OM - Chapter 2 Flashcards

1
Q

ANA Basic Policy

A

① All flights shall be conducted IAW OM, AOM, MEL/CDL Manual and other laws and regulations.
② safety of operations, maximum efficiency, punctual operations and passenger’s comfort.

OM 2-1

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2
Q

When shall the captain turn on the seat belt sign for passengers and cabin attendants?

A

① During Towing and Push Back
② During taxiing
③ During take-off and landing
④ When turbulence which endangers passengers or cabin attendants are anticipated or encountered; or
⑤ When the captain considers it necessary.

OM 2-2

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3
Q

Cabin attendant actions when the seat belt sign is turned on?

A

① Conduct minimum safety measures, immediately sit down to designated seats or nearest seats and fasten their seat belts.

② Request passengers to keep their seat belts fastened by announcement

OM 2-2

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4
Q

Requirements for Preparation of the Operational Fight Plan

A

The flight dispatcher shall prepare the operational flight plan IAW the applicable Civil Aeronautics Law, OM, AO and MEL/CDL.

OM 2-3

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5
Q

Checks for Mental and Physical Condition

A

① The captain shall exchange information and confirm the mental and physical condition of other flight crew members, and if he/she has any concerns about conducting flight operations, report it to the ground personnel, operations; and

② The ground personnel, operations shall exchange information about the mental and physical condition of the flight crew members with the captain, and if he/she has any concerns about conducting flight operations, report it to the flight dispatcher of the flight concerned and to the crew scheduler of the Flight Operation Center concerned.

OM 2-4

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6
Q

Reporting for duty

A

41 minutes before STD at the latest

OM 2-4

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7
Q

Hand Carry Articles

A
By Law
① Competence Certificate
② Aviation Medical Certificate
③ Radio Operator License
④ Documents for CIQ

By Company
① Enroute chart
② Class 1 EFB
③ Flash light

AND
① Operational Flight Plan Documents or Dispatcher Release Message; and
② ATS Flight Plan

OM 2-5 / OM 8-S-15

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8
Q

Documents to be Carried in an Airplane (by Law)

A
1. Documents required by law 
① Paper Documents:
	- Registration Certificate 
	- Airworthiness Certificate 
	- Designation for Operating Limitations 
	- Radio Station License
	- Emergency Documents 
	- QRH
	- Journey Log & Radio Log - MEL/CDL Log

② Electronic documents carried by flight crew members

- AOM
- Operations Policy Manual  
- MEL/CDL Manual 
- Operations Manual 
- Route Manual 

③ Paper documents carried by flight crew members
- Enroute Chart

OM S-2-3

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9
Q

Confirmation of the Airplane Condition and Documents to be Carried in an Airplane

A

① Airplane Maintenance Condition;
(1) Journey Log, Radio Log and MEL/CDL
(2) Airplane exterior conditions
(3) Devices and equipment onboard the airplane
The captain shall make a signature on “Checked by” column of the Journey Log & Radio Log after confirmation of maintenance conditions of the airplane.
② Security Items; and Pre-flight Security Check
③ Documents to be carried in the Airplane

OM 2-5

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10
Q

Checks to be Conducted before Passenger Boarding

A

① Special passengers

② After confirming the completion of all required preparations including Pre-flight Security Check prior to boarding.

OM 2-6

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11
Q

Checks Prior to Departure

A

① All passengers have completed boarding;
② Dangerous goods have been loaded in accordance with 6-5;
③ All exterior doors have been locked;
④ All obstacles except ground equipment necessary for engine start and push back have been removed from the airplane; and
⑤ The seat assignment of passengers is appropriate. This confirmation shall be conducted by the chief purser, and she/he shall make seating re-arrangement if necessary, and shall report to the captain after that. The captain shall commence taxi after receiving a report that the passenger seating is confirmed appropriate.

OM 2-6

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12
Q

Adherence to the Flight Plan

A

① Flight shall be conducted in accordance with the flight plan.
② When not under radar control and the average cruising speed differs by more than ±5% of the cruising speed specified in the flight plan, the captain shall report it to the ATC unit

OM 2-8

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13
Q

Use of Oxygen Masks by Flight Crew Members

A

① ≥ 25,000 feet - Ready for immediate use
② ≥ 25,000 feet - One pilot on O2 when the other leaves their seat.
③ > 41,000 feet - Both pilots on O2

OM 2-8

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14
Q

Monitoring of 121.5

A

Flight crew members shall maintain monitoring of 121.5 MHz to the maximum extent possible except under unavoidable circumstances.

OM 2-9

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15
Q

Can the Captain deviate from the flight plane without approval?

A

Yes, in an emergency

OM 2-10

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16
Q

Operational Restriction under Significant Weather Conditions (required by other Countries)

A

① Civil Aircraft Landing Permit
②Emergency Response Guidance for Aircraft Incidents Involving Dangerous Goods
③ Operations Specifications (Copy)
④ Noise Documents

OM 2-S-4

17
Q

Documents required by the Company

A

① Normal Check List
② Landing Distance Table
③ Handy Speed Book
④ Weight & Balance Manifest

Two kinds of Handy Speed Books are loaded in the cockpit. One (Dry & Wet) is tailored for dry/wet runways, while the other (Snow & Slush) is for slippery runways.

OM 2-S-5

18
Q

Documents required by the Company

A

① Normal Check List
② Landing Distance Table
③ Handy Speed Book
④ Weight & Balance Manifest

Two kinds of Handy Speed Books are loaded in the cockpit. One (Dry & Wet) is tailored for dry/wet runways, while the other (Snow & Slush) is for slippery runways.

