Officer 1 & 2 Quizzes Section 2 Flashcards
According to the NFPA, approximately _____ of on duty deaths result from heart attacks
40 percent
The USFA has adopted a national goal of a _____ reduction in fatalities over a 10 year period
50 percent
According to the NFPA 1521, what is the minimum level of fire Officer required to be a safety officer
Fire Officer 1
Which NFPA standard covers health related fitness programs for fire departments
NFPA 1583
Which level of the Human Factors Analysis and Classification System (HFACS) is the most difficult to analyze
HFACS 4
NFPA 1500 requires ____ to track identities, assignments, and locations of all fire fighters operating at an incident
A personal accountability system
What is the basis for the air time ratings for SCBA
Air consumption of an individual at rest
According to the June 2007 document published by the NFPA Fire Analysis and Research Division, the number of fire fighters dying on duty decreased by ____ during a 30 year period from the 70’s to 2000
30 percent
The incident safety officer reports pertinent information relating to the safety and health issues on an incident in which document?
Post-incident analysis
What is the minimum number of fire fighters required for an interior operation?
2
All of the following are phases of an accident investigation EXCEPT one. Choose the exception.
Identification and collection of evidence
Interviewing witnesses
Employee administrative action
Written documentation phase
Employee administrative action
In addition to meeting regulatory requirements, how can records of accidents be used?
Identifying trends
What is the leading cause of on-Duty death among fire fighters
Sudden cardiac death
What is one rule that could prevent 8-12 fire fighters deaths per year if complied with every time ?
Fire fighters must be seated and wear seatbelts in transit
According to a review by the NFPA, what is the most common vehicle collision fire fighter death situation?
Emergency response in a personal vehicle
What are the most common activities being performed when fire fighters are injured?
Fire ground operations
Which agency launched a Web based system in 2005 to report near misses?
IAFC
Who determines fitness for duty status after reviewing documentation of a members exposure?
Fire department physician
Fire fighters should be medically examined periodically as long as they are engaged in performing emergency duties, with an emphasis on identifying risk factors that could lead to _____
Heart attack
What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident
Promote situational awareness
Which of the following is one of the 16 NFFF life safety summit initiatives
Ensure that fire fighters have access to counseling and psychological support services
A fire Officer develops a(n) ___ to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighters injury or death
Incident action plan
What does the first “F” in NFFF stand for?
Fallen
A goal of an effective fire Officer is to delegate decision making in routine activities to the _____
Lowest possible level
According to _____ theory, employees compare the outcomes they receive for their inputs to those that other employees receive for their inputs
Equity
According to Studies of Social Power, an incident commander directing resources on an incident is an example of _____ power
Legitimate
According to the text, which of the following is the best known motivational authority
Reinforcement
Gary Yukl described leadership as the process of influencing others to _____
Understand and agree about what needs to be done
Historically, which kind of leadership style did fire officers use in both emergency and non emergency operations
Autocratic
In reinforcement theory, which term is defined as ignoring bad behavior?
Extinction
In which emergency situation is a democratic leadership style appropriate?
When developing and IAP for a complex situation
Leaders can be effective only to the degree that others ___
Are willing to accept their leadership
The Laissez-faire leadership style shifts decision making to the _____
Individual fire fighters
What does goal setting rely on as motivational strategy?
The natural competitiveness of people
What is the first obligation in a Mayday situation
Maintain radio discipline
What is the fourth step in a five step approach to decision making
Make a choice
What is the relationship of Herzberg’s hygiene factors to motivation?
They can destroy but not create motivation
What is the strongest force that influences the performance and commitment of a volunteer fire fighter?
Effective leadership
When operating at an emergency incident, which method is recommended to assist a fire officer with making standard decisions in a consistent manner
Use a checklist
Which leadership style is best used when working with experienced fire fighters on duties that pose little hazard?
Laissez-faire
Which of the following is a key component of leading?
Motivating
Which management strategy involves removing the negative consequences of good performance?
Negative reinforcement
_____ consists of assigning an experienced member of the team to help a less experienced person
Mentoring
_____ is the process of imparting knowledge or skill through systematic instruction
Education
____ is a method of directing, instructing, and training a person or group of people with the aim of achieving some goal or developing specific skills.
Coaching
The process of achieving proficiency through instruction and hands on practice in the operation of equipment and systems is the definition of ____
Training
A formal training program includes both skills practice and ____
Classroom time
According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 1970s, what is the highest level of competence a fire fighter may display?
Unconscious competence
Active learning research recommends limiting formal lectures to maximum of ____ minutes
10
At a live fire training session, one instructor must be assigned to
Every functional crew
In higher education, what is defined as a collegial process based on self and peer assessment for public accountability and improvement of academic quality
Accreditation
Most state fire service professional certification systems are based on _____
NFPA standards
Near misses, fire ground problems, and performance deficiencies are indicators of a need for _____
Additional training
OSHA requires that anyone who use a SCBA in work assignments must be trained in its use and
Fit tested in the equipment
Should an end of class examination be written or practical?
