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Exam 2 > Officer Safety > Flashcards

Officer Safety Flashcards

1
Q

Staff assault reduction strategy

A 
Awareness
Likelihood
Enlist
Reaction
Take care
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2
Q

Attitudinal mistakes

A

Don’t take it personally
Don’t be complacent
Don’t be apathetic

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3
Q

Dos for officer safety

A 
Be aware of body language 
Maintain a neutral and unbiased attitude 
Pick up on warning signs 
Know your prisoners 
Attempt to calm angry persons
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4
Q

Dont’s for officer safety

A

Threaten, dare or issue ultimatums

Cause embarrassment

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5
Q

Officer behaviour that affects safety APPS

A

Attitude
Positioning
Professionalism
Service delivery

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6
Q

Clues to potential conflict

A 
Tension
Shaking
Excessive sweating, hand gestures, fidgeting
Rapid speech
Pacing
Anxiety
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7
Q

Assault cycle

A 
Baseline
Trigger
Escalation
Crisis
Recovery
Post crisis depression
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8
Q

Bataris box

A

My attitude affects my behaviour affects your attitude which affects your behaviour

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9
Q

Five categories communication model

A 
Cooperative 
Passive resistant
Active resistant
Assaultive
GBH
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10
Q

Diffuse situation

A

Watch body language and the message it is sending
Eye contact but not too much as to be intimidating
Respect personal space
Listening is the most important skill

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11
Q

De-escalate situation CCERAD

A 
Communicating respect 
Cooperating 
Effective listening
Reframing
Asserting
Disengaging
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12
Q

Reframing

A

Redirect aggression into a non-threatening discussion of the persons underlying needs

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13
Q

Situational awareness

A

Conscious effort to pay attention to feeling and surrounding events even while you are being busy or distracted

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14
Q

Behavioural awareness

A

Prisoners themselves pose the greatest threat to our safety and security. Being able to assess their behaviour, verbals and non-verbals for possible danger or warning signs

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15
Q

Anger and aggression warning signs

A 
Anxiety
Sweating
Pacing
Making threats
Stuttering
Misuse of words
Dilated pupils
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16
Q

Factors that elicit anger

A 
Insults personal or cultural 
Inappropriate jokes
Using wrong names
Talking down to someone 
Making assumptions
Patronising
Telling them how they feel or should feel
17
Q

Factors that influence anger

A 
Aggressive nature
Previous aggressive behaviour
Feel threatened 
Fear of many things 
Powerless
18
Q

Environmental factors influencing aggression

A

Feeling isolated from friends or family
Feeling unsafe
Unfamiliar place
Upset or distressed

19
Q

Reduce aggressive behaviour

A 
Make them feel safe/comfortable
Give them a voice 
Treat with respect 
Able to communicate effectively 
They and others manage to remain calm
20
Q

Coping with aggression

A

Try not to take the hostility personally
Be aware of your reactions to aggression and try to remain calm
Recognise and defuse the aggression as early as possible by showing empathy

21
Q

Threat assessment model

A

Assess the threat
Plan your response
Act decisively to control the situation

22
Q

Safety essentials

A

Assess
Communication
Safety

23
Q

POP

A

People
Object
Place

24
Q

Category 1 risk

A

Obvious Known risk of an object, person or situation

25
Q

Category 2 risk

A

Unknown risk which is undisclosed

26
Q

COPS

A

Consider options and practice safety

27
Q

Incident management approach

A

One incident controller
Management by objectives
Manageable span of control for resources
Delegation of functions

28
Q

Incident controller

A 
Control 
Planning
Operations 
Intelligence
Logistics
29
Q

Span of control

A

Number of groups that can be effectively supervised by one person. (5 is ideal)

30
Q

Level 1 threat

A

Up to five officers
No ICC
Minimal threat

31
Q

Level 2 threat

A

2-10 officers
ICC ESTABLISHED w
Short duration

32
Q

Level 3 threat

A

Centre in lockdown
ICC established with delegations from police and fire
Multiple agencies

33
Q

SMEAC

A 
Situation
Mission
Execution
Administration 
Command and control
34
Q

Purpose of a debrief

A

Overall assessment of the effectiveness of any incident planning and the operational response

35
Q

Types of de briefs

A 
Hot/shift
Inter agency
Agency specific 
Post incident 
Critical incident stress
36
Q

Recovery phase

A

Normalise operations
Monitor post interview
Search subjects

Exam 2 (7 decks)

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