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O.C. > O.C WHOLE > Flashcards

O.C WHOLE Flashcards

1
Q

process of sharing messages or information
between the speaker and receiver using channels,
contexts, media, and cultures.

A

COMMUNICATION

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2
Q

could be done using the verbal and
non-verbal cues.

A

COMMUNICATION

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3
Q

can be seen in different situations such as a
face-to-face interaction, a phone call conversation, a
varied group discussion, an interview, a class
discussion and recitation, and many others.

A

COMMUNICATION

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4
Q

— Elements of Communication

A
  • SPEAKER
  • MESSAGE
  • ENCODING
  • CHANNEL
  • DECODING
  • RECEIVER
  • FEEDBACK
  • CONTEXT
  • BARRIER
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5
Q

Nature of Communication

A

❱ Communication is a process that unfolds over time
and creates our social world.
❱ Communication occurs between two or more
people (the speaker and the receiver).
❱ Communication can be expressed through words
(verbal), action (nonverbal), or both at the same time.

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6
Q

— Process of Communication

A
  1. The speaker generates an idea
  2. The speaker encodes an idea/ converts the idea into words/actions
  3. The speaker transmits/sends out a message
  4. The receiver gets the message
  5. The receiver decodes/interprets the message based on the context
  6. The receiver sends or provides feedback.
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7
Q
  • the source of information or message.
A

SPEAKER

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8
Q

the information, ideas, or thoughts conveyed by the
speaker in words or in actions.

A

MESSAGE

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9
Q
  • the process of converting the message into words,
    actions, or other forms that the speaker understands.
A

ENCODING

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10
Q

the medium or the means, such as personal or
non-personal, verbal or nonverbal, in which the
encoded message is conveyed.

A

CHANNEL

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11
Q

the process of interpreting the encoded message of
the speaker by the receiver.

A

DECODING

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12
Q

the recipient of the message, or someone who
decodes the message.

A

RECEIVER

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13
Q

the reactions, responses, or information provided
by the receiver

A

FEEDBACK

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14
Q

environment where communication takes place.

A

CONTEXT

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15
Q

the factors that affect the flow of communication.

A

BARRIER

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16
Q

— Functions of Communication

A

❱ CONTROL
❱ SOCIAL INTERACTION
❱ MOTIVATION
❱ EMOTIONAL EXPRESSION
❱ INFOMATION DISSEMINATION

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17
Q
  • communication functions to control behavior.
A

CONTROL

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18
Q
  • this communication motivates or encourages
    people to live better.
A

❱ MOTIVATION

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19
Q
  • this communication facilitates people’s expression
    of their feelings and emotions.
A

❱ EMOTIONAL EXPRESSION

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20
Q
  • communication functions to convey information.
A

❱ INFOMATION DISSEMINATION

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21
Q
  • this communication allows individuals to interact
    with others, used to produce social relationships;
    used to develop bonds.
A

❱ SOCIAL INTERACTION

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22
Q

— Models of Communication ―
THREE MAJOR MODELS OF COMMUNICATION

A

❱ LINEAR COMMUNICATION MODEL
❱ TRANSACTIONAL COMMUNICATION MODEL
❱ INTERACTIVE COMMUNICATION MODEL

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23
Q

one-way process where the
sender is the only source of the message and the
receiver doesn’t give feedback or response.

A

❱ LINEAR COMMUNICATION MODEL

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24
Q

the message signal is encoded and transmitted
through a channel with the presence of noise

A

❱ LINEAR COMMUNICATION MODEL

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25
Q
  • two way process, purpose of transaction
A

TRANSACTIONAL COMMUNICATION MODEL

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26
Q

the exchange of messages between sender and
receiver where each take turns to send or receive
messages.

A

TRANSACTIONAL COMMUNICATION MODEL

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27
Q

both “sender” and “receiver” are known as
“communicators” and their role reverses each time in
the communication process as both processes of
sending and receiving occurs at the same time.

A

TRANSACTIONAL COMMUNICATION MODEL

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28
Q

also known as convergence model

A

INTERACTIVE COMMUNICATION MODEL

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29
Q

21st century way of interaction where response is a
must, channel is emphasized, message and
feedback is through a channel, and can
communicate to things, not just humans.

