obstacles of perception Flashcards
1
Q
What are the obstacles in perception
A
- Ethnocentrism (using verbal
communication to clarify intentions can be very helpful.) - Stereotyping (creating oversimplified beliefs or generalizations about groups of people based on their cultural background.)
- Selective Attention: notice cues
that are familiar or align with their cultural expectations while ignoring unfamiliar
cues. can lead to a biased view of the interaction, as significant cultural nuances may be overlooked. - Selective Organization and Labeling: When encountering unfamiliar behaviors, individuals may miscategorize or incorrectly label them based on their cultural framework.
- Selective Interpretation: The process of assigning meaning to actions is heavily influenced by cultural norms.
- Cultural Clashes: Cultural clashes occur when two or more cultures come into conflict over differing values, beliefs, or practices.
2
Q
Communication style in obstacles of perception
A
- Direct vs indirect communication
- Task oriented vs relationship oriented (prioritizing task completion and efficiency vs emphasizing building personal relationships and trust before discussing tasks or business matters.)