an FSO is issued/withdrawn.
3.4.2.9 FSO Approval Process
An FSO shall be issued under the authority of the Chief Pilot or Delegate. The
following approval hierarchy should be observed when seeking approval for an
FSO. Approval should be sought from the first appropriate authority on the list:
only when this authority is unavailable should a subsequent authority be
sought.
3.4.3 Training and Checking Orders
Training and Checking Orders (TCOs) are issued as a supplement to the Aircrew
Training and Checking (OM3) manual. They contain information pertinent to the
training and checking system, and will be distributed to all training and checking
staff.
Jetstar will gain approval from CASA prior to issuing a Training and Checking
Order. The Orders will normally be incorporated into the next OM3 revision.
3.4.4 Newsletter
Approved company newsletters will provide non-operational information to staff
outside the controlled operational notice system. In these cases, the authority
for the issue will always be clear from the signature and title of the author. It is
Level 1 – Fleet
Manager:
Relevant Fleet Manager by Type according to which aircraft
the FSO affects. If both A320/A321 and A330 are affected,
both Fleet Managers or the Chief Pilot must approve the
FSO.
Level 2 – Manager
Strategy &
Development:
The Manager Strategy & Development can approve the FSO
in the absence of Level 1 approvers.
Level 3 – Chief
Pilot:
The Chief Pilot can approve the FSO in the absence of
Level 1 and 2 approvers.
Level 4 – Duty
Captain:
The Duty Captain can approve the FSO in the absence of
Level 1, 2 and 3 approvers.
Training and Checking Orders
Training and Checking Orders (TCOs) are issued as a supplement to the Aircrew
Training and Checking (OM3) manual. They contain information pertinent to the
training and checking system, and will be distributed to all training and checking
staff.
Jetstar will gain approval from CASA prior to issuing a Training and Checking
Order. The Orders will normally be incorporated into the next OM3 revision.
Newsletter
Approved company newsletters will provide non-operational information to staff
outside the controlled operational notice system. In these cases, the authority
for the issue will always be clear from the signature and title of the author. It is the responsibility of the author to inform the Chief Pilot of the intended
newsletter content.
