OMM - 01. Team Building Flashcards
Four Stages of Development in Forming/Storming
- Forming
- Storming
- Norming
- Performing
A period of uncertainty with members trying to determine their place on the team and how they fit in with others.
Forming
Conflicts arise as members resist team influence and rebel against task accomplishment.
Storming
The team establishes commitment to the task and discovers ways to work together.
Norming
Team is now proficient in achieving its goals.
Performing
This model has five steps up the ladder to a successful team.
COG’s Ladder
Five Steps of COG’s Ladder
- Polite Stage
- Why We’re Here Stage
- Bid for Power
- Constructive Stage
- Esprit Stage
Group development model which maintains that these four phases are all necessary and inevitable in order for the team to grow, to face up to challenges, to tackle problems, to find solutions, to plan work, and to deliver results.
Forming/Storming/Norming/Performing
The basic idea of _____ is that there are five steps necessary for a small group of people to be able to work efficiently together.
Cog’s Ladder
Members of the team are new to each other and are just getting to know each other. People tend to be polite.
Polite Stage
Members need to know the team’s goal or objective. Once they get to know each other, they desire to work together and be productive.
Why We’re Here Stage
A phase where individual differences emerge and conflicting points of view may be voiced.
Bid For Power
As attitudes change slightly and team members start to focus more on the goal, they move out of the Bid For Power and become more productive.
Constructive Stage
The team has strong group identity and high morale. Not all teams reach this step on the ladder.
Esprit Stage
When a group of people first come together as a team, they are in the _____ or _____ stages.
Polite, Forming
During the polite/forming stage of team building, conversations tend to be about _____ subjects.
Neutral
During this stage:
- People not focused on the mission
- Main goal is feeling comfortable around the others
- People hesitant to voice personal opinions or criticize ideas
Polite/Forming
Things to help teams advance past the polite/forming stage
- Have a social period
- Have members provide an introduction
- Have members talk about their background
- Provide some structure, cover ground rules, etc.
Team members need to understand the _____ of the team.
Purpose/Goal
Understanding the purpose or goal of the team is part of which stages?
Forming/Why We’re Here
The goal statement must be ____ and must be understood by all.
Clear
How to get people through this “goal” stage
- Ensure you have an understanding of the goal
- Communicate the goal to team members along with constraints and responsibilities
- Provide any background information on the goal
- Answer any questions the team may have
A frustrating phase for the team leader - arguments may pop up and team members may try to take over or leave. Cliques also form during this stage.
Storming/Bid for Power Stage
In team development the _____ started to form back at the very beginning.
Cliques
Trying to prevent cliques is actually _____ the team building process.
Hindering
Ways to reduce the negative effects of the Storming/Bid for Power stage
- Assigning duties early on
- Ensure everyone understands their responsibilities toward the goal of the team
- Keep them focused on the goal at hand
- Show appreciation for valid ideas and record them for later
As team development progresses, individuality and cliques will reduce to be replaced by _____.
Team Identity
Highest phases of team development
- Norming and Performing
- Constructive and Esprit
Question on Page 21
Question on Page 21
Which phase of team development is the earliest phase where the team is productive at a satisfactory level?
During the phase where cliques are gaining strength and members are being more vocal. This is called the Bid For Power or the Storming phase.
Five indicators of the Healthy Team Spirit
- Ethical Behavior
- Sharing
- Trust
- Critical Judgment
- Cooperation
Leaders foster _____ by demonstrating trust, honesty, integrity, and by being open with team members in sharing information.
Ethical Behavior
The team leader encourages ____ through open communication. The leader needs to encourage feedback and pay attention to members as they provide this feedback.
Sharing
Leaders encourage _____ by promoting a trusting atmosphere. Look for signs of a lack of _____ and address them with the members concerned.
Trust
This occurs when the team is open to criticism and always willing to learn.
Critical Judgment
Leaders foster _____ by encouraging participation and diversity in the team.
Cooperation
Having team members share information and review each others work helps build _____.
Cooperation
When lacking, the team fails to accept constructive criticism.
Critical Judgment
Team members are willing to help each other and support each other.
Cooperation
A need to win may become so great the team will disregard any sense of fair play to achieve its goals.
Unethical Behavior
The team members can rely on each other and depend on each other.
Trust
The team doesn’t keep information or resources just to them self.
Sharing
Once your team is up and running, your job as the team leader is _____.
Sustainment
Three Primary Responsibilities of Team Leader after the Team is Formed.
- Always keep focused on the goal
- Remember the team development phases are not one-way from lowest to highest. Teams can slip back in team development.
- Healthy Team Spirit (HTS) is not permanent and may fluctuate with both new team members and changes to the work environment.
As team members become comfortable with each other and ideas are being generated, it will be easy to _____.
Get off track
If a new person is added to the team, the new person will be at the _____ or _____ stages in relation to the team.
Forming, Polite
Get new team members to the _____ phases as quickly as possible.
Productive
Stress, new people on the team, changing situations, can all impact _____.
Hight Team Spirit (HTS)
Monitor team members and solicit _____ from other team members on their views of the team’s health.
Feedback
Six Key Attributes for Selecting Team Members
- Possesses and shares technical expertise
- Assumes responsibility
- Is willing to commit to team goals
- Able to see the big picture
- Willing to ask tough questions
- Willing to try something new
A basic management skill is to think _____ and not get bogged down in too many small details.
Conceptually
Get people on your team that can _____ and accept change.
Adapt
In the first phase of team development, team members _____.
Are a bit nervous and are just trying to get to know each other.
In the second phase of team development, team members _____.
Need to understand what the goals and rules are for the team.
In the third phase of team development, team members _____.
May exhibit arguing because individual goals are coming out instead of team goals. They are productive, but not highly productive.
In the fourth phase of team development, team members _____.
Get highly productive and individual goals fade as the focus moves toward team goals.
Three ways to sustain an effective team:
- Focus on the goal or mission
- Monitor the team’s development as people change
- Always monitor healthy team spirit
Six attributes of team members:
- Possesses and shares ideas
- Assumes responsibility for problems
- Willing to commit to team goals
- Able to see the big picture
- Willing to ask tough questions
- Willing to try something new
Questions on Pages 41-44
Questions on Pages 41-44
An early team meeting should:
- Ensure people get to know each other
- Ensure the goal is clearly understood
- Additional duties are assigned
- Ensure responsibilities are understood
The argument or fussing state is common in team development and occurs when?
During the Storming or Bid for Power stages