It can be either
The practice of having multiple companies that might respond together in their response Avra is viewed as _____
An excellent method of improving coordination between companies
To require a fire fighter to perform with a rusty skill set in an emergency situation is considered to be _____
Dangerous
What does NBFSPQ do?
Accredit fire service certification systems
What is the first step of the four step method of instruction
Preparation
What is the minimum discharge volume for a handline used on a live fire training evolution?
95 gpm ( 359.6 lpm)
When students attempt to perform new tasks under instructor supervision, success is attained when they _____
Can perform the task safely without instructor input
Which city began the first organized instruction of fire officers in 1869?
New York City
Which federal directive mandates incident management training?
HSPD-5
Which of the following is a prerequisite to becoming a supervising fire officer?
Fire officer 1
Which of the following is an objective of the presentation step of instruction?
Create interest in the material
Which of the following is one of the four categories of psychomotor skills?
Initial
____ is present when fire officers tend to rate their subordinates more harshly than warranted on annual evaluations
Severity
How do annual employee evaluations relate to work history
They are a formal part of an employee’s work history
If the fire fighter does not show any improvement after a formal written reprimand, what is the next step in progressive negative discipline path
Suspension
In the majority of cases, what must occur before a demotion, suspension, or involuntary termination can be invoked?
A predisciplinary hearing
It is common practice to provide notification to an employee who may receive a substandard evaluation at least ____ weeks before the evaluation is due
10
Positive discipline is reinforced by ___
Recognizing improved performance and rewarding excellent performance
Providing information about the working of local government is an example of which form of positive discipline
Empowerment
Successful employee assistance programs place a high value on ____
Confidentiality
The success of an employee assistance program relies on the ability of an officer to ______
Recognize signs of stress in an employee
Unless there is a problem with an employee’s performance, scheduled evaluations should be used as primarily an opportunity to _____
Discuss future goals and objectives
What are the two sides of fire service discipline
Positive and negative
What is a commonly used format for documenting employee performance on a day to day basis
T-account
What is a typical goal that a fire fighter might set to achieve during the coming evaluation period
Complete a fire science class at a community college
What is progressive discipline
Moving from positive to negative discipline
What is the evaluation error called in which a fire fighter is evaluated based on an officer’s personal ideals instead of job classification standards
Frame of reference
What is the evaluation error called in which a supervisor rates a fire fighter only on his or her most recent behavior rather than on the fire fighter’s performance through the entire preceding evaluation period
Recency
What is the ultimate goal of negative discipline
Performance improvement
Which disciplinary action is an official negative supervisory action at the lowest level of the progressive discipline process
Formal written reprimand
Which process is defined as establishing expectations with a subordinate and examining where he or she stands relative to those expectations
Annual performance evaluation
Which program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, or other difficulties that affect job performance
Employee assistance program
Which statement is correct about the range and depth of skills that new fire fighters bring to the job
They vary widely, from a few hours of orientation to NFPA 1001 certification as a fire fighter.
A citizen finding fault with a fire fighter’s behavior is an example of which type of problem
Complaint
A complaint about another member of the company is an example _____ conflict
Internal
A state of opposition between two parties is an example of _____
Conflict
An error or fault resulting from defective judgement, deficient knowledge, or carelessness is termed an _____
Mistake
How does the text define a problem
A difference between the current situation and the desired situation
How should a company officer handle disputes between companies over interpretation of an operational policy
Refer the problem to an officer higher in the organization
If a fire Officer is unable to resolve a citizen complaint dealing with an operational issue, to whom should the complaint be forwarded
Chief of operation
In the five step process of decision making, once a solution is selected, what happens next
The solution must be implemented
The primary purpose of an investigation of a complaint is to _____
Obtain additional information
What does Peter Dricker day about questioning the value of any given organizational activity?
Such questioning should be done once a year
What is one of the factors that distinguish fire officers from fire fighters
The responsibility to act as an agent of the formal organization
What is the best implementation strategy for a solution that will require significant behavioral change on the part of those tasked with implementing it?
Sell the program to get willing participation
What is the role of a fire officer when dealing with a citizen’s complaint
Respond in a professional manner
What is the first step in brainstorming
Write out the problem statement
What is the first step in Michael Taigman’s conflict resolution model?
Drain the emotional bubble
What is the next step in problem solving after implementing a solution
Evaluate the results
What is the preferred technique used to determine how wide spread a perceived problem is?
Discuss the problem with other fire officers
What is the second step in the five step process of decision making
Generate alternative solutions
When should a fire Officer tell a complainant thatbcertain actions will be taken?
When it is within the scope of his or her authority
Which of the following is a common component of a project plan
Due dates
