Operation Processes and Life Cycle

Question 1

What type of process is Project in MPO?

Answer 1

• Made on site as it is to large to move after completion
• So resources are brought to site and allocated

e.g. Dams, tunnels, road, bridges

Question 2

What type of process is Job Shop in MPO?

Answer 2

• Bespoke product that is transportable
• An individual would carry out the operation

e.g. Furniture, Software, shoes

Question 3

What type of process is batch production in MPO?

Answer 3

• Volume of demand correlates with the process investment

e.g. machined parts, printing bakery

Question 4

What type of process is mass production in MPO?

Answer 4

• Standard, high volume products

e.g. Car assembly

Question 5

What type of process is continuous processing in MPO?

Answer 5

• Standard, high volume products
• Materials are processed through successive stages

e.g. Oil refining, Petrochemicals, fast moving

Question 6

What type pf process is professional service in CPO?

Answer 6

• high labour intensive, high interaction

e.g. doctors, lawyers, accountants, architects

Question 7

What type pf process is mass service in CPO?

Answer 7

• Capital intensive high
• low degree of interaction

e.g. Supermarkets Bank

Question 8

What type pf process is service shop in CPO?

Answer 8

• Mix between capital an labour

e.g. hospital outpatients, auto repair services