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Exam 2 > Assertivness Skills > Flashcards

Assertivness Skills Flashcards

1
Q

Expressive skills

A

I statements
Free information
Workable compromise

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2
Q

Assertion

A

Ask, demand, order, consequences, termination

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3
Q

Protection skills

A 
Broken record
Fogging 
Disarming anger 
Content process shift 
Selective ignoring
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Exam 2 (7 decks)

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