OM 2-S-5

19
Q

Actions Taken when pilot leaves cockpit

A

① The position of the cockpit door switch and the sign for opening the door
② The pilot remaining in the cockpit is wearing the oxygen mask correctly ( ≥ FL 250)
③ Unobstructed access to the flight controls.

OM 2-S-31

20
Q

“Unavoidable situation” for not monitoring 121.5?

A

① Aircraft are carrying out communications on the other VHF channel;
② Cockpit duties do not permit simultaneous guarding of two channels; and ③ Airborne equipment limitations do not permit simultaneous guarding of two channels.

OM 2-S-29

21
Q

Safety Instructions to J/S user Prior to flight

A

① Restrictions pertaining to onboard smoking;
② Compliance with the Fasten Seat Belt sign;
③ Location of emergency exits and emergency evacuation procedures (location of lifesaving rafts if installed);
④ Location and use of life jackets
⑤ Location and use of oxygen masks;
⑥ Location and methods of baggage stowage;
⑦ Location and use of emergency equipment for collective use (e.g. fire extinguisher, etc.);
⑧ Cautions related to anti-hijacking.

22
Q

General instructions to J/S user

A

① J/S users wear seat belt during all phase of flight. The captain must instruct a J/S user to wear shoulder harness, as necessary, for the case of turbulence, emergency and abnormal situations, etc.
② The captain must command a J/S user about what he considers necessary for safety under the circumstances in the case of emergency or abnormal situations in accordance with the provision of 10-2.

(The crew members shall be subject to the instructions of the Captain and make every effort to extricate the airplane from the emergency situation)

OM 2-S-27

23
Q

Completion report of cabin preparations for take-off: 2 exemptions for entering the runway without the checks complete?

A

① Airplanes need to taxidown(back track) on active runway at the airport without parallel taxiways; and
② ATC approves entery into the active runway in spite of conveying that pre-flight preparation is not yet completed

2-S-25

24
Q

Critical phase?

A

【Departure Phase】: from block-out to 5 minutes after takeoff; and
【Arrival Phase(Note1)】: from about 10 minutes before landing(Note2) to block-in

(Note1)

The period implementing go-around / missed approach is included in the arrival phase. In the case of cabin attendants, it shall be the point when they have received the signal .

OM 2-S-11

25
Q

Actions to be taken in the case of positive result of alcohol check?

A

① As a result of the third alcohol check, if the result was still positive, the flight crew member concerned shall inform it to ground personnel, operations and a person in charge of the base.
② The ground personnel, operations who received the information from flight crew members shall report it to the flight dispatcher in charge of the flight.

OM 2-S-15

26
Q

The items to be reported to ground personnel during flight using ACARS or Company Radio

A

① An emergency or distress situation, witnessing of accident or receiving a distress and urgency communication;
② Encountering near collision with another airplane, etc.;
③ Observing any unreliability of air navigation facilities in the course of operations; or
④ Any other event the pilot recognizes as an event necessary to report.

OM 2-S-19

27
Q

Cabin conditions to be reported to ground personnel

A

① Injury or possible injury caused by flight operations such as turbulence;
② Possible infectious diseases;
③ Sudden illness during the flight operations and the passenger has fallen into a state of suspended animation;
④ Possible food poisoning/passenger illness caused by in-flight meal or multiple findings of spoiled ingredients which had already been served to multiple passengers;
⑤ Passenger injury caused by destructive insects or animals or finding these insects or animals;
⑥ Occurrence of an event which may possibly lead to a cabin emergency creating anxiety among passengers (sound, smell, spark or flame, smoke, impact, unusual vibration or attitude, oxygen masks dropping from multiple units, etc.); or
⑦ Finding of restricted carry-on items. Reports from a cabin attendant to the captain shall be done via either CAIS, QRS or memos.

OM 2-S-19

28
Q

Sterile Flight Deck Policy during Critical Phase of Flight

A

① Except for emergency situations or the case considered necessary for safety under the circumstances, intra-flight deck communication, company communication and communication between flight crew members and cabin attendants shall be kept minimal during Critical Phases such as taxiing, taking off, climbing, descending and landing.
② The seat belt sign should be kept turned on.
③ Flight crew members must use headsets and boom microphone for communication with ATC except for the case of failure.
④ No cockpit seat change shall be made below 10,000ft.
⑤ Flight crew members must concentrate on their essential operational matter.

OM 2-S-11

29
Q

Seatbelt Sign Policy

A

① When the seat belt sign is turned on, cabin attendants and passengers shall immediately take their seats (Cabin attendants shall sit after conducting minimum safety measures) .
② When the seat belt sign is turned on, no person shall leave his/her seat without the captain’s permission.

  1. Actions to be taken by crew members
    ① The captain shall brief cabin attendants if turbulence is forecast or expected.
    ② The captain shall turn on the seat belt sign if he/she considers the turbulence may endanger the passengers or cabin attendants.
    ③ When the seat belt sign is turned on, cabin attendants shall conduct minimum safety measures and immediately take their seats.
    ④ Cabin attendants shall request passengers to keep their seat belt fastened by announcement.
  2. Mutual understanding between flight crew members and cabin attendants
    ① In the crew briefing, the captain shall brief cabin attendants about the forecast of turbulence (including time, level, duration etc.) and service planning.
    ② During flight, flight crew members shall try to have a mutual understanding with the cabin attendants through the inter-phone etc. about the condition of the turbulence or the measures to be taken, including having passengers informed about the situation.
  3. Announcements The captain shall make an announcement to provide information about the turbulence (time, level, duration etc.) to the extent possible. The captain’s announcement is effective in impressing upon the passengers the need to fasten their seat belts to prevent injuries caused by turbulence.

OM 2-S-7