OMA Carriage of Px Flashcards

1
Q

Carriage of PRM

A

Cx and Purser will be advised of details of conditions of all PRMs

If Px unfit to fly, Purser must involve Complaints Resolution Officer in addition to Ground Medical Support

Medical cases may be not be disabilities but Communicable Diseases may be under Part 382

Cx makes final decision following advise from Ground Medical Support

For non-US travel, Emirates has the final say. For US travel, provided Px has appropriate docs we should fly them. Cx can overrule based on safety but must submit documentation within 24h justifying why

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2
Q

Stretchers permitted?

A

Yes but must always be accompanied by competent attendant

Engineering must be consulted to arrange aero-stretcher + O2 if required

Cx and Purser must be informed

Px must be fitted with shoulder harness towards front of AC

If seatbelt sigh no, stretcher must be in flattest position

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3
Q

Helping animals

A

Must be allowed if requested

Only seeing or hearing dogs allowed on US, Canadian and EU flights

Carriage can be denied due to threatening behavior

Dog must not interfere with cabin services

Relocate any Px bothered by dog

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4
Q

Where should ambulatory px be seated

A

Aisle seats near floor-type emergency exits but not in seats immediately next to doors

2 ambulatory px cannot be saty across an aisle from each other

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5
Q

Visually impaired, deaf or obese px seating

A

Must NOT be allocated in same row as an emergency exit

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6
Q

Pregnancy

A

For uncomplicated pregnancy, not medical letter required up to end of Week 28, after this a letter is required stating fitness to fly and expected delivery date. If after Week 36, px MUST get approval from Emirates Medical Services to fly (Week 32 for multiple pregnancies)

All complicated pregnancies require a letter and approval by Emirates Medical Services

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7
Q

Px illness

A

Cx permission required to open medical kit (EMK) - for severe allergic reaction it can be opened immediately and Cx informed ASAP

Purser will make entry in Cabin log and Cx will enter in Tech Log

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8
Q

Inadmissible passengers, deportees and people in custody

A

Normally embarked before and disembarked after other passengers

No more than 8 Unescorted Deportees (DEPU) and no more than 1 Escorted deportee (DEPA) on a flight unless approved by Emirates Group Security

Prisoners must be escorted at all times and may be under some form of restraint. Cx and Purser must be aware of them and they should be seated discretely at rear of AC

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9
Q

Unaccompanied minors

A

Aged 5-11 and completely Pursers responsibility

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