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Officer I & II > Officer 1 & 2 Quizzes Section 2 > Flashcards

Officer 1 & 2 Quizzes Section 2 Flashcards

1
Q

According to the NFPA, approximately _____ of on duty deaths result from heart attacks

A

40 percent

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2
Q

The USFA has adopted a national goal of a _____ reduction in fatalities over a 10 year period

A

50 percent

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3
Q

According to the NFPA 1521, what is the minimum level of fire Officer required to be a safety officer

A

Fire Officer 1

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4
Q

Which NFPA standard covers health related fitness programs for fire departments

A

NFPA 1583

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5
Q

Which level of the Human Factors Analysis and Classification System (HFACS) is the most difficult to analyze

A

HFACS 4

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6
Q

NFPA 1500 requires ____ to track identities, assignments, and locations of all fire fighters operating at an incident

A

A personal accountability system

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7
Q

What is the basis for the air time ratings for SCBA

A

Air consumption of an individual at rest

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8
Q

According to the June 2007 document published by the NFPA Fire Analysis and Research Division, the number of fire fighters dying on duty decreased by ____ during a 30 year period from the 70’s to 2000

A

30 percent

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9
Q

The incident safety officer reports pertinent information relating to the safety and health issues on an incident in which document?

A

Post-incident analysis

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10
Q

What is the minimum number of fire fighters required for an interior operation?

A

2

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11
Q

All of the following are phases of an accident investigation EXCEPT one. Choose the exception.

Identification and collection of evidence
Interviewing witnesses
Employee administrative action
Written documentation phase

A

Employee administrative action

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12
Q

In addition to meeting regulatory requirements, how can records of accidents be used?

A

Identifying trends

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13
Q

What is the leading cause of on-Duty death among fire fighters

A

Sudden cardiac death

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14
Q

What is one rule that could prevent 8-12 fire fighters deaths per year if complied with every time ?

A

Fire fighters must be seated and wear seatbelts in transit

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15
Q

According to a review by the NFPA, what is the most common vehicle collision fire fighter death situation?

A

Emergency response in a personal vehicle

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16
Q

What are the most common activities being performed when fire fighters are injured?

A

Fire ground operations

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17
Q

Which agency launched a Web based system in 2005 to report near misses?

A

IAFC

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18
Q

Who determines fitness for duty status after reviewing documentation of a members exposure?

A

Fire department physician

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19
Q

Fire fighters should be medically examined periodically as long as they are engaged in performing emergency duties, with an emphasis on identifying risk factors that could lead to _____

A

Heart attack

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20
Q

What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident

A

Promote situational awareness

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21
Q

Which of the following is one of the 16 NFFF life safety summit initiatives

A

Ensure that fire fighters have access to counseling and psychological support services

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22
Q

A fire Officer develops a(n) ___ to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighters injury or death

A

Incident action plan

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23
Q

What does the first “F” in NFFF stand for?

A

Fallen

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24
Q

A goal of an effective fire Officer is to delegate decision making in routine activities to the _____

A

Lowest possible level

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25
Q

According to _____ theory, employees compare the outcomes they receive for their inputs to those that other employees receive for their inputs

A

Equity

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26
Q

According to Studies of Social Power, an incident commander directing resources on an incident is an example of _____ power

A

Legitimate

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27
Q

According to the text, which of the following is the best known motivational authority

A

Reinforcement

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28
Q

Gary Yukl described leadership as the process of influencing others to _____

A

Understand and agree about what needs to be done

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29
Q

Historically, which kind of leadership style did fire officers use in both emergency and non emergency operations

A

Autocratic

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30
Q

In reinforcement theory, which term is defined as ignoring bad behavior?

A

Extinction

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31
Q

In which emergency situation is a democratic leadership style appropriate?

A

When developing and IAP for a complex situation

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32
Q

Leaders can be effective only to the degree that others ___

A

Are willing to accept their leadership

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33
Q

The Laissez-faire leadership style shifts decision making to the _____

A

Individual fire fighters

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34
Q

What does goal setting rely on as motivational strategy?