A

INTERACTIVE COMMUNICATION MODEL

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30
Q

deals with exchange of ideas and messages taking
place both ways from sender and receiver and
vice-versa.

A

INTERACTIVE COMMUNICATION MODEL

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31
Q

this is a relatively new model of communication for
new technologies like web.

A

INTERACTIVE COMMUNICATION MODEL

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32
Q

— All Models of Communication

A
  • Shannon-Weaver Model
  • Lasswell’s Cmm. Model
  • Aristotle’s Model of Cmm.
  • David Berlo’s Model
  • Transactional Model
  • Barnlund’s Model
  • Interactive Model
  • Schramm’s Model
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33
Q

— LINEAR MODELS OF COMMUNICATION

A

❱ SHANNON-WEAVER MODEL (1949)
❱ LASSWELL’S COMMUNICATION MODEL
❱ ARISTOTLE’S MODEL OF COMMUNICATION
❱ DAVID BERLO’S MODEL

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34
Q

୨— INTERACTIVE MODELS ―୧

A

❱ SCHRAMM’S MODEL

35
Q

୨— TRANSACTIONAL MODELS ―୧

A

❱ BARNLUND’S MODEL

36
Q
  • communication as linear or one-way process.
  • known as the mother of all communication models.
A

❱ SHANNON-WEAVER MODEL (1949)

37
Q

lacks one essential element in the communication
process which is feedback.

A

❱ SHANNON-WEAVER MODEL (1949)

38
Q

consists of five elements

A

source (producer of message);
transmitter (encoder of message into signals);
channel (signals adapted for transmission);
receiver (decoder of message from the signal); and
destination

39
Q

also known as action model, linear model or one
way model of communication and is regarded as the
most influential communication model

A

❱ LASSWELL’S COMMUNICATION MODEL

40
Q

developed by communication theorist in LASSWELL’S COMMUNICATION MODEL

A

Harold D. Lasswell (1902-1978) in 1948

41
Q
  • the first and earliest linear model
  • who was a teacher of Rhetoric and even put up an
    academy to produce good speakers.
A

❱ ARISTOTLE’S MODEL OF COMMUNICATION

42
Q
  • the speech must relate to the audience based on
    the occasion.
A

❱ ARISTOTLE’S MODEL OF COMMUNICATION

43
Q

In 1960, Sender-Message-Channel-Receiver (SMCR) Model of Communication from Shanon Weaver’s Model of Communication (1949).

A

❱ DAVID BERLO’S MODEL

44
Q

described the factors affecting the individual
components in the communication which makes the
communication more efficient.
- focuses on the encoding and decoding which
happens before the sender sends the message and
before the receiver receives the message
respectively.

A

❱ DAVID BERLO’S MODEL

45
Q
  • the effectiveness of communication depends on the
    quality of each element / component.
  • the more “series” involved, the more
    understandable and effective communication is
A

❱ DAVID BERLO’S MODEL

46
Q
  • the most systematic model of communication
A

❱ BARNLUND’S MODEL

47
Q

the model has been further adapted and reformed
by other theorists as general transaction Model

A

❱ BARNLUND’S MODEL

48
Q

This is a continuous process where sender and
receiver interchange their places and both are
equally important.

A

❱ BARNLUND’S MODEL

49
Q
  • a multi layered feedback system for all parties
    involved. Anyone can be a sender or receiver
    simultaneously.
  • The message passing takes place with constant
    feedback being provided from both parties. A
    feedback for one is the message for the othe
A

❱ BARNLUND’S MODEL

50
Q

refer to the signs for doing something.

A

Cues

51
Q

physical, environmental or artificial
and natural or man-made

A

Public cues

52
Q

(person’s personal thoughts and background

A

Private cues

53
Q

person’s behavior, that can be
verbal (Cbehv) and nonverbal (Cbehnv)).

A

Behavioral cues

54
Q

shows that the availability of cues
can be unlimited and are denoted as VVVV.

A
  • Jagged line
55
Q

+, 0 and – are also attached to
these types of cues which illustrates the
amount/degree/strength of attractiveness of the cues
in the message.

