OFFICE PRACTICE AND MANAGEMENT Flashcards
What is an office?
A place, room building, or institution where specific clerical/secretarial and other administrative activities are undertaken to guide direct and control the activities of an entire enterpise
Role of Administration office
General office services: Reception, Record keeping, reprographics and printing, cleaning etc
Role of Purchasing/procurement
Procurement of materials and services from suppliers and providers
Role of Production
Manufacturing and processing of goods
Role of Marketing/Sales
Design and Deliver products and services to consumers/buyers
Role of Finance/Accounting
Financial transactions, payments, banking, computations and book keeping
Role of Human Resource
Ensure effective and efficient utilisation of people
How is the efficiency of an office judged?
By the degree of promptness in supplying accurate and sufficient information
What are the functions of an office?
The basic functions of an office from which all the office activities are derived are receiving, processing, distributing, storing and controlling information
