Office Procedures+Inventory Control Flashcards
Lagomorph
Mammal of the order Lagomorpha; hare, rabbit, or pika
Left- justified
The text is evenly aligned on the left side of the page
Letterhead paper
A simple template with the veterinary facility’s name and address in the top region of the paper, either centered, left- or right- justified; often used for writing letters to clients or other facilities
O(sOap)
Objective- observations made by the veterinarian during the initial physical examination. Veterinarians patient examination notes also included in this section
Orchidectomy
Removing both testes from the male species; also known as spaying or castration
Out-guide
A simple Manila folder or cardboard sheet that is inserted in the place of a withdrawn file folder and signifies that a file has been taken from the shelf
Ovariohysterectomy
Removing the ovaries and uterus from the female species; also known as spaying
Patient medical record folder
A folder provided by the veterinary facility that is often given to the client upon the patients first visit; folder includes the hospitals information. Made to assist the client in organizing all of his/hers pets veterinary paperwork.
Patient record
The part of the client record containing patient information
S (Soap)
Subjective-observation made by the client and the reason that he/she is bringing the patient to the veterinarian; aka the chief complaint. Section also includes the patients history
Tabby
A striped cat; indicates pattern, not color
Terminal digital filing
A system of filing medical records by the last 3 digits of their identification numbers. The first 2 numbers of the id number signifies the order of the files
Tentative diagnosis
A diagnosis subject to change because of insufficient data
Tortoiseshell
Describing the color and pattern of a cat with black and orange (or grey and buff) blotched or speckled coat
Waiver of confidentiality
Same as consent for disclosure- a legal document that allows the primary hospital to send the patient record or the information inside the record to the other facility
Walk- in clients
Clients who did not schedule an appointment; they are treated depending on availability and severity of the patients condition.
Salutation
A word or phrase of greeting used to begin a letter or message; “dear…”
Signalment
The patients description information that must be added to chief complaint forms, must be added by a member of the veterinary staff as opposed to the owner of patient to insure accuracy. Includes the patients name, species, breed, description, DOB, gender, and reproductive status.
SOAP notes
A patients progress notes written in his/her record
P (soaP)
Plan- includes the action plan for different follow-up appointments, procedures, or treatments