A

valence signs

56
Q

refers to a particular instance of
communication in the model.

A

Speech act

57
Q

the realities of people engaged in
communication. Here the senders’ and receivers’
personal filters might differ according to cultures,
traditions, content of the message, etc.

A

Filters

58
Q

the problem that arises in communication
flow and disturbs the message flow.

A

Noise

59
Q

one who proposed the
schramm model, is considered the father of mass
communication

A

Wilbur Schramm

60
Q

He asserts that communication can take place if
and only if there is an overlap between the Field of
Experience of the Speaker and the Field of
Experience of the Listener.

A

❱ SCHRAMM’S MODEL

61
Q
  • Field of Experience are the things that influence the
    understanding and interpretation of message like
    culture, social background, beliefs, experiences,
    values, and rules.
A

❱ SCHRAMM’S MODEL

62
Q
  • there’s a presence of signal
  • very contextualize model
  • depends on the field of experience
A

❱ SCHRAMM’S MODEL

63
Q

PROBLEMS THAT EMANATE FROM THE SOURCE/SENDER

A
  1. Problems in the language proficiency/skills
  2. Lack of sensitivity to the receiver’s background
  3. Lack of preparation
  4. Negative perception of self and other emotional problems
    ( lacks self-confidence or who possesses
    emotional problems; stage fright)
  5. Language barrier
    (people who speak different languages from one another will have problems in understanding.)
64
Q

BARRIERS OF COMMUNICATION

A

Emotional Barriers
Language Barrier
Psychological Barrier
Physical Barrier

65
Q

use of words in sharing information with other people.

A

Verbal communication

66
Q
  • includes both spoken and written communication
  • mostly face-to-face
  • all about the words one chooses and how the receiver interprets it
A

Verbal communication

67
Q

POSSIBLE BARRIERS TO VERBAL COMMUNICATION:

A
  • People
  • Mores
  • Opinions and beliefs
  • Topic
  • Communicative Situation
  • Language Choice
68
Q

transmitting messages without using words; can effectively communicate many human feelings.

A

Non-Verbal Communication

69
Q

Non-Verbal Communication Used in

A
  • Language of gestures
  • Facial Exressions
  • Language of color
  • Language of flowers
  • Language of space
  • Language of time
  • Language of touch (Haptics)
  • Posture and Body Orientation
70
Q

FEATURES OF AN EFFECTIVE COMMUNICATION

SEVEN (7) C’s of Effective Communication

A
  • Completeness
  • Conciseness
  • Consideration
  • Concreteness
  • Courtesy
  • Clearness
  • Correctness
71
Q

not considered part of standard
vocabulary of language and that are used very informally
in speech especially by a particular group of people

A

slang

72
Q

language used by a
specific trade or profession — affect successful
communication.

A

jargon

73
Q

essential to the quality of the communication process in
general.

A

COMPLETENESS

74
Q

the message short but making
it direct or straight to the point.

A

CONCISENESS

75
Q

the speaker should always consider
relevant information about his/her receiver such as mood,
background, race, preference, education, status, and
needs, among others

A

CONSIDERATION

76
Q

the message is
concrete and supported

A

CONCRETENESS

77
Q

respecting the culture, values, and beliefs of his or her
receivers. Being courteous always creates a positive
impact to the audience

A

COURTESY

78
Q

use of simple and specific words to express
ideas and is also achieved when the speaker focuses only
on a single objective in his/her speech so as not to
confuse the audience.

A

CLEARNESS

79
Q

grammar and sentence structure eliminates negative
impact on the audience

A

CORRECTNESS

80
Q

is characterized by a lack of confidence and feeling badly
about oneself.

A

❱ LOW SELF-ESTEEM

81
Q

mental walls that keep you from openly
communicating your thoughts and feelings to others. They
prevent you from being yourself and living your life to the
fullest

A

❱ EMOTIONAL BARRIER

82
Q

a lack of communication; a
failure to exchange information

A

❱ COMMUNICATION BREAKDOWN

83
Q
  • a factor that affects or hinders the flow of communication
A

BARRIER

O.C. (5 decks)

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