A

The natural competitiveness of people

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35
Q

What is the first obligation in a Mayday situation

A

Maintain radio discipline

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36
Q

What is the fourth step in a five step approach to decision making

A

Make a choice

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37
Q

What is the relationship of Herzberg’s hygiene factors to motivation?

A

They can destroy but not create motivation

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38
Q

What is the strongest force that influences the performance and commitment of a volunteer fire fighter?

A

Effective leadership

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39
Q

When operating at an emergency incident, which method is recommended to assist a fire officer with making standard decisions in a consistent manner

A

Use a checklist

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40
Q

Which leadership style is best used when working with experienced fire fighters on duties that pose little hazard?

A

Laissez-faire

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41
Q

Which of the following is a key component of leading?

A

Motivating

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42
Q

Which management strategy involves removing the negative consequences of good performance?

A

Negative reinforcement

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43
Q

_____ consists of assigning an experienced member of the team to help a less experienced person

A

Mentoring

44
Q

_____ is the process of imparting knowledge or skill through systematic instruction

A

Education

45
Q

____ is a method of directing, instructing, and training a person or group of people with the aim of achieving some goal or developing specific skills.

A

Coaching

46
Q

The process of achieving proficiency through instruction and hands on practice in the operation of equipment and systems is the definition of ____

A

Training

47
Q

A formal training program includes both skills practice and ____

A

Classroom time

48
Q

According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 1970s, what is the highest level of competence a fire fighter may display?

A

Unconscious competence

49
Q

Active learning research recommends limiting formal lectures to maximum of ____ minutes

A

10

50
Q

At a live fire training session, one instructor must be assigned to

A

Every functional crew

51
Q

In higher education, what is defined as a collegial process based on self and peer assessment for public accountability and improvement of academic quality

A

Accreditation

52
Q

Most state fire service professional certification systems are based on _____

A

NFPA standards

53
Q

Near misses, fire ground problems, and performance deficiencies are indicators of a need for _____

A

Additional training

54
Q

OSHA requires that anyone who use a SCBA in work assignments must be trained in its use and

A

Fit tested in the equipment

55
Q

Should an end of class examination be written or practical?

A

It can be either

56
Q

The practice of having multiple companies that might respond together in their response Avra is viewed as _____

A

An excellent method of improving coordination between companies

57
Q

To require a fire fighter to perform with a rusty skill set in an emergency situation is considered to be _____

A

Dangerous

58
Q

What does NBFSPQ do?

A

Accredit fire service certification systems

59
Q

What is the first step of the four step method of instruction

A

Preparation

60
Q

What is the minimum discharge volume for a handline used on a live fire training evolution?

A

95 gpm ( 359.6 lpm)

61
Q

When students attempt to perform new tasks under instructor supervision, success is attained when they _____

A

Can perform the task safely without instructor input

62
Q

Which city began the first organized instruction of fire officers in 1869?

A

New York City

63
Q

Which federal directive mandates incident management training?

A

HSPD-5

64
Q

Which of the following is a prerequisite to becoming a supervising fire officer?

A

Fire officer 1

65
Q

Which of the following is an objective of the presentation step of instruction?

A

Create interest in the material

66
Q

Which of the following is one of the four categories of psychomotor skills?

A

Initial

67
Q

____ is present when fire officers tend to rate their subordinates more harshly than warranted on annual evaluations

A

Severity

68
Q

How do annual employee evaluations relate to work history

A

They are a formal part of an employee’s work history

69
Q

If the fire fighter does not show any improvement after a formal written reprimand, what is the next step in progressive negative discipline path

A

Suspension

70
Q

In the majority of cases, what must occur before a demotion, suspension, or involuntary termination can be invoked?

A

A predisciplinary hearing

71
Q

It is common practice to provide notification to an employee who may receive a substandard evaluation at least ____ weeks before the evaluation is due

A

10

72
Q

Positive discipline is reinforced by ___

A

Recognizing improved performance and rewarding excellent performance

73
Q

Providing information about the working of local government is an example of which form of positive discipline

A

Empowerment

74
Q

Successful employee assistance programs place a high value on ____

A

Confidentiality

75
Q

The success of an employee assistance program relies on the ability of an officer to ______

A

Recognize signs of stress in an employee

76
Q

Unless there is a problem with an employee’s performance, scheduled evaluations should be used as primarily an opportunity to _____

A

Discuss future goals and objectives

77
Q

What are the two sides of fire service discipline

A

Positive and negative

78
Q

What is a commonly used format for documenting employee performance on a day to day basis

A

T-account

79
Q

What is a typical goal that a fire fighter might set to achieve during the coming evaluation period

A

Complete a fire science class at a community college

80
Q

What is progressive discipline

A

Moving from positive to negative discipline

81
Q

What is the evaluation error called in which a fire fighter is evaluated based on an officer’s personal ideals instead of job classification standards

A

Frame of reference

82
Q

What is the evaluation error called in which a supervisor rates a fire fighter only on his or her most recent behavior rather than on the fire fighter’s performance through the entire preceding evaluation period

A

Recency

83
Q

What is the ultimate goal of negative discipline

A

Performance improvement

84
Q

Which disciplinary action is an official negative supervisory action at the lowest level of the progressive discipline process

A

Formal written reprimand

85
Q

Which process is defined as establishing expectations with a subordinate and examining where he or she stands relative to those expectations

A

Annual performance evaluation

86
Q

Which program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, or other difficulties that affect job performance

A

Employee assistance program

87
Q

Which statement is correct about the range and depth of skills that new fire fighters bring to the job

A

They vary widely, from a few hours of orientation to NFPA 1001 certification as a fire fighter.

88
Q

A citizen finding fault with a fire fighter’s behavior is an example of which type of problem

A

Complaint

89
Q

A complaint about another member of the company is an example _____ conflict

A

Internal

90
Q

A state of opposition between two parties is an example of _____

A

Conflict

91
Q

An error or fault resulting from defective judgement, deficient knowledge, or carelessness is termed an _____

A

Mistake

92
Q

How does the text define a problem

A

A difference between the current situation and the desired situation

93
Q

How should a company officer handle disputes between companies over interpretation of an operational policy

A

Refer the problem to an officer higher in the organization

94
Q

If a fire Officer is unable to resolve a citizen complaint dealing with an operational issue, to whom should the complaint be forwarded

A

Chief of operation

95
Q

In the five step process of decision making, once a solution is selected, what happens next

A

The solution must be implemented

96
Q

The primary purpose of an investigation of a complaint is to _____

A

Obtain additional information

97
Q

What does Peter Dricker day about questioning the value of any given organizational activity?

A

Such questioning should be done once a year

98
Q

What is one of the factors that distinguish fire officers from fire fighters

A

The responsibility to act as an agent of the formal organization

99
Q

What is the best implementation strategy for a solution that will require significant behavioral change on the part of those tasked with implementing it?

A

Sell the program to get willing participation

100
Q

What is the role of a fire officer when dealing with a citizen’s complaint

A

Respond in a professional manner

101
Q

What is the first step in brainstorming

A

Write out the problem statement

102
Q

What is the first step in Michael Taigman’s conflict resolution model?

A

Drain the emotional bubble

103
Q

What is the next step in problem solving after implementing a solution

A

Evaluate the results

104
Q

What is the preferred technique used to determine how wide spread a perceived problem is?

A

Discuss the problem with other fire officers

105
Q

What is the second step in the five step process of decision making

A

Generate alternative solutions

106
Q

When should a fire Officer tell a complainant thatbcertain actions will be taken?

A

When it is within the scope of his or her authority

107
Q

Which of the following is a common component of a project plan

A

Due dates

Officer I & II (4 decks)

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