non verbal communication Flashcards

1
Q

what is non verbal language

A

Nonverbal language is a “silent language” (Hall, 1959) and consists of elements other than verbal (spoken or written) signs.

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2
Q

What forms of challenges faced in non verbal communication in IC

A
  • Paralanguage (volume, tone, and speed of speech)
  • Kinesics (gestures and facial expression)
  • Proxemics (difference in personal distance that is considered comfortable.)
  • Haptics (use of physical touch in communication)
  • Chronemics (the different ways of viewing time. monochronic vs polychronic)
  • Environments (different physical elements, such as climate.)
  • Artifacts (different symbolic meanings of the objects used.)
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3
Q

how to overcome non verbal obstacles

A
  • recognize biases or assumptions we
    might have about other cultures.
  • Observing how people from a particular culture use nonverbal communication and carefully trying to imitate their behavior can be an effective way to adapt.
  • using verbal communication to clarify intentions can be very helpful.
  • using verbal communication to clarify intentions can be very helpful.
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