OD Step 1-Organizational Scope and Goal Assessment

Question 1

Effectiveness

Answer 1

an organization’s goal priority that contrasts with efficiency; a focus on outputs, products or services, generating revenues, or seizing leading-edge innovation in the marketplace

Question 2

Efficiency

Answer 2

an organization’s goal priority that contrasts with effectiveness; a focus on inputs, use of resources, and costs, especially minimizing the costs of producing goods or services

Question 3

Fit

Answer 3

organizational design components that all lie within the same quadrant, thus balancing the firm’s efficiency and effectiveness. Further, the information-procesing capacity of the firm is balanced with the demand to enhance performance

Question 4

Misfits

Answer 4

organizational design components that do not all lie within the same quadrant, thus threatening the firm’s efficiency and effectiveness

Question 5

Organizational design

Answer 5

the complete specification of strategy, structure, processes, people, coordination and control, and incentive components of the firm

Question 6

Uncertainty

Answer 6

an incomplete description of the world

Question 7

Unit of analysis

Answer 7

the organization that is being designed, whether a team, business unit, department, division, firm, or larger enterprise; the unit of analysis must be held constant throughout the step-by-